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by Elliott
Wed May 08, 2019 9:06 am
Forum: Suggestions / Feature Requests
Topic: The new "test email" feature takes over 3x longer than the old one
Replies: 2
Views: 153

Re: The new "test email" feature takes over 3x longer than the old one

Thanks for the feedback on this. We have already addressed this in our new version 5.1 which is due to be released in the next 30 days!
by Elliott
Fri Apr 12, 2019 11:23 am
Forum: Report a Bug
Topic: Problem with Page Editor
Replies: 2
Views: 237

Re: Problem with Page Editor

We have addressed this issue. If you are still having it when expanding the size of the text box please let us know.
by Elliott
Thu Apr 11, 2019 10:29 am
Forum: Suggestions / Feature Requests
Topic: Please add the blue 'membership' back to the list of pages
Replies: 2
Views: 269

Re: Please add the blue 'membership' back to the list of pages

This issue has been addressed. If you are still experiencing it please let us know.
by Elliott
Fri Apr 05, 2019 1:57 pm
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 13
Views: 714

Re: Dynamic Message errors

Ok, let us know when it happens again. A screen shot would be helpful if you do catch it. We are looking into adding the delete button on the next update.
by Elliott
Fri Apr 05, 2019 11:13 am
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 13
Views: 714

Re: Dynamic Message errors

I'd be happy to help you with this issue. Although, I'm currently having trouble reproducing it. Would you mind giving the support code of a client that is still experiencing this? Also could you attach some screen shots of a lead box edit page with the issue so that I can more closely replicate you...
by Elliott
Thu Apr 04, 2019 12:00 pm
Forum: Report a Bug
Topic: Contact Custom Fields - Date Won't Clear Out
Replies: 2
Views: 207

Re: Contact Custom Fields - Date Won't Clear Out

We have now added a red trash can icon next to each of the custom date fields. Clicking it will remove whatever date was previously there for that specific field. Please verify that all is working as expected now. Thanks for using AllProWebTools!
by Elliott
Tue Apr 02, 2019 3:53 pm
Forum: Report a Bug
Topic: Ticket Date keeps on not saving properly
Replies: 2
Views: 198

Re: Ticket Date keeps on not saving properly

Thank you for bringing this to our attention. This issue has been addressed. Please verify that all is working as expected now. Thanks for using AllProWebTools!
by Elliott
Fri Mar 22, 2019 12:48 pm
Forum: Report a Bug
Topic: APWT5.0 Bug - New tasks on Dashboard don't show customer name
Replies: 1
Views: 172

Re: APWT5.0 Bug - New tasks on Dashboard don't show customer name

Thank you for bringing this issue to our attention. The task entries should now be correct as they are instantly added to the workflow timeline.
by Elliott
Tue Mar 19, 2019 4:10 pm
Forum: Report a Bug
Topic: stop adding space to top product description
Replies: 2
Views: 200

Re: stop adding space to top product description

Thank you for reaching out.
We have solved the issue for the <p> elements being automatically added to the product's description.
If you are having any other issues please let us know.
by Elliott
Tue Mar 19, 2019 4:04 pm
Forum: Report a Bug
Topic: Definition Page & New Drag & Drop Feature
Replies: 2
Views: 202

Re: Definition Page & New Drag & Drop Feature

Hello Joseph, I managed to get the definitions to work on both styles of webpage editors on AllProWebTools. If you don't see the definitions on either of webpage editors try deleting and recreating the dictionary term. This is a temporary solution. Within the next few days we will be adding a method...
by Elliott
Fri Mar 15, 2019 2:22 pm
Forum: Report a Bug
Topic: Grammatical Error
Replies: 1
Views: 215

Re: Grammatical Error

Thank you for bringing this to our attention. It is now spelled correctly as "Use Another SMTP Provider".
by Elliott
Fri Mar 15, 2019 1:18 pm
Forum: Help / How to use AllProWebTools
Topic: My Webpage Permissions
Replies: 11
Views: 519

Re: My Webpage Permissions

Hello, You are able to change the title of the tab by clicking the gear icon to reach the settings for that page. Once there, the second panel on the right titled "SEO Information" has the setting that needs to be changed. The "Title" field in this panel is the text that will be ...
by Elliott
Wed Mar 06, 2019 3:20 pm
Forum: Report a Bug
Topic: Beta Version 5 INVOICE
Replies: 2
Views: 205

Re: Beta Version 5 INVOICE

Thank you. The issue has been addressed.
by Elliott
Sat Jan 12, 2019 9:10 am
Forum: Report a Bug
Topic: Footer links not working
Replies: 1
Views: 196

Re: Footer links not working

I found an error in your footer HTML and fixed it for you.
by Elliott
Fri Jan 04, 2019 10:09 am
Forum: Report a Bug
Topic: Pop up screen not working on ipad/iphone
Replies: 5
Views: 410

Re: Pop up screen not working on ipad/iphone

In the past we have usually found that an issue like you are describing will happen on Apple products that are not running the very latest version of iOS or the browser is not on the latest version. We would like to help you with this, but we will need some additional information please: 1. Can you ...

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