Search found 174 matches

by Stephanieo2940
Wed Feb 21, 2024 10:40 pm
Forum: Report a Bug
Topic: Multiple errors when adding videos to APWT website
Replies: 0
Views: 74

Multiple errors when adding videos to APWT website

Hello, I was recently trying to add several videos to a web page, and encountered multiple errors. I recorded a video of my efforts and the errors I encountered (trimmed for length). You can watch it here: https://www.youtube.com/watch?v=SjL79oU3yqU Thanks in advance for your help. I've mentioned so...
by Stephanieo2940
Mon Jan 29, 2024 1:33 pm
Forum: Help / How to use AllProWebTools
Topic: Any action needed to meet Google & Yahoo's authentication requirements?
Replies: 2
Views: 857

Re: Any action needed to meet Google & Yahoo's authentication requirements?

Thanks for confirming, Dave. That's a relief; I looked at those instructions and thought, "Great, the tech people are speaking in tongues again."
by Stephanieo2940
Fri Jan 26, 2024 6:47 pm
Forum: Help / How to use AllProWebTools
Topic: Any action needed to meet Google & Yahoo's authentication requirements?
Replies: 2
Views: 857

Any action needed to meet Google & Yahoo's authentication requirements?

Hello, I recently became aware of the email authentication requirements & recommendations Google and Yahoo are putting out. I've found instructions for people using other mailing systems, but am having trouble finding one for people like me who send directly from APWT. Google provided instructions i...
by Stephanieo2940
Fri Jan 12, 2024 4:34 pm
Forum: Report a Bug
Topic: I can't add a contact's Facebook link to their contact record
Replies: 4
Views: 1491

Re: I can't add a contact's Facebook link to their contact record

Here you go.
APWT's Facebook URL field failing at its only job.png
APWT's Facebook URL field failing at its only job.png (188.9 KiB) Viewed 1260 times
by Stephanieo2940
Thu Jan 11, 2024 4:51 pm
Forum: Report a Bug
Topic: I can't add a contact's Facebook link to their contact record
Replies: 4
Views: 1491

Re: I can't add a contact's Facebook link to their contact record

Thanks. I was able to add her FB link that way, but it would still be nice if the actual Facebook field got fixed. I mean, it has ONE job, and it's currently designed to fail at that job, haha.
by Stephanieo2940
Wed Jan 10, 2024 5:41 pm
Forum: Report a Bug
Topic: I can't add a contact's Facebook link to their contact record
Replies: 4
Views: 1491

I can't add a contact's Facebook link to their contact record

Hello, I'm trying to manually add a contact to my APWT, and it won't let me add their Facebook link. When I try, I get the following error message: "Whoops! Input should contain alphabetic letters, numbers, and the characters <strong>!@#$%^&*()_-+{}:<>?./~,'</strong> only. [JAB21-900]" As you can se...
by Stephanieo2940
Thu Jan 04, 2024 11:07 pm
Forum: Help / How to use AllProWebTools
Topic: No option to edit provider client's site
Replies: 2
Views: 927

No option to edit provider client's site

Hello, One of my provider clients has decided to move on from APWT. But when I went to deactivate his account and website, I found I no longer have the option to do so. I clicked on Provider -> My AllProWebTools clients, and got this page: AllProWebTools new provider client page.png This looks more ...
by Stephanieo2940
Tue Oct 31, 2023 2:10 pm
Forum: Report a Bug
Topic: My signup form gives some people an error message
Replies: 2
Views: 475

Re: My signup form gives some people an error message

OK. Hopefully no more people will get this error.
by Stephanieo2940
Mon Oct 30, 2023 1:40 pm
Forum: Report a Bug
Topic: Recurring "Deceptive site ahead" error in my email
Replies: 2
Views: 483

Re: Recurring "Deceptive site ahead" error in my email

Thanks. I'll try that solution when I find the time. (I kept meaning to reply after I tried it, but it's been a hectic month, so it kept getting pushed back. >_<)
by Stephanieo2940
Mon Oct 30, 2023 1:28 pm
Forum: Report a Bug
Topic: My signup form gives some people an error message
Replies: 2
Views: 475

My signup form gives some people an error message

Hello, I was just informed that one of my signup forms, which I'd successfully tested via my own @coachclientconnection.com and gmail emails, gave one of my potential attendees an error message. See the image below. I've asked him to tell me what browser and email domain he was using, and am awaitin...
by Stephanieo2940
Wed Oct 04, 2023 4:07 pm
Forum: Report a Bug
Topic: Recurring "Deceptive site ahead" error in my email
Replies: 2
Views: 483

Recurring "Deceptive site ahead" error in my email

Several times in the last few weeks, I've gotten the following error while using my RoundCube email: Deceptive Site Ahead error.png I'm using Chrome, and this error has persisted across at least one update. Here's the text of the error, in case that helps: ------------------- Deceptive site ahead At...
by Stephanieo2940
Fri Sep 22, 2023 12:59 pm
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Re: Puctuation is corrupted throughout my APWT system.

Thank you so much, Dave. I just looked through some of my site pages and blog posts, and so far, it looks like the problem is resolved. I'll let you know if I find any more glitches.
by Stephanieo2940
Tue Sep 19, 2023 11:53 am
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Re: Puctuation is corrupted throughout my APWT system.

Hi, Dave, I'm currently using Chrome and Windows 10. I just updated to the latest version of Chrome earlier today. Here are some examples of the box glitches, with the page links so you can see where they are: 1. https://www.coachclientconnection.com/How-to-Concentrate-on-Your-Task-when-Your-Brain-W...
by Stephanieo2940
Mon Sep 18, 2023 4:21 pm
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Re: Puctuation is corrupted throughout my APWT system.

How is the work on debugging the punctuation system coming? I just checked, and I'm still getting those unwanted box symbols in seemingly random places (see these blog posts for examples): https://www.coachclientconnection.com/How-to-Concentrate-on-Your-Task-when-Your-Brain-Wants-to-Focus-on-Other-T...
by Stephanieo2940
Tue Sep 12, 2023 2:45 pm
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Re: Puctuation is corrupted throughout my APWT system.

Thanks, Dave. I could've sworn I replaced those emojis with dashes after discovering the error; it's a page I've been marketing heavily, so I didn't want to let it stay glitched. Am I remembering wrong, or did my edits get reversed? I'm not 100% sure which emojis I used. I think they might have been...
by Stephanieo2940
Tue Sep 12, 2023 1:03 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up an affiliate portal
Replies: 2
Views: 270

Re: Setting up an affiliate portal

Oh. Thanks for letting me know. Do you know off the top of your head if there are any affiliate systems that integrate well with APWT? You might want to make a note beside the Referral Marketing webtool to show that it's no longer being supported, so people don't mistake it for a functional feature ...
by Stephanieo2940
Mon Sep 11, 2023 1:49 pm
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Re: Puctuation is corrupted throughout my APWT system.

The items in the paragraphs you listed were emojis from this page: https://www.linkedin.com/pulse/add-emoji-your-linkedin-profile-simple-copy-paste-brynne-tillman/ It looks like there's been some improvement in the website pages, but I still have  symbols where there shouldn't be any. For example, ...
by Stephanieo2940
Mon Sep 11, 2023 1:32 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up an affiliate portal
Replies: 2
Views: 270

Setting up an affiliate portal

Hello, I want to get my affiliate/referral marketing system set up, but I need some clarification regarding the steps, and the only video I've found so far is several years old, so I don't know if it's still up to date. So I have a few questions: 1. Is this video still accurate? https://www.youtube....
by Stephanieo2940
Mon Sep 11, 2023 12:18 pm
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Re: Puctuation is corrupted throughout my APWT system.

You're welcome. And thank you for attempting to address this. I looked at some of my emails, and they seem to be fine now, but my website is still corrupted. Here are a few examples of pages where the error persists: https://www.coachclientconnection.com/Make-More-Sales-Ebook/ (See the testimonial u...
by Stephanieo2940
Fri Sep 08, 2023 4:05 pm
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Puctuation is corrupted throughout my APWT system.

One of your recent updates seems to have gone horribly awry; in both an email AND my website, I've found apostrophes replaced by "’"s. I also just discovered that images of Xs and checkmarks on one of my pages have been replaced by symbols; see the attached image. Hopefully this can be fixed soon;...
by Stephanieo2940
Wed Jul 19, 2023 4:09 pm
Forum: Report a Bug
Topic: I can't expand the website builder's work area
Replies: 2
Views: 668

Re: I can't expand the website builder's work area

Thanks. That does help, though it would be nice if the "expand" function functioned, haha.
by Stephanieo2940
Tue Jul 18, 2023 4:51 pm
Forum: Report a Bug
Topic: I can't expand the website builder's work area
Replies: 2
Views: 668

I can't expand the website builder's work area

You know that spot in the lower-right corner of the text/work area you'd normally click and drag to make the area you write in bigger? The one in APWT's website builder isn't working; see the image below. The red text pertains to the technical problem; the rest is just part of the web page. Thanks i...
by Stephanieo2940
Fri Jul 07, 2023 3:08 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

Re: My test purchase went wrong in so many ways. :(

Thanks! I'll see what I can do with this, and let you know if I have any more questions.
by Stephanieo2940
Fri Jul 07, 2023 2:56 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up Google Analytics 4 in APWT
Replies: 2
Views: 505

Re: Setting up Google Analytics 4 in APWT

Thanks! I suspected that was the case, but I figured I'd better make sure my info was up to date before messing around with my site's code.
by Stephanieo2940
Fri Jul 07, 2023 2:50 pm
Forum: Report a Bug
Topic: The coupon creator keeps resetting my changes
Replies: 1
Views: 397

Re: The coupon creator keeps resetting my changes

UPDATE: I just looked at my existing coupons, and it looks like a coupon was created to my specifications, despite the coupon creation page not reflecting that. You might want to adjust your coupon creation page so it doesn't appear to delete changes, to prevent it from causing time-wasting confusio...
by Stephanieo2940
Fri Jul 07, 2023 2:35 pm
Forum: Report a Bug
Topic: The coupon creator keeps resetting my changes
Replies: 1
Views: 397

The coupon creator keeps resetting my changes

I'm trying to set up a coupon code for one of my products, but it doesn't want to let me choose the quantity limit. Also, saving the coupon keeps causing boxes I'd checked to become unchecked, and changing a "yes" to a "no." See the screenshot below. APWT coupon quantity reset error.png I want each ...
by Stephanieo2940
Thu Jun 29, 2023 5:48 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

Re: My test purchase went wrong in so many ways. :(

I just tried it in Firefox, and everything worked correctly. Thanks for all your help, Dave. It occurs to me, there is one more thing I'd wanted to bring up: The "Cart" and "Login" links are now in my site navigation bar all the time, not just during the purchase process. I'm glad the links are now ...
by Stephanieo2940
Thu Jun 29, 2023 5:16 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up Google Analytics 4 in APWT
Replies: 2
Views: 505

Setting up Google Analytics 4 in APWT

Hello, I'm trying to set up Google Analytics 4 in my APWT site, and here are the instructions it gave me: "Below is the Google tag for this account. Copy and paste it in the code of every page of your website, immediately after the <head> element. Don’t add more than one Google tag to each page." Th...
by Stephanieo2940
Thu Jun 22, 2023 3:17 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

Re: My test purchase went wrong in so many ways. :(

Thanks for running those tests. I just reattempted the purchase, and am once again stuck on the infinite loading screen.

I've attached 10 screenshots. For some reason, only numbers 6-10 offer the option to place them inline.
by Stephanieo2940
Fri Jun 16, 2023 5:22 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

Re: My test purchase went wrong in so many ways. :(

Thanks for the clarification about the threshold, Dave. I've noticed a few purchases from testCRM@mailinator.com and choppersCRM@mailinator.com; were those your team running tests? The money from those "purchases" didn't land in my PayPal account, so I'm guessing so, but I'd rather be sure. Regardin...
by Stephanieo2940
Wed Jun 14, 2023 12:40 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

Re: My test purchase went wrong in so many ways. :(

I just got notified of a test purchase from an email starting with "choppersCRM". Was that a test purchase by Chopper? Also, every time someone purchases the product, I get an email saying "Inventory Threshold Reached On www.coachclientconnection.com/" The latest email said: "The inventory threshold...
by Stephanieo2940
Tue Jun 13, 2023 6:23 pm
Forum: Help / How to use AllProWebTools
Topic: How do I change the currency in my shop?
Replies: 4
Views: 887

Re: How do I change the currency in my shop?

Hi, Dave, Sorry for getting to this so late; I've had a lot to juggle lately. That first link (https://www.paypal.com/us/brc/article/how-to-accept-foreign-currency-with-your-business-account) doesn't actually lead to an article. It just leads to the business resource center in general. After doing s...
by Stephanieo2940
Tue Jun 13, 2023 5:08 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

Re: My test purchase went wrong in so many ways. :(

Thanks for the information, and for doing a test purchase, Dave. At what point in the purchase process were you offered the currency option? I'm in the middle of attempting another test purchase, and I'm getting no such option. It sounds like you weren't directed to my thank-you page. Were you? In m...
by Stephanieo2940
Thu Jun 08, 2023 4:41 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

Re: My test purchase went wrong in so many ways. :(

I reattempted the test purchase, this time via a credit card. After entering the credit card information, I am now stuck on the loading screen, and have been for several minutes. Not sure if this problem is on PayPal's end or AllProWebTools's; do you have any thoughts on that? I was purchasing as a ...
by Stephanieo2940
Tue Jun 06, 2023 4:09 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

Re: My test purchase went wrong in so many ways. :(

That makes sense. Thanks, Chopper. I guess I'll have to put a note in the "thank you" page to say that they should receive an email with their access info, and to encourage them to contact me if they don't get the email. I'll retest the purchase this week, and let you know if I run into any further ...
by Stephanieo2940
Fri Jun 02, 2023 2:33 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

Re: My test purchase went wrong in so many ways. :(

Thanks, Chopper. I'm currently only integrated with PayPal, but I could've sworn it presented an option to go straight to processing a credit card before, whereas now it starts by ONLY showing the "Pay with PayPal" option. Maybe I'm remembering wrong; I didn't think to screenshot that part of the pr...
by Stephanieo2940
Wed May 31, 2023 3:51 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

Re: My test purchase went wrong in so many ways. :(

Hi, Dave, Thanks for the information, and for resolving so many of these problems so quickly. I'm in the process of reattempting the test purchase, and the address is displaying correctly. I still have no way of deleting my erroneous addresses, though; for some reason I have two addresses that each ...
by Stephanieo2940
Mon May 29, 2023 5:47 pm
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3245

My test purchase went wrong in so many ways. :(

Hello, I just attempted a test purchase of one of my products (https://www.coachclientconnection.com/Thirty-Minute-Touch-Up/), and… pretty much everything went wrong. :( 1. Upon logging in, I was confronted with a page detailing my order history, and I had to scroll past that to continue the purchas...
by Stephanieo2940
Thu May 18, 2023 1:30 pm
Forum: Help / How to use AllProWebTools
Topic: How do I change the currency in my shop?
Replies: 4
Views: 887

Re: How do I change the currency in my shop?

Someone purchased my 1 Month Program Builder book on this page: https://www.coachclientconnection.com/1-Month-Program-Builder-Book/ Here's the product link: https://www.coachclientconnection.com/1-Month-Program-Builder-Book-b1011/ I thought the currency was set to USD, but when I checked PayPal, I'd...
by Stephanieo2940
Wed May 17, 2023 5:41 pm
Forum: Help / How to use AllProWebTools
Topic: How do I change the currency in my shop?
Replies: 4
Views: 887

How do I change the currency in my shop?

I live in Canada, but most of my clients and expenses are in the USA, so I want to set my currency to USD. I'm having trouble figuring out where in the interface to do that; what are the steps for changing my shop's currency?

Thanks in advance.
by Stephanieo2940
Tue May 16, 2023 1:29 pm
Forum: Report a Bug
Topic: My videos are multiplying like rabbits
Replies: 2
Views: 871

Re: My videos are multiplying like rabbits

You're welcome, Dave. It happens at random intervals; sometimes I can edit the page without issue, and sometimes the videos suddenly start multiplying. It generally happens when I'm editing the text far above the video. Far enough that the video isn't onscreen. I'm usually formatting the text (e.g. ...
by Stephanieo2940
Mon May 15, 2023 9:24 pm
Forum: Report a Bug
Topic: My videos are multiplying like rabbits
Replies: 2
Views: 871

My videos are multiplying like rabbits

When I'm editing a page that has a YouTube video, sometimes the video starts self-replicating, even if I was only editing the text and didn't touch the video. Here's a screenshot of the latest incident: Attack of the multiplying videos in APWT.png This happened in the previous version as well, so it...
by Stephanieo2940
Fri May 05, 2023 4:35 pm
Forum: Help / How to use AllProWebTools
Topic: Does marking a notification complete send an email to the client?
Replies: 2
Views: 882

Re: Does marking a notification complete send an email to the client?

Hi, Dave, Sorry for the late reply; it was a full week. Here are some images to show what I mean by "notifications." How I got to APWT's notifications page.png The APWT notifications I clicked, not expecting it to send emails.png They look a lot like notifications in social media, which one can mark...
by Stephanieo2940
Mon May 01, 2023 6:27 pm
Forum: Help / How to use AllProWebTools
Topic: Does marking a notification complete send an email to the client?
Replies: 2
Views: 882

Does marking a notification complete send an email to the client?

I just marked some of my notifications complete, and wound up getting a couple emails saying my order has shipped. That being the case, I have a few questions: 1. Does the system automatically send out emails to the clients when I mark a notification complete, as seems to be the case? 2. If the answ...
by Stephanieo2940
Thu Mar 23, 2023 1:47 pm
Forum: Report a Bug
Topic: Roundcube + ZenDesk = no previous replies shown
Replies: 4
Views: 1413

Re: Roundcube + ZenDesk = no previous replies shown

Thanks, Dave. I just ran the test you described, and could only see their latest reply, so it looks like they dropped the thread despite their insistence that they didn't.
by Stephanieo2940
Thu Mar 23, 2023 1:41 pm
Forum: Suggestions / Feature Requests
Topic: Please make it easier to purchase as a guest
Replies: 9
Views: 3461

Re: Please make it easier to purchase as a guest

Thank you so much for addressing this problem so quickly. Hopefully that will save my future clients some frustration, and prevent me from losing sales.

I really appreciate how responsive your team is!

Quick grammatical note: that error message should probably have a colon after the word "this". ;)
by Stephanieo2940
Tue Mar 21, 2023 5:28 pm
Forum: Report a Bug
Topic: Roundcube + ZenDesk = no previous replies shown
Replies: 4
Views: 1413

Re: Roundcube + ZenDesk = no previous replies shown

Thanks, Dave. Using "thread" view groups the separate replies together into a single drop-down menu, which helps a little, but it doesn't solve the problem where the previous replies don't show up beneath the latest message in each individual email. To make sure I'm clear, this problem ONLY happens ...
by Stephanieo2940
Tue Mar 21, 2023 1:14 pm
Forum: Suggestions / Feature Requests
Topic: Please make it easier to purchase as a guest
Replies: 9
Views: 3461

Re: Please make it easier to purchase as a guest

I'm updating this to follow up on one of the concerns I raised earlier in the thread: ANOTHER client just emailed me to say she couldn't complete her purchase in my AllPro-hosted site because it wouldn't accept her phone number. She says "it keeps telling me to add in my phone number again." PLEASE ...
by Stephanieo2940
Thu Mar 16, 2023 7:37 pm
Forum: Report a Bug
Topic: Roundcube + ZenDesk = no previous replies shown
Replies: 4
Views: 1413

Roundcube + ZenDesk = no previous replies shown

When I use my RoundCube email to correspond with SkillShare, which uses ZenDesk, the previous replies don't get included in the email thread, even if both of us have the "show quote/previous messages" feature enabled in our message settings. As a result, whenever they reply to me, all I see is their...