AllProWebTools.com

Thank you for your help.

I am looking at my Reputation Report, and it appears that each and every day someone is sending out 2 or 3 emails. I am not sending out emails everyday, so how can the report show that emails are being sent out if I am not the one sending them out? See attachment.

Hello,

I would like to be able to move the Search Icon button at the top of the page and move it farther to the right-hand side so that the tab "Contact" can clearly be seen at the top of the page. The blue round Search button/icon is blocking the word "Contact." See screenshot.

Thank you.

I have watched the YouTube video regarding how to upload a CSV file. I want to upload an Xcel Spreadsheet into my Contacts, but I want the names to go under the "Newsletter" tag for all the contacts in this file. How do I specifically upload this file so that the names in the spreadsheet are uploade...

I am looking for another solution to this issue. Can someone assist me with this? I spoke with Chopper Wawatta on a Zoom Support call regarding this and one solution he had was to change the page layout to 1 column. This eliminated the entire bottom section of the page contacting the "Contact Me" se...

I do not have any more time remaining for a screenshare. I will have to wait until the first of April. Thank you.

Can someone look into this for me? Thank you.

I have gone to the System Contact Page. That is where the Equal Opportunity Logo is missing. There is no code whatsoever regarding the Equal Housing Opportunity logo or code. I can't even see where to eliminate the words. If I can eliminate this entirely from the System Contact Page, that is what I ...

Hello, We have a member who cannot access her account. Her Contact number is 5512. She has a free, paid membership, and she is showing as being Active as a Member, and her membership is showing Active. She has only signed in using the current email address we have on file for her, and she has never ...

It looks like someone fixed the problem. Thank you.

As of this week, I am now not able to look at our Reputation Report, as the message says we now have to set up an APWT SMTP. We always have been able to send out emails and access the Reputation Report up until this week. Why has this changed all of a sudden? Here is the message we receive: "Whoops!...

Thank you for the information. Very helpful. I turned off the notification tab.

Good information; however, I find it ironic that the 2 administrators had bounced emails, which hasn't happened before; I feel like the administrators are being targeted.

Is there a way to integrate Mailchimp into AllPro?

If we use Mailchimp or another platform outside of AllPro, how does this affect our sending reputation or our sending reports for emails?

Thank you.

Does AllPro offer an add-on or better newsletter templates? Or for an additional fee, does AllPro offer additional templates to configure a newsletter?

Does AllPro have a plugin for this?

Hello, All of a sudden, today we started to receive notifications from people who have signed up for our Builder Breakfast. Why are we receiving these notifications all of a sudden? We did not add any new web tools to receive these types of notifications. See attached. Do you have any explanation fo...

Today, March 11th, I sent out an email to 172 email addresses. I looked on the reports, and it showed there were 2 bounces. These 2 bounces said they were from my email address and the other administrator's address. See attachments. Why is my email address suddenly out of the blue coming up as a bou...

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The image is uploaded into our Images and files. Attached is the file. When I go to the "Contact" page, I don't even see anything on that page in order for me to make changes myself. That's why I have not added the logo. Thank you.

So, you are saying we cannot add additional tabs to the top of our page without having to go back to the original person who designed our website? I am looking at the "Themes" video now to see what we can do on our end.

Hello, no one has gotten back to me on this request. I want to add additional tabs on the top of the page as well as change the name of the tab in the above conversation to a longer name, and the system won't allow me to do that. The tabs end up "ghosting" and they don't up. Any help with this would...

Apologies, but can someone tell me what to do step by step with this. I don't want to delete or insert anything in the code. Thank you.

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I only saw one spam complaint from the contact I gave you. I saw no other spam complaints. Why didn't I see any other spam complaints other than the one I mentioned? I am trying to send out our General Meeting email to our Members only, which is probably less than 150 emails. I set this up to go out...

I'm not familiar with this code, so I need instructions and help how to do this. I am out of Support Time so have to get instruction via this forum. Thank you.

Hello, We received a spam complaint. I called and spoke to the individual (Michael Surges, Contact #3892), and he said he did not file a spam complaint, and he did not opt out of receiving our emails. He doesn't know how this happened. He wants us to reinstate him to receive emails, and he wants the...

Hello,

We are missing a logo from the bottom right-hand corner of the "Contact Us" at the bottom of each page. See screenshot. Where do I find the "Contact Us" section to fix this?

Thank you.

This is for Natasha in Thailand: Regarding inserting a link within a PDF, I did try this, and it did not work. The same contact link appeared in each and every PDF invoice, so I had to eliminate the link from each PDF invoice.

I got on a Zoom Support call with Natasha, and she helped me work through this and figure it out. Thank you!

I have reviewed the video. The invoice templates I have looked at. The template we are currently using looks like the template entitled, "Original." When I send this as a PDF, there is no link within the invoice for the people to click on it and pay. The only way they can pay using a credit card is ...

I followed all the steps indicated. However, when I click on "Default Template," I only see a bunch of code, and I don't see a picture or photo at the bottom. See screenshot attached. Thank you for any additional help you can provide.

Hello,

I am missing a logo at the bottom right-hand side of our "Benefits" page. Can you tell me how to fix this and where to go to do this? See attached screenshot.

Thank you.

I send out invoices in a PDF format. I want to be able to insert a link within the PDF in case someone wants to pay their invoice online via credit card. I tried one link, and it requires a login. So I need to find out what link will work within each document so that someone can click on the link an...

Hello, I cannot find the area of the website in order to correct or place a photo under the section at the very bottom left-hand corner of the home page of our website. There is a photo missing, so I am trying to figure out where I go in order to correct this and put a photo/logo in there. See attac...

I believe it has to do with coding. The first screenshot (actually it appears on the very bottom of the screen shots--#336) shows what the tabs currently look like across the top of the page. The letters are in all white in the gray box. The remaining screenshots show what happens when I change the ...

Hello, I went to change the name of one particular tab. The tab is Sign In at the top of the page. I was trying to change this to read, "Member Login." When I changed the heading, all the tabs dropped down like they were "ghosting." The tabs were not showing up in white and not showing up on the sam...

Thank you. Everything is working.

Chopper, please see the screen shot attached. I don't know how to fix this. It is not fixed, and I need to use this right away. Thank you.

It does not work. This is the error message I receive:

"You do not have access to view this screen, ask Susan Sechrist to add this WebTool to your account. {DMK219}351[813]*0* "

Please fix this on my end.

It does not work. This is the error message I receive:

"You do not have access to view this screen, ask Susan Sechrist to add this WebTool to your account. {DMK219}351[813]*0* "

Please fix this on my end.

The arrow at the the top right corner of schedule email feature doesn't work properly. The page won't load.

Thank you. Chopper assisted me with this issue this morning. We figured it out. It had to do with a membership that had not been renewed. When a membership is Inactive that person is not able to sign in to the "Members-Only" page. Thank you for your help.

Hello, Elliott helped me with an issue last month regarding our "Members-Only" page tabs not showing up. He had fixed the problem at that time. Tonight I signed in as a Member and saw that the tabs are not appearing on the Members-Only page when I log in as a Member. The tabs that should be showing ...

Hello, I would like to move two sections on the home page and switch places on the home page. Since this has to do with code and where to make the changes, I need assistance doing this. I have attached screenshots. The videos and information in the gray section (the entire gray section needs to be m...

This should be resolved now.

Also, it seems the "Forgot Password" email is not being sent out in a timely manner to people when they request this. How soon after the request is made that the email is sent? It seems like there is a delay. Please advise. Thank you.

When this person became a new member, her email address was priscilla.[email protected].com. Then she had us change her email to: priscilla.[email protected].com. This was not a good email address, so we changed it to the current email address of: priscilla.[email protected].com ...

I have a contact who is trying to log in to her account. The error message she receives is "Account Not Found."
This seems to be happening all too frequently with our members. Why is this happening.
The contact number is 5457.
Screenshot is attached.

Contact ID #4314. Let me know what else you need. Thank you.

We have a member who is trying to access the "members only" private website page. She has logged in and she does not see the "private tabs". She is not receiving any error messages when she logs in. I have sent her a "Reset Password" but she is not receiving any notification how to reset her passwor...

This worked! The problem has been resolved for now.

Thank you!