Search found 147 matches
- Mon Mar 14, 2022 8:42 am
- Forum: Help / How to use AllProWebTools
- Topic: Transactional Email Bounces
- Replies: 2
- Views: 52
Re: Transactional Email Bounces
You can learn more about bounced emails here: https://www.allprowebtools.com/Invalid- ... -are-they/
- Mon Mar 14, 2022 8:38 am
- Forum: Help / How to use AllProWebTools
- Topic: Missing Logo from Bottom of "Benefits" Page
- Replies: 15
- Views: 450
Re: Missing Logo from Bottom of "Benefits" Page
You can replace this text:
With this text:
Code: Select all
/content/uploads/Equal-Housing-Logo-150.png
Code: Select all
/content/uploads/stock_photos/equal-housing-opportunity-logo-vector-white_.png
- Thu Mar 10, 2022 2:01 pm
- Forum: Help / How to use AllProWebTools
- Topic: Changing Tabs at Top of Page
- Replies: 5
- Views: 122
Re: Changing Tabs at Top of Page
You are using a custom theme that was created by Geff Gilligan in 2015. It would appear that Geff Gilligan created your custom them for a specific purpose and only intended the menubar to hold a specific number of items. The theme that you are using was not created by AllProWebTools and we can not p...
- Mon Mar 07, 2022 5:47 pm
- Forum: Help / How to use AllProWebTools
- Topic: usage of Webhook with APWT
- Replies: 13
- Views: 410
Re: usage of Webhook with APWT
What is the URL of the page where the form is located?
- Mon Mar 07, 2022 2:46 pm
- Forum: Help / How to use AllProWebTools
- Topic: Request to add unique classes to internal pages
- Replies: 6
- Views: 157
Re: Request to add unique classes to internal pages
These pages have been updated with unique page ids
- Fri Feb 11, 2022 2:29 pm
- Forum: Help / How to use AllProWebTools
- Topic: Switch Domain on APWT
- Replies: 6
- Views: 180
- Fri Feb 11, 2022 1:07 pm
- Forum: Help / How to use AllProWebTools
- Topic: Switch Domain on APWT
- Replies: 6
- Views: 180
Re: Switch Domain on APWT
You can now update the NameServers for livetanco.com as follows:
andy.ns.cloudflare.com
jessica.ns.cloudflare.com
andy.ns.cloudflare.com
jessica.ns.cloudflare.com
- Fri Feb 11, 2022 12:59 pm
- Forum: Help / How to use AllProWebTools
- Topic: tilde
- Replies: 2
- Views: 72
- Tue Feb 08, 2022 6:44 am
- Forum: Help / How to use AllProWebTools
- Topic: customers with no email
- Replies: 3
- Views: 91
Re: customers with no email
Are you still experiencing this issue?
- Tue Feb 08, 2022 6:43 am
- Forum: Report a Bug
- Topic: Customer cannot place order - Error #994
- Replies: 1
- Views: 60
Re: Customer cannot place order - Error #994
Are you still experiencing this issue?
- Mon Dec 13, 2021 3:06 am
- Forum: Help / How to use AllProWebTools
- Topic: Java vulnerability
- Replies: 3
- Views: 275
Re: Java vulnerability
Vulnerability monitoring and assessment is included with all subscriptions to AllProWebTools. There are currently over 150,000 security vulnerabilities listed on the CVE database here: https://www.cvedetails.com/index.php While it is our policy not to comment on specific vulnerabilities (with over 1...
- Sat Nov 20, 2021 11:20 am
- Forum: Report a Bug
- Topic: Coupon codes not working properly
- Replies: 1
- Views: 171
Re: Coupon codes not working properly
Thank you for reporting this issue. It has now been addressed.
- Mon Nov 15, 2021 3:01 pm
- Forum: Report a Bug
- Topic: PayPal Order missing from Console
- Replies: 5
- Views: 1883
Re: PayPal Order missing from Console
Thank you for reporting this issue. Order# 61382 has now been marked as paid.
- Wed Nov 10, 2021 9:30 am
- Forum: Help / How to use AllProWebTools
- Topic: product inventory
- Replies: 1
- Views: 105
Re: product inventory
You can find the information here: https://www.allprowebtools.com/Product- ... anagement/
- Thu Oct 21, 2021 12:34 pm
- Forum: Help / How to use AllProWebTools
- Topic: image ALT text
- Replies: 4
- Views: 4826
Re: image ALT text
What you have highlighted here is a <div> tag it is not an <img> tag. This is why there is no "alt" text.
- Wed Oct 20, 2021 7:04 am
- Forum: Help / How to use AllProWebTools
- Topic: shipping charged to customer
- Replies: 6
- Views: 5412
Re: shipping charged to customer
Order # 60799 shows a shipping price of $6.80. This is being totaled on the stats page under the gross actual. The order # 60799 also shows a discount applied and that amount is totaled on the stats page under the heading of "discounts". ASP - stands for Average Sales Price - it is a calculated aver...
- Sun Oct 17, 2021 9:30 am
- Forum: Help / How to use AllProWebTools
- Topic: How to find first day of business using AllPro?
- Replies: 2
- Views: 4389
Re: How to find first day of business using AllPro?
Your first sale to a customer with AllProWebTools was on 2010-10-18.
- Sun Oct 17, 2021 9:24 am
- Forum: Help / How to use AllProWebTools
- Topic: review snippets
- Replies: 1
- Views: 4200
Re: review snippets
We will be happy to assist you with this. Please make sure that your Google login and password are up to date in your AllProWebTools Password Manager for the Google account where you are seeing this error report. This video explains how to update your Password Manager:
- Sun Oct 17, 2021 9:16 am
- Forum: Help / How to use AllProWebTools
- Topic: shipping charged to customer
- Replies: 6
- Views: 5412
Re: shipping charged to customer
You will find shipping charges at the bottom of the Sales Stats report. You will find this from the main menu under "Reports" and then "Sales" and then "Sales Stats". You can set the desired date range with the calendar at the top right on the page.
- Sun Oct 17, 2021 9:09 am
- Forum: Help / How to use AllProWebTools
- Topic: image ALT text
- Replies: 4
- Views: 4826
Re: image ALT text
The product image alt text is statically set to the name of the product. The alt text will be changed when the product name is changed.
- Wed Sep 22, 2021 10:19 am
- Forum: Help / How to use AllProWebTools
- Topic: abandoned cart email sends
- Replies: 4
- Views: 1292
Re: abandoned cart email sends
Would you recommend we change the configuration for our campaign to "ASAP"? I cannot advise you on this as it depends on the preferences of your business. Would there be a benefit to hold and send at 1am instead of ASAP? Waiting until 1am will give your customers more time to come back to complete ...
- Mon Sep 06, 2021 10:32 am
- Forum: Report a Bug
- Topic: buyer profile partially missing/ unable to order
- Replies: 4
- Views: 1184
Re: buyer profile partially missing/ unable to order
Thank you for reporting this and including screenshots. Potential causes for this may be: Intermittent Internet Connectivity Antivirus Software Server Maintenance Browser Instability We are currently unable to replicate the issue that you were experiencing. It is possible that the issue has resolved...
- Fri Aug 27, 2021 1:25 pm
- Forum: Help / How to use AllProWebTools
- Topic: AllPro Link Showing Up in Unbranded Emails
- Replies: 14
- Views: 5012
Re: AllPro Link Showing Up in Unbranded Emails
The adjustment made today applies to when an email is sent in a campaign. I have tested the email in a campaign and it did not show "Powered by AllProWebTools". You can see the campaign that was created called "testcampaign".
- Fri Aug 27, 2021 12:35 pm
- Forum: Help / How to use AllProWebTools
- Topic: AllPro Link Showing Up in Unbranded Emails
- Replies: 14
- Views: 5012
Re: AllPro Link Showing Up in Unbranded Emails
Thank you for providing the additional screenshots to help us understand the issue.
An adjustment has been made to your account. Please send another test email to verify that the issue has been resolved.
An adjustment has been made to your account. Please send another test email to verify that the issue has been resolved.
- Sun Aug 08, 2021 3:35 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email Open Notifications
- Replies: 2
- Views: 363
Re: Email Open Notifications
The person you have sent emails to is opening your emails.
- Sun Aug 08, 2021 3:33 pm
- Forum: Help / How to use AllProWebTools
- Topic: Contact Management Page
- Replies: 2
- Views: 353
Re: Contact Management Page
Please provide a screenshot showing what you are referring to so we may assist you.
- Sat Aug 07, 2021 8:02 pm
- Forum: Help / How to use AllProWebTools
- Topic: Can I use templates on SOPs?
- Replies: 1
- Views: 256
Re: Can I use templates on SOPs?
Yes. You can easily create a template layout and then copy/paste it into a new SOP.
- Tue Jul 27, 2021 8:06 pm
- Forum: Suggestions / Feature Requests
- Topic: importing/exporting
- Replies: 5
- Views: 2401
Re: importing/exporting
For assistance with this new feature, we ask that you start a screenshare so a support representative can work with you.
- Thu Jul 22, 2021 10:03 pm
- Forum: Report a Bug
- Topic: credit card refunds not working
- Replies: 2
- Views: 979
Re: credit card refunds not working
Please try your refund again and let us know if it is working now.
- Tue Jul 20, 2021 8:43 pm
- Forum: Suggestions / Feature Requests
- Topic: Membership Module Enhancements
- Replies: 11
- Views: 3348
Re: Membership Module Enhancements
The fields have been added as requested.
You can select multiple categories by holding the control key on your keyboard as you click on multiple categories.
You can select multiple categories by holding the control key on your keyboard as you click on multiple categories.
- Tue Jul 20, 2021 8:21 pm
- Forum: Report a Bug
- Topic: phone order not showing on orders to be shipped page
- Replies: 3
- Views: 1131
Re: phone order not showing on orders to be shipped page
Thank you for reporting this. The issue has been addressed.
- Mon Jul 05, 2021 6:13 pm
- Forum: Report a Bug
- Topic: GDPR delete not working
- Replies: 4
- Views: 1108
Re: GDPR delete not working
Thank you for reporting this issue. It has been addressed by our programming team. Please try deleting the records again.
- Mon Jul 05, 2021 9:41 am
- Forum: Report a Bug
- Topic: GDPR delete not working
- Replies: 4
- Views: 1108
Re: GDPR delete not working
When I go to buyer # 8488 this is what I see:
Can you provide more detail about the issue you are experiencing?
Can you provide more detail about the issue you are experiencing?
- Wed Jun 09, 2021 9:01 pm
- Forum: Suggestions / Feature Requests
- Topic: New UK VAT regulatory changes
- Replies: 14
- Views: 3144
Re: New UK VAT regulatory changes
Waiting on response from client
- Mon Jun 07, 2021 3:32 pm
- Forum: Suggestions / Feature Requests
- Topic: New UK VAT regulatory changes
- Replies: 14
- Views: 3144
Re: New UK VAT regulatory changes
AllProWebTools tracks all payments in USD only. As exchange rates fluctuate constantly, it would be costly to look up the current exchange rate at the moment of purchase. Is there a tolerance or variance to the accuracy of the exchange rate at the time of purchase? FYI: Your sales history shows zero...
- Fri Jun 04, 2021 10:53 am
- Forum: Suggestions / Feature Requests
- Topic: New UK VAT regulatory changes
- Replies: 14
- Views: 3144
Re: New UK VAT regulatory changes
There is existing functionality to support creating your own tax rate tables as explained in these videos: Zlp27xkotgA M9rQSTl2eXY _DDdeUtkQUw We can consider adding functionality to support UK VAT to the existing Tax Rate system if you can provide detailed information on your specific needs.
- Thu Jun 03, 2021 11:30 am
- Forum: Help / How to use AllProWebTools
- Topic: Contact
- Replies: 1
- Views: 299
Re: Contact
Your account has been reset. Please try to login again.
- Thu Jun 03, 2021 11:07 am
- Forum: Help / How to use AllProWebTools
- Topic: Offensive File in Builder Breakfast Folder
- Replies: 1
- Views: 287
Re: Offensive File in Builder Breakfast Folder
The file has been removed.
- Sun Nov 15, 2020 1:43 pm
- Forum: Help / How to use AllProWebTools
- Topic: buy more save more coupon
- Replies: 4
- Views: 3026
Re: buy more save more coupon
All available coupon settings are available from the main menu by going to "Store" and then by navigating to "Coupons". If you do not see a feature there, then it is not offered.
You can also find further clarification about coupons here: http://allprowebtools.com/forum/viewtop ... f=9&t=3432
You can also find further clarification about coupons here: http://allprowebtools.com/forum/viewtop ... f=9&t=3432
- Tue Oct 27, 2020 3:48 pm
- Forum: Suggestions / Feature Requests
- Topic: Coupons
- Replies: 3
- Views: 4636
Re: Coupons
If you need to delete a coupon code, you can do this from the tab called "Existing Coupon Codes" - just search for the coupon code and then click the red trash can icon to delete it.
- Tue Oct 27, 2020 3:47 pm
- Forum: Help / How to use AllProWebTools
- Topic: Editing a coupon
- Replies: 5
- Views: 5816
Re: Editing a coupon
If you need to delete a coupon code, you can do this from the tab called "Existing Coupon Codes" - just search for the coupon code and then click the red trash can icon to delete it.
- Tue Oct 27, 2020 3:47 pm
- Forum: Help / How to use AllProWebTools
- Topic: Edit Coupon Codes
- Replies: 3
- Views: 3172
Re: Edit Coupon Codes
If you need to delete a coupon code, you can do this from the tab called "Existing Coupon Codes" - just search for the coupon code and then click the red trash can icon to delete it.
- Tue Oct 27, 2020 3:46 pm
- Forum: Report a Bug
- Topic: upsell discount being removed in checkout
- Replies: 12
- Views: 4642
Re: upsell discount being removed in checkout
Great! Your account has been adjusted to the options A for both stackable and non-stackable. This will apply to all of your coupons codes effective immediately. Your previous codes were originally created as follows: "waves" was combinative - and was only applicable to 2 Domestic USPS shipping rates...
- Thu Oct 15, 2020 7:00 pm
- Forum: Suggestions / Feature Requests
- Topic: Creating an auto text feature
- Replies: 1
- Views: 1794
Re: Creating an auto text feature
Thanks for the suggestion! We will consider this for a future version release.
- Sat Sep 26, 2020 9:51 am
- Forum: Report a Bug
- Topic: upsell discount being removed in checkout
- Replies: 12
- Views: 4642
Re: upsell discount being removed in checkout
Please let me know of a prior coupon code that provided the free shipping as you would like it to work again. This will allow me to look at all of the settings that were applied to that coupon code.
- Sat Sep 26, 2020 9:47 am
- Forum: Help / How to use AllProWebTools
- Topic: How to delete Ad campaign
- Replies: 1
- Views: 1093
Re: How to delete Ad campaign
Removal of an ad campaign is not currently supported.
The Ad Campaigns Manager is deprecated and no longer supported. Access to the Ad Campaigns Manager is still provided so that you can access your prior statistics, and there are currently no plans to remove the Ad Campaigns Manager.
The Ad Campaigns Manager is deprecated and no longer supported. Access to the Ad Campaigns Manager is still provided so that you can access your prior statistics, and there are currently no plans to remove the Ad Campaigns Manager.
- Wed Sep 16, 2020 8:18 pm
- Forum: Help / How to use AllProWebTools
- Topic: What constitutes an "invalid" email
- Replies: 6
- Views: 2773
Re: What constitutes an "invalid" email
You can learn more about Invalid Email Addresses in this blog post: https://www.allprowebtools.com/Invalid- ... -are-they/
- Thu Aug 13, 2020 8:52 pm
- Forum: Report a Bug
- Topic: Cannot edit blog on Mac air
- Replies: 1
- Views: 1287
Re: Cannot edit blog on Mac air
Please make use of the Screenshare Support option so that we may see your screen to assist you with this. Here is a video that shows how to start a Support Screenshare:
- Wed Aug 05, 2020 10:15 pm
- Forum: Report a Bug
- Topic: Console keeps signing out
- Replies: 19
- Views: 4783
Re: Console keeps signing out
Thanks for the detailed description - it helps a lot!
When you came back from lunch and after you logged in, did you have refresh.php running in a separate tab?
When you are actually logged in, do you see the lock icon?
The answers to these questions will help a great deal.
When you came back from lunch and after you logged in, did you have refresh.php running in a separate tab?
When you are actually logged in, do you see the lock icon?
The answers to these questions will help a great deal.
- Tue Aug 04, 2020 8:34 pm
- Forum: Report a Bug
- Topic: Console keeps signing out
- Replies: 19
- Views: 4783
Re: Console keeps signing out
I have just spent the past hour logged into your account. I have clicked all over and spent the majority of the time loading report pages such as the monthly report, the ad campaign manager, and the marketing emails. I clicked several items in these areas and also went to the webpage editor, user se...