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by NoahBaldwin
Thu May 16, 2019 8:19 am
Forum: Report a Bug
Topic: Products not hiding correctly
Replies: 2
Views: 171

Re: Products not hiding correctly

Thank you for bringing this to our attention. This has been addressed. Can you verify?
by NoahBaldwin
Fri May 10, 2019 3:24 pm
Forum: Report a Bug
Topic: Shipping address change not saving/accepting
Replies: 2
Views: 125

Re: Shipping address change not saving/accepting

Hello,

Thank you for bringing this to our attention. This issue has been addressed. Can you verify that it works on your side?
by NoahBaldwin
Thu May 09, 2019 9:15 am
Forum: Help / How to use AllProWebTools
Topic: Video Background
Replies: 8
Views: 308

Re: Video Background

The plugin used in this code is specific to YouTube. It will not work with videos from other sources. You could publish the video privately on YouTube and swap the link into this code.
by NoahBaldwin
Wed May 08, 2019 3:19 pm
Forum: Help / How to use AllProWebTools
Topic: Video Background
Replies: 8
Views: 308

Re: Video Background

You will need to change the video link at "videoURL" Copy and paste this code into the WYSIWYG (TinyMCE) editor in the html code section. You may need to change CSS/text for your site but all of the code is listed below: <style> .video-section { background: rgba(71, 71, 71, 0.59) url(/cont...
by NoahBaldwin
Fri May 03, 2019 9:17 am
Forum: Suggestions / Feature Requests
Topic: Feedback on new website builder interface
Replies: 4
Views: 297

Re: Feedback on new website builder interface

Thanks so much for the feedback! You are using the very first version of the new website builder, there are many new improvements to come! You can now access all of the SEO information along with other settings from the "settings" button which appears as a gear icon on the page that lists ...
by NoahBaldwin
Thu Apr 25, 2019 11:43 am
Forum: Report a Bug
Topic: Notes not saving
Replies: 2
Views: 231

Re: Notes not saving

Thank you for reporting this! We have never offered the ability to save notes when logged in as a provider. Only users within the specific install will be able to save notes. I have tested this in version 4.63 to verify. If your client logs into their own account, they will be able to save notes. Ad...
by NoahBaldwin
Fri Apr 12, 2019 11:07 am
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 13
Views: 708

Re: Dynamic Message errors

Please let us know if you run into this issue while trying to create a dynamic message that you would like to use. If you do run into this, please send a screenshot/video with the exact name that you are trying to use.
by NoahBaldwin
Wed Apr 10, 2019 12:25 pm
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 13
Views: 708

Re: Dynamic Message errors

The Dynamic Message box is designed to only allow alphanumeric characters with standard punctuation. It will accept A-z, a-z, 0-9, spaces, tabs, ?, !, -, and '.
by NoahBaldwin
Fri Apr 05, 2019 2:24 pm
Forum: Report a Bug
Topic: Names of Campaigns very hard to see and read
Replies: 2
Views: 186

Re: Names of Campaigns very hard to see and read

Thank you for bringing this to our attention. This has been addressed. Can you confirm that it is working on your end?
by NoahBaldwin
Fri Mar 22, 2019 1:43 pm
Forum: Suggestions / Feature Requests
Topic: Changing font for signature
Replies: 1
Views: 283

Re: Changing font for signature

That would be awesome! We'll make note of this feature for implementation in a future version.
by NoahBaldwin
Fri Mar 22, 2019 1:42 pm
Forum: Suggestions / Feature Requests
Topic: Schedule an email to an individual contact
Replies: 1
Views: 190

Re: Schedule an email to an individual contact

Thanks for that suggestion! We'll look into implementing that in a future version.
by NoahBaldwin
Mon Mar 18, 2019 2:31 pm
Forum: Suggestions / Feature Requests
Topic: Display Inventory amount on Product Page
Replies: 4
Views: 295

Re: Display Inventory amount on Product Page

Great suggestion! This feature is available in AllProWebTools version 5.0. From the dashboard, click Settings -> Store in the menubar. Under the 'Product Configuration' tab, there is an input box labeled "Show quantity remaining on product page" in the 'Products' box. This allows you to se...
by NoahBaldwin
Mon Mar 18, 2019 11:28 am
Forum: Help / How to use AllProWebTools
Topic: Change the header in the 'Products Sidebar'
Replies: 2
Views: 219

Re: Change the header in the 'Products Sidebar'

This requires adding a few lines of custom CSS. First, you need to hide the header and then create a new header to be displayed with the text you want. Both blocks of code (below) are required. The first one hides the original header and the second creates the new header with the text you want to di...
by NoahBaldwin
Fri Mar 15, 2019 1:22 pm
Forum: Help / How to use AllProWebTools
Topic: Setting a default font
Replies: 1
Views: 245

Re: Setting a default font

That's a great suggestion! We'll add that to version 5.1.
by NoahBaldwin
Wed Mar 06, 2019 12:07 pm
Forum: Help / How to use AllProWebTools
Topic: Manage Images & Files
Replies: 2
Views: 261

Re: Manage Images & Files

The screenshot that you have provided indicates that you are still logged into the development server. Since your website has been moved to the live server, it is important that you use the login credentials that were emailed to you one hour ago. This should resolve your issue.
by NoahBaldwin
Tue Mar 05, 2019 2:25 pm
Forum: Report a Bug
Topic: Beta Version 5 MyWebpage
Replies: 2
Views: 260

Re: Beta Version 5 MyWebpage

Thanks for reporting this. We have addressed this now.
by NoahBaldwin
Sat Jan 26, 2019 4:24 pm
Forum: Suggestions / Feature Requests
Topic: Contact Custom Fields - Default Value
Replies: 1
Views: 147

Re: Contact Custom Fields - Default Value

Thanks so much for the suggestion! We will consider this for our next version.
by NoahBaldwin
Fri Jan 25, 2019 4:55 pm
Forum: Help / How to use AllProWebTools
Topic: code on websiste
Replies: 42
Views: 2020

Re: code on websiste

Thank you for following these steps. I now have a better understanding of what your process is. Can you paste the entire code here that you are trying to put into your website so we can take a closer look at it? From what I can see, it looks like you are are not pasting the entire code from Amazon -...
by NoahBaldwin
Fri Jan 25, 2019 4:47 pm
Forum: Help / How to use AllProWebTools
Topic: code on websiste
Replies: 42
Views: 2020

Re: code on websiste

That looks great!

Now let's try adding just ONE new code from amazon just the same way you have before.

Save it and let us know so that we can take a look.
by NoahBaldwin
Fri Jan 25, 2019 4:36 pm
Forum: Help / How to use AllProWebTools
Topic: code on websiste
Replies: 42
Views: 2020

Re: code on websiste

ok, let's start by removing the code from the bottom of the page. Can you please go to the webpage editor and scroll all the way to the bottom and delete the random code that is printed at the bottom under "Food". Once that is done, save the page and let us know so that we can take the nex...
by NoahBaldwin
Fri Jan 25, 2019 4:29 pm
Forum: Help / How to use AllProWebTools
Topic: code on websiste
Replies: 42
Views: 2020

Re: code on websiste

ok, thank you for that clarification. So would you like us to add more empty boxes in a row for you? Then you can add more amazon code to the boxes?
by NoahBaldwin
Fri Jan 25, 2019 4:11 pm
Forum: Help / How to use AllProWebTools
Topic: code on websiste
Replies: 42
Views: 2020

Re: code on websiste

Can you help me understand how this page is setup?
by NoahBaldwin
Fri Jan 25, 2019 4:06 pm
Forum: Help / How to use AllProWebTools
Topic: code on websiste
Replies: 42
Views: 2020

Re: code on websiste

Here is what I am currently seeing on your page: You have created a new heading that says "Food" and under that you have pasted amazon code. You can see this by going to where you edit the page and scroll all the way down to the bottom of the page. At the bottom you will see the amazon cod...
by NoahBaldwin
Fri Jan 25, 2019 3:31 pm
Forum: Help / How to use AllProWebTools
Topic: code on websiste
Replies: 42
Views: 2020

Re: code on websiste

It looks like you have been copying code from amazon to your website to display products. You have created a new heading that says "Food" and under that you have pasted amazon code. You can see this by going to where you edit the page and scroll all the way down to the bottom of the page. ...
by NoahBaldwin
Mon Jan 21, 2019 1:25 pm
Forum: Report a Bug
Topic: Pop up screen not working on ipad/iphone
Replies: 5
Views: 407

Re: Pop up screen not working on ipad/iphone

Thank you for bringing this to our attention. This issue has been fixed in our next version which will be released soon.
by NoahBaldwin
Fri Jan 18, 2019 10:27 am
Forum: Help / How to use AllProWebTools
Topic: How can I stop Auto Linking?
Replies: 1
Views: 179

Re: How can I stop Auto Linking?

The feature that you are referring to is called the Dictionary System. This is a very effective SEO tool exclusive to AllProWebTools. You can learn more about how it affects SEO and Search Engine Page Rank here: Uv-5EUMvrk8 It sounds like it may not have been configured correctly. You can learn how ...
by NoahBaldwin
Thu Jan 10, 2019 7:39 pm
Forum: Help / How to use AllProWebTools
Topic: Hide categories from product page
Replies: 2
Views: 304

Re: Hide categories from product page

You will find that each category has an id field such as:

Code: Select all

<div class="productsidebar list-group" id="prodcategory7">


You can adjust your css file like the following:

Code: Select all

#prodcategory7 {display:none;}
by NoahBaldwin
Wed Jan 09, 2019 11:57 am
Forum: Report a Bug
Topic: Pop up screen not working on ipad/iphone
Replies: 5
Views: 407

Re: Pop up screen not working on ipad/iphone

Thank you for your additional information. I was able to replicate the issue on my iPhone XR running iOS 12.1.2. We will look into the issue and get back to you over the next few days.
by NoahBaldwin
Fri Jan 04, 2019 3:34 pm
Forum: Help / How to use AllProWebTools
Topic: Unsubscribe Page and radio buttons
Replies: 7
Views: 625

Re: Unsubscribe Page and radio buttons

1) What would you like to change the message to say?

2) Here is a video that addresses your question:

by NoahBaldwin
Fri Jan 04, 2019 11:27 am
Forum: Report a Bug
Topic: Pop up screen not working on ipad/iphone
Replies: 5
Views: 407

Re: Pop up screen not working on ipad/iphone

I just tested this on my iPhone XR running iOS 12.1.2 on both Chrome and Safari. The popup works for both on my end.

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