AllProWebTools.com

That information is reported by AllProWebTools in the first screenshot in the original post. Tag 6.

Ok, however, that does not solve the main concern of AllProWebTools saying text messages was sent, but then also telling us we have sent 0 text messages, per the first screenshot.

We are trying to send text messages to a client's list. AllProWebTools tells us the text was successfully scheduled and sent, however, it also still tells us that we have not sent any messages. Please see this image. Screen Shot 2022-05-20 at 11.15.01 AM.png We have confirmed that we are sending to ...

That should work, I will have my Web Dev review.

We need to use "Lakeland Pressure Washing" as a dictionary term for proper grammar, but then that means we need to use "lakeland pressure washing" as an image text. Not propper grammar but fine I guess since it's not seen by anyone unless they are really looking. However then the confusion comes in ...

Dave, the problem we are having is with proper grammar. Beginning of sentences words should be capitalized, in the middle of a sentence, they should not be. Also, with nouns, we have an issue. "Lakeland pressure washing." Should be spelled with that capitalization no matter where it is used. We do n...

This button does not select all clients under the client login permissions page. When I click on it, nothing happens.

My team and I are still being logged out randomly. Two of us were logged out while actively working in AllProWebTools over Zoom at 9:53.

OK thank you. That's how I thought we originally set it up. Weird how it was saying billing to our account though.

So this morning I changed one of our client accounts (install ID 3794) from billing our account to using their billing method on file. Their client CRM said they were billing our account and on the update payment screen, it said it was billing us again. I selected the take over payment button for th...

So is there not a way for us to place the "shopping cart" on any additional page of a website? The goal being that we can limit the number of clicks it takes in a sales funnel for the customer to actually check out.

Today I noticed one of our client accounts has not received any Facebook Messages in about two months. I went to delete his integration and then relink it. When I did this I received this notification. Screen Shot 2021-06-30 at 12.46.43 PM.png I also went to Facebook and noticed that APWT is not lis...

We have this contact who requested we send weekly text messages to a different number. Screen Shot 2021-05-23 at 8.45.01 PM.png We updated the number last week, however, when we sent our text again this week his number still received the text. When I click on his name it goes to his CRM contact whic...

None of those scenarios were the case. I was only logged in on one computer and it was happening while I was actively working in the system. I haven't had the issue since that day though.

When we call one of our CRM records the call is immediately ended. We have tested this from multiple devices, we removed and then readded the number, and it only appears to be happening with this number. I can make calls to other contacts just fine through the APWT app and I can call this number jus...

Over the past 2 days, AllProWebTools has been logging me out randomly with an auto log-out countdown clock at the bottom of the screen. This is while I am actively working in AllProWebTools.

How can I edit this text? Ours has a grammar issue, I do not see the text in our text messages list and I did not see anything about how to change it in any articles on AllProWebTools.

Google ads have released "Lead Form" extensions which are their version of Facebook "Lead Forms." Basically, a user can fill out a submission form right from a Google ad without ever having to go to a website. Currently, the only way to get these leads is to manually download them from Google's "ext...

Got it thank you!

Thank you very much!

I accidentally made large updates to an already signed and enforced contract thinking I was on a generic "template" contract. Is there any way to revert my changes back to before my last set of changes and when signed, even though I hit save?

One of my clients received too many spam reports for their bulk emails which means they can no longer send emails from AllProWebTools servers. They do have an active Gsuite subscription. Is there any way we can connect their Gsutie servers to APWT to send emails through those servers or do we need t...

I am getting this error when activate or deactivate users. It happens once, when I try it a second time it works

I figured out this is because I was trying to use a - per the following example: "Leads Campaign - No Tasks" (didn't work), verses "Leads Campaign No Tasks" (worked)

Interestingly enough there is a "Lead Follow-Up Campaign" that does work.

I am not seeing the button to remove or disconnect a Facebook Integration In APWT.

Yes, I make sure to click off and it still does not save.

I am trying to update the Marketing Campaign names. I can click on them and change the name, however when I refresh the screen they do not save. There is no save button on the campaign list screen.

We had an incoming call to our business line that is integrated with AllProWebTools. There was no record of it saved in APWT, however, I have the record of it in Phone.com as shown below.

Thank you, we will monitor that activity.

We are noticing an issue where a created task is being duplicated by the system numerous times. I have seen this 3 times now. I will update this post with more screenshots as I continue to see the issue if necessary.

Thank you very much!

Thank you for the explanation, we will make the updates.

It would be nice to have a separate email that goes out just when any one time invoice is paid as we do not want people going to our next steps until they have paid.

My original post was not about the tracking, my post was about the incorrect formatting of the appearance of that box compared to other client accounts. I would like to put the correct code in once it is fixed and saving changes.

It looks like Our "System Email" for "Invoice Paid" is not being sent out after a non-recurring or non-membership invoice is paid for a one time invoice. Here are a couple of screenshots of email history for a couple of our clients that paid their invoice through the contract system. It looks like t...

This section looks weird across multiple computers, but it does just appear to be for this client whose support code is 4082

It also will not let me update this information.

We just received a lead and when a text went out via our automated marketing campaign, the system created a new user with no information other than the phone number, instead of sending to the original contact.

Please see the screenshots.

One of our Clients is having the same person fill out their website signup box over and over. Is there a way we can block this person or is there some solution to prevent them from being able to access our client's website? https://c3770.allprowebtools-s1.com/console5.6/contact-management.php?id=299...

It would be great if we could have an account manager assigned when a client starts a membership. This could just be a dropdown on the membership settings page where we can select who the account manager would be.

Is there a way for us to remove the "Order Estimate" short code from the "Order Estimate" System Email? We do not send out estimates and would like to just like to have the "view contract" in that "Order Estimate" email when we send contracts. When I attempt to edit the system email I see the short ...

It doesn't specifically say how to turn it off. So I am assuming I would just out the days to 0, but would like to verify this?

I would like to turn off the membership renewal email. How do I go about doing that?

It would be great if in the client access billing portal, the renew/cancel a membership was an optional feature that we could turn off so members can't cancel without talking to my company first.

It would be great, if tasks could have a check box and an option that either allows an owner or manager to mass select and delete OR assign individual tasks in bulk to a different user.

We are getting a delivery area error with invoices attached to contracts.

Weird, we noticed a disconnect a few weeks ago with what must have been a Facebook update and had to reconnect quite a few of our pages. You could try that as we use this feature daily and haven't noticed any issues this week while using it

ya - I have a team of 6 people logged in all day. SOme on Macs and some on PC - no problems this week with login.

One of our user's profile image is showing up in the timeline notifications for a new signup box lead.

1. I create an estimate 2. I create a contract in another tab 3. I return to estimate tab refresh to show the new contract 4. Send the estimate to the customer 5. Then I exit the estimate tab 6. I am not refreshing the screen, as it does that automatically. I am not pressing twice. First noticed thi...

Please see the attached screenshots. We are getting multiple sent notifications in the timeline when sending estimates.

We did all of the above and the appointments are still not showing up in the Google calendar.