Search found 36 matches

by Scott3487
Wed Aug 12, 2020 3:12 pm
Forum: Report a Bug
Topic: FB Message Not Posted
Replies: 4
Views: 26

Re: FB Message Not Posted

Weird, we noticed a disconnect a few weeks ago with what must have been a Facebook update and had to reconnect quite a few of our pages. You could try that as we use this feature daily and haven't noticed any issues this week while using it 🤔
by Scott3487
Tue Aug 04, 2020 2:16 pm
Forum: Report a Bug
Topic: Console keeps signing out
Replies: 19
Views: 103

Re: Console keeps signing out

ya - I have a team of 6 people logged in all day. SOme on Macs and some on PC - no problems this week with login.
by Scott3487
Thu Jul 30, 2020 5:50 pm
Forum: Report a Bug
Topic: User profile image showing on lead notification
Replies: 1
Views: 15

User profile image showing on lead notification

One of our user's profile image is showing up in the timeline notifications for a new signup box lead.
Screen Shot 2020-07-30 at 7.37.08 PM.png
Screen Shot 2020-07-30 at 7.37.08 PM.png (36.19 KiB) Viewed 15 times
by Scott3487
Wed Jul 29, 2020 10:12 am
Forum: Report a Bug
Topic: Multiple Timeline Notifications For Sent Estimates
Replies: 2
Views: 16

Re: Multiple Timeline Notifications For Sent Estimates

1. I create an estimate 2. I create a contract in another tab 3. I return to estimate tab refresh to show the new contract 4. Send the estimate to the customer 5. Then I exit the estimate tab 6. I am not refreshing the screen, as it does that automatically. I am not pressing twice. First noticed thi...
by Scott3487
Wed Jul 29, 2020 7:58 am
Forum: Report a Bug
Topic: Multiple Timeline Notifications For Sent Estimates
Replies: 2
Views: 16

Multiple Timeline Notifications For Sent Estimates

Please see the attached screenshots. We are getting multiple sent notifications in the timeline when sending estimates.
Screen Shot 2020-07-29 at 9.48.49 AM.png
Screen Shot 2020-07-29 at 9.48.49 AM.png (36.87 KiB) Viewed 16 times
Screen Shot 2020-07-28 at 10.35.18 AM.png
Screen Shot 2020-07-28 at 10.35.18 AM.png (36.99 KiB) Viewed 16 times
by Scott3487
Wed Jun 10, 2020 2:32 pm
Forum: Report a Bug
Topic: Google Calendar Integration not working since Updating to 5.5
Replies: 6
Views: 510

Re: Google Calendar Integration not working since Updating to 5.5

We did all of the above and the appointments are still not showing up in the Google calendar.
by Scott3487
Mon Jun 08, 2020 8:02 am
Forum: Report a Bug
Topic: Auto Stop and Start Marketing Campaigns
Replies: 1
Views: 158

Auto Stop and Start Marketing Campaigns

I have noticed that one of our leads that came in through a landing page was assigned our initial Follow Up campaign. But when they became a customer through the new contract and invoice system the initial campaign was not stopped and the secondary campaign started. This is working with other client...
by Scott3487
Mon Jun 08, 2020 8:00 am
Forum: Report a Bug
Topic: Facebook Page Connections
Replies: 1
Views: 190

Facebook Page Connections

We noticed some of our accounts were not receiving lead notifications from Facebook Lead Forms. We checked the integration status. From Facebook it looks like most of our pages are not integrated (the pages are not checkboxes, indicating they are integrated). From the APWT side it looks like they ar...
by Scott3487
Thu May 21, 2020 9:35 am
Forum: Report a Bug
Topic: Unable to scroll “store” menu on mobile/ipad
Replies: 1
Views: 223

Re: Unable to scroll “store” menu on mobile/ipad

You may need to zoom out on your screen,it works fine on our IPad in Chrome and Safari.
by Scott3487
Tue May 19, 2020 8:44 am
Forum: Help / How to use AllProWebTools
Topic: Website Country Access
Replies: 4
Views: 377

Re: Website Country Access

If you do a search on Google for "allprowebtools country" you will find information on this.
by Scott3487
Mon May 11, 2020 1:33 pm
Forum: Help / How to use AllProWebTools
Topic: Transferring a Domain FROM APWT
Replies: 1
Views: 661

Transferring a Domain FROM APWT

What is the process of transferring a domain out of APWT?
by Scott3487
Mon Apr 27, 2020 9:22 am
Forum: Suggestions / Feature Requests
Topic: Contracts Page Organization
Replies: 0
Views: 1730

Contracts Page Organization

It would be nice to see a "templates" Section separated from the actual contracts. It could be just at the top with space before the in use contracts start. I would also like to see columns for the date sent, last opened, accepted, and "name of contact" (to click to view point-of-contact CRM) It wou...
by Scott3487
Tue Apr 21, 2020 8:40 pm
Forum: Suggestions / Feature Requests
Topic: Contract notifications
Replies: 0
Views: 2093

Contract notifications

I would like to be able to enable a notification for when contracts are opened. I would also like to be able to set optional follow up reminders for me based on when I send out a contract.
by Scott3487
Thu Apr 16, 2020 2:37 pm
Forum: Report a Bug
Topic: Facebook Message Contact linking
Replies: 2
Views: 1087

Re: Facebook Message Contact linking

It seems to be working well.
by Scott3487
Wed Apr 15, 2020 8:39 am
Forum: Help / How to use AllProWebTools
Topic: Manual Tags and Marketing Campagins
Replies: 6
Views: 1262

Re: Manual Tags and Marketing Campagins

Ok, so for this to work, and to not restart a campaign for existing contacts on a campaign, manually added leads should have their own tag?
by Scott3487
Wed Apr 15, 2020 8:25 am
Forum: Help / How to use AllProWebTools
Topic: Update system email send from address
Replies: 4
Views: 1088

Re: Update system email send from address

Our company email address was updated and the system emails were still being sent out from the old email address.
by Scott3487
Tue Apr 14, 2020 9:31 pm
Forum: Help / How to use AllProWebTools
Topic: Update system email send from address
Replies: 4
Views: 1088

Re: Update system email send from address

So we need to do this for every system email? Upvote for one place where we can update all system emails, or why not tie it to the "company email?"
by Scott3487
Tue Apr 14, 2020 9:29 pm
Forum: Help / How to use AllProWebTools
Topic: Manual Tags and Marketing Campagins
Replies: 6
Views: 1262

Re: Manual Tags and Marketing Campagins

How can we add contacts we add manually to a campaign?
by Scott3487
Mon Apr 06, 2020 3:31 pm
Forum: Help / How to use AllProWebTools
Topic: Manual Tags and Marketing Campagins
Replies: 6
Views: 1262

Manual Tags and Marketing Campagins

How are these supposed to work together?
by Scott3487
Mon Mar 30, 2020 9:51 am
Forum: Report a Bug
Topic: Facebook Message Contact linking
Replies: 2
Views: 1087

Facebook Message Contact linking

Facebook messages that are coming in from people not in our contacts are assigning to a random contact instead of no name. It seems to correct itself when I create that contact. Nevertheless, it is confusing. Also, I believe this has to do with the new Facebook Messenger Lead platform.
by Scott3487
Mon Mar 30, 2020 9:35 am
Forum: Help / How to use AllProWebTools
Topic: Update system email send from address
Replies: 4
Views: 1088

Update system email send from address

Hello, where can I update the email address for our system sent emails?
by Scott3487
Wed Mar 04, 2020 12:13 pm
Forum: Help / How to use AllProWebTools
Topic: Facebook Integration Reset
Replies: 1
Views: 537

Facebook Integration Reset

The wrong person on my team integrated a client's Facebook page with the Clients AllProWebTools account. How do we fix it so that way the Facebook account is linked correctly with the right team member's Facebook access?
by Scott3487
Tue Feb 18, 2020 11:03 am
Forum: Suggestions / Feature Requests
Topic: Calendar Options
Replies: 5
Views: 2260

Calendar Options

It would be great if we could have follow up campaigns for appointment reminders for people that fill out our Consultation calendars.
by Scott3487
Tue Feb 18, 2020 10:52 am
Forum: Suggestions / Feature Requests
Topic: Calendar reporting in Timeline
Replies: 0
Views: 2444

Calendar reporting in Timeline

It would be beneficial if when someone booked an appointment in the APWT calendar that it also showed that it was an appointment and displayed the time, date, and with who.
by Scott3487
Wed Jan 15, 2020 10:32 am
Forum: Suggestions / Feature Requests
Topic: Marketing Campaign Results
Replies: 6
Views: 1732

Re: Marketing Campaign Results

I am not seeing open notifications for invoices specifically in the timeline?

Also to be more specific, push notifications would be the best, so I can predict calls and questions from my clients based on when they are opening those emails.
by Scott3487
Wed Jan 15, 2020 9:14 am
Forum: Suggestions / Feature Requests
Topic: Automated text and email campaigns based on action or date
Replies: 0
Views: 2414

Automated text and email campaigns based on action or date

It would be great to have the automated email and text campaigns be able to run based on specific dates and other actions than just a lead box or manual sign up. Examples: I want an automated "Holiday" campaign to go out on specific dates every year. Could also be used for birthdays or their start d...
by Scott3487
Wed Jan 15, 2020 9:07 am
Forum: Suggestions / Feature Requests
Topic: Marketing Campaign Results
Replies: 6
Views: 1732

Re: Marketing Campaign Results

It would also be great to have system notifications for when receivers open certain emails, like contracts, invoices, estimates, etc.
by Scott3487
Tue Jan 14, 2020 12:51 pm
Forum: Suggestions / Feature Requests
Topic: Working Hours Calendar
Replies: 0
Views: 2339

Working Hours Calendar

It would be nice to have a calendar system that displays the schedules of all of my employees, as well as any scheduled off or PTO time. Any sick time, PTO, and vacation time should be included in the calendar with calculated totals of available time. So vacation time could be: Time accrued - time u...
by Scott3487
Tue Jan 14, 2020 12:48 pm
Forum: Help / How to use AllProWebTools
Topic: Export leads by date range
Replies: 1
Views: 453

Export leads by date range

It would also be beneficial if we could download contacts based on the date range they were added to the CRM, including leads.
by Scott3487
Mon Oct 28, 2019 11:33 am
Forum: Suggestions / Feature Requests
Topic: Custom Fields Update
Replies: 0
Views: 1758

Custom Fields Update

It would be great if we could have the custom field question be distinguishable from the answer by making the custom field bold in CRM contacts.
by Scott3487
Wed Oct 16, 2019 1:20 pm
Forum: Help / How to use AllProWebTools
Topic: SEO for different cities
Replies: 1
Views: 575

Re: SEO for different cities

Hi Jeff, Scott here with Social Reach. Here are some strategies we use to boost our own and our clients' SEO status in different locations. 1. Google My Business and actively posting to it like on a social media platform is definitely key to SEO rankings. You probably have one set up for your home o...
by Scott3487
Wed Sep 18, 2019 9:36 am
Forum: Report a Bug
Topic: Lead Notifications
Replies: 1
Views: 584

Lead Notifications

We receive a lead notification when some submits their info to a sign-up box We also receive a lead notification when someone fills out their buyer profile when paying an invoice. Typically our customer flow is sign-up box then invoice and we get duplicate leads. It makes sense to only get one lead ...
by Scott3487
Wed Sep 18, 2019 9:12 am
Forum: Change Log / Version Plans
Topic: Smartphone App 1.0 (11-01-2019)
Replies: 11
Views: 2731

Re: Smartphone App (Estimated 11-15-2019)

Issues (Apple XR): No logo for App Icon No Notification sounds or haptic feedback Chats do not automatically update when left open (need to close in between each received message from the same person) Cannot send emails Update Requests: Small number(# of new notifications) notification on app icon ...
by Scott3487
Sun Sep 15, 2019 4:43 pm
Forum: Suggestions / Feature Requests
Topic: tag removal
Replies: 3
Views: 1878

Re: tag removal

Tags can now be deleted. However, tags cannot be deleted if they are attached to a signup box, even if the signup box is deleted.

Would like to be able to delete tags that are not attached to an active signup box.
by Scott3487
Tue Sep 10, 2019 2:15 pm
Forum: Change Log / Version Plans
Topic: Smartphone App 1.0 (11-01-2019)
Replies: 11
Views: 2731

Re: Smartphone App (Estimated 11-15-2019)

I am loving the app so far