Search found 1220 matches

by Dave
Thu Feb 22, 2024 9:07 am
Forum: Help / How to use AllProWebTools
Topic: Customer Editing Quote
Replies: 3
Views: 92

Re: Customer Editing Quote

Yes, order# 4673 was another situation where the customer clicked the button "Make Changes". Your normal pricing for Rush order fee is listed as $25, however the custom quote was marked up to $40. order4673.png When the customer went to make changes to the quote, they were presented with your normal...
by Dave
Wed Feb 07, 2024 4:04 am
Forum: Help / How to use AllProWebTools
Topic: Customer Editing Quote
Replies: 3
Views: 92

Re: Customer Editing Quote

The feature you requested was added in version 5.74. When your customer receives an email with a link to view and pay the quote, they will see this screen: quote.png They have the option to "pay now" at the bottom, or they can click the button to "make changes". When they click to "make changes" the...
by Dave
Tue Feb 06, 2024 7:44 am
Forum: Help / How to use AllProWebTools
Topic: Email List
Replies: 5
Views: 2072

Re: Email List

In an effort to assist you further in troubleshooting this issue, we are asking you to create a single tag that will contain all contacts that you want to send to. Once you have created this tag, we will be able to look closer at the contacts.
by Dave
Fri Feb 02, 2024 5:28 am
Forum: Help / How to use AllProWebTools
Topic: Email List
Replies: 5
Views: 2072

Re: Email List

It appears that you are sending the same email to multiple tags. These tags may contain duplicate records between each other. The system will not send the same campaign to the same email more than once. robert-white-multi-tags.png In order to simplify and more easily track the number of emails to be...
by Dave
Thu Feb 01, 2024 12:17 am
Forum: Help / How to use AllProWebTools
Topic: Email List
Replies: 5
Views: 2072

Re: Email List

Hello - we are happy to help you!

Please provide more information including screenshots so we may assist you with this. This link will explain how to add attachments to your post:
by Dave
Wed Jan 31, 2024 8:11 am
Forum: Help / How to use AllProWebTools
Topic: Please Remove this domain
Replies: 1
Views: 962

Re: Please Remove this domain

All emails @cleaverbrooks.com have now been unsubscribed.
by Dave
Fri Jan 26, 2024 11:33 pm
Forum: Help / How to use AllProWebTools
Topic: Any action needed to meet Google & Yahoo's authentication requirements?
Replies: 2
Views: 834

Re: Any action needed to meet Google & Yahoo's authentication requirements?

Hi Stephanie! AllProWebTools handles all of the proper technical authentication requirements. I have verified that your account is currently valid with SPF, DMARC, and DKIM. As you stated, it is up to you to follow the recommended guidelines for sending emails, and managing spam complaints and bounc...
by Dave
Thu Jan 11, 2024 10:58 pm
Forum: Report a Bug
Topic: I can't add a contact's Facebook link to their contact record
Replies: 4
Views: 1469

Re: I can't add a contact's Facebook link to their contact record

Can you provide a screenshot so I can understand what you are referencing?
by Dave
Thu Jan 11, 2024 12:59 am
Forum: Report a Bug
Topic: I can't add a contact's Facebook link to their contact record
Replies: 4
Views: 1469

Re: I can't add a contact's Facebook link to their contact record

Here is the recommended method for adding a Facebook link:
fblink.png
fblink.png (16.76 KiB) Viewed 1444 times
Hope that helps!
by Dave
Wed Dec 20, 2023 9:54 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up spf to ensure deliverabilty
Replies: 5
Views: 2625

Re: Setting up spf to ensure deliverabilty

Hi Trannum, I do not understand the problem that you are experiencing in regards to AllProWebTools. I am not qualified to advise you on settings regarding Google - you must refer to Google's support team and documentation for advice regarding Google. From what I can see, everything in AllProWebTool...
by Dave
Wed Dec 20, 2023 1:22 am
Forum: Help / How to use AllProWebTools
Topic: Account not sending emails for www.extraordinarypeople.com/
Replies: 1
Views: 737

Re: Account not sending emails for www.extraordinarypeople.com/

If you have chosen option 1 from this page: https://www.allprowebtools.com/email-reputation-review/ You will be taken through a free training course to help you improve your processes in relation to email marketing in order to preserve your online reputation and your email deliverabilty. As you go t...
by Dave
Sat Dec 16, 2023 9:38 pm
Forum: Help / How to use AllProWebTools
Topic: Upcoming Gmail and Yahoo sender limitations
Replies: 4
Views: 750

Re: Upcoming Gmail and Yahoo sender limitations

Your questions regarding this issue can only be addressed by your SMTP provider. You have stated that Mailgun is your SMTP provider.
by Dave
Thu Dec 14, 2023 9:19 pm
Forum: Help / How to use AllProWebTools
Topic: Upcoming Gmail and Yahoo sender limitations
Replies: 4
Views: 750

Re: Upcoming Gmail and Yahoo sender limitations

AllProWebTools will not limit your ability to send, but Mailgun might limit you. We recommend contacting Mailgun with your question.
by Dave
Thu Dec 14, 2023 9:17 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up spf to ensure deliverabilty
Replies: 5
Views: 2625

Re: Setting up spf to ensure deliverabilty

Please run your tests again.
by Dave
Thu Dec 14, 2023 12:00 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up spf to ensure deliverabilty
Replies: 5
Views: 2625

Re: Setting up spf to ensure deliverabilty

Your suggested SPF record looks correct. You can update your DNS record with the new SPF and then you can test it with a tester such as: https://easydmarc.com/tools/spf-lookup https://mxtoolbox.com/spf.aspx or this one. Which is fully comprehensive for email deliverability checks: https://www.mail-t...
by Dave
Wed Dec 06, 2023 9:17 am
Forum: Help / How to use AllProWebTools
Topic: Not able to Export blog Posts
Replies: 5
Views: 989

Re: Not able to Export blog Posts

I was able to download the blog without an errors. If you are still having trouble with this, I have posted the file here: https://www.scottcoxconsulting.com/content/uploads/reports/blog-content-export-2023-12-06.xml You can right click on the link above and choose "Save link as..." to download it t...
by Dave
Wed Dec 06, 2023 8:44 am
Forum: Help / How to use AllProWebTools
Topic: Forward Emails
Replies: 7
Views: 1117

Re: Forward Emails

Your AllProWebTools account is already setup correctly for sending emails as explained here: https://www.allprowebtools.com/AllProWebTools-SMTP-Service/ You can see that AllProWebTools will allow you to send emails from any email address (even if it does not exist) as long as it is at your domain: s...
by Dave
Wed Dec 06, 2023 1:00 am
Forum: Help / How to use AllProWebTools
Topic: Forward Emails
Replies: 7
Views: 1117

Re: Forward Emails

You must choose only one company for email services. Please follow the instructions provided earlier: You should contact Google and insert the correct MX records into your DNS. You can learn how to manage DNS here: https://www.allprowebtools.com/The-DNS-Manager/ Google will also have instructions on...
by Dave
Tue Dec 05, 2023 10:46 am
Forum: Help / How to use AllProWebTools
Topic: Forward Emails
Replies: 7
Views: 1117

Re: Forward Emails

You should contact Google and insert the correct MX records into your DNS.

You can learn how to manage DNS here: https://www.allprowebtools.com/The-DNS-Manager/

Google will also have instructions on how to create and forward email addresses.
by Dave
Sat Dec 02, 2023 11:22 pm
Forum: Help / How to use AllProWebTools
Topic: Logo upload size issue for invoices
Replies: 1
Views: 943

Re: Logo upload size issue for invoices

When uploading your logo for invoices, you are given control over the position of the logo across the entire top of the invoice. As shown here, the image size is the entire top of the invoice, but the logo is placed in the upper left side of the image: Screenshot from 2023-12-03 00-04-06.png To acco...
by Dave
Wed Nov 29, 2023 9:38 am
Forum: Help / How to use AllProWebTools
Topic: Leadbox Sending Error 2
Replies: 3
Views: 1515

Re: Leadbox Sending Error 2

There are several console errors on the page. Please correct these errors.
Screenshot from 2023-11-29 10-37-52.png
Screenshot from 2023-11-29 10-37-52.png (28.16 KiB) Viewed 1511 times
by Dave
Tue Nov 28, 2023 7:31 am
Forum: Help / How to use AllProWebTools
Topic: Issue while Going Live including domain purchase
Replies: 3
Views: 888

Re: Issue while Going Live including domain purchase

Please verify that you want to purchase: stxconsulting.co or stxconsulting.com. When you reply, we will purchase for you and process your go live immediately.
by Dave
Mon Nov 27, 2023 9:23 am
Forum: Help / How to use AllProWebTools
Topic: 1on1 verifier not working
Replies: 8
Views: 3009

Re: 1on1 verifier not working

The URL in your recent screenshot indicates an older version of the verification system. Please try an "incognito" or "private browsing" tab - this will ensure that all cookies have been cleared and that you have recently reloaded the page to have the most up to date version. Also, please provide th...
by Dave
Mon Nov 27, 2023 7:54 am
Forum: Help / How to use AllProWebTools
Topic: 1on1 verifier not working
Replies: 8
Views: 3009

Re: 1on1 verifier not working

The IP of your VPN (93.185.162.24) has been used more than 37 times this year for malicious behavior. This is common with ips that are shared among users of VPN services. You can see the report for this ip address here: https://cleantalk.org/blacklists/93.185.162.24 The IP 93.185.162.24 has now been...
by Dave
Sun Nov 26, 2023 7:07 am
Forum: Help / How to use AllProWebTools
Topic: 1on1 verifier not working
Replies: 8
Views: 3009

Re: 1on1 verifier not working

The screenshot that you provided does not show the URL of the page - so I have no way to test the problem. However, I was able to see the following 3 pages on your website: Screenshot from 2023-11-26 08-04-53.png Screenshot from 2023-11-26 08-05-14.png Screenshot from 2023-11-26 08-05-42.png
by Dave
Fri Nov 10, 2023 7:00 am
Forum: Help / How to use AllProWebTools
Topic: Remove extra stuff to reduce storage space.
Replies: 6
Views: 21070

Re: Remove extra stuff to reduce storage space.

In this post: viewtopic.php?f=1&t=5095
you were given instructions to download the complete 8GB of files. You can review these files that you downloaded to learn more about what has been stored since FEB 2023.
by Dave
Wed Nov 08, 2023 12:48 pm
Forum: Help / How to use AllProWebTools
Topic: Remove extra stuff to reduce storage space.
Replies: 6
Views: 21070

Re: Remove extra stuff to reduce storage space.

The 9GB Backup Credit was for Bandwidth usage it was not for storage.
by Dave
Tue Nov 07, 2023 5:52 am
Forum: Help / How to use AllProWebTools
Topic: Remove a domain
Replies: 5
Views: 762

Re: Remove a domain

The email addresses have been removed as you requested.
by Dave
Mon Nov 06, 2023 7:59 am
Forum: Help / How to use AllProWebTools
Topic: How to view file sizes?
Replies: 10
Views: 984

Re: How to view file sizes?

You can view your current email storage by choosing from the main menu: 'Settings' > 'Administrator'.

Then scroll down and find the box labeled 'Mail Storage'.
by Dave
Mon Nov 06, 2023 7:36 am
Forum: Help / How to use AllProWebTools
Topic: Remove extra stuff to reduce storage space.
Replies: 6
Views: 21070

Re: Remove extra stuff to reduce storage space.

The backup has been removed. Your storage is now 1.6GB.
by Dave
Fri Nov 03, 2023 11:52 am
Forum: Help / How to use AllProWebTools
Topic: Missing Email Messages
Replies: 1
Views: 675

Re: Missing Email Messages

AllProWebTools does not host your emails and has never hosted your emails in the past.

Your emails are hosted with Front Range Internet. You must contact https://frii.com/ for assistance with your emails.
by Dave
Thu Nov 02, 2023 11:45 am
Forum: Help / How to use AllProWebTools
Topic: Large bandwidth Jump
Replies: 2
Views: 653

Re: Large bandwidth Jump

This was the result of downloading the 9GB backup file from this thread: viewtopic.php?f=1&t=5095

The backup file has now been deleted from your account and your invoice has now been credited back for these 9GB.
by Dave
Thu Nov 02, 2023 10:24 am
Forum: Help / How to use AllProWebTools
Topic: How to view file sizes?
Replies: 10
Views: 984

Re: How to view file sizes?

FYI - Your personal email address is currently holding 2.3GB. It has not shown on your invoice previously due to an error in our billing system, but you will see it on your December invoice. You can configure your email program to download your emails to your computer rather than storing them on the...
by Dave
Wed Nov 01, 2023 9:29 am
Forum: Help / How to use AllProWebTools
Topic: How to view file sizes?
Replies: 10
Views: 984

Re: How to view file sizes?

All attachments from before 1/1/23 have now been deleted.
by Dave
Wed Nov 01, 2023 8:59 am
Forum: Help / How to use AllProWebTools
Topic: How to view file sizes?
Replies: 10
Views: 984

Re: How to view file sizes?

This forum post will show you how to see your current storage space in use, it is updated daily at midnight: viewtopic.php?f=1&t=5097
by Dave
Wed Nov 01, 2023 6:42 am
Forum: Help / How to use AllProWebTools
Topic: How to view file sizes?
Replies: 10
Views: 984

Re: How to view file sizes?

Your account currently has 2GB of data stored in the following list of CRM records. These files include attachments from emails sent to you from these contacts. You will see the list of files for each contact on the left side of the screen where it looks like this: Screenshot from 2023-11-01 08-39-4...
by Dave
Tue Oct 31, 2023 9:41 am
Forum: Report a Bug
Topic: My signup form gives some people an error message
Replies: 2
Views: 464

Re: My signup form gives some people an error message

There does not appear to be any issues. I would ask them to try it again.
by Dave
Tue Oct 17, 2023 5:07 am
Forum: Help / How to use AllProWebTools
Topic: Remove a domain
Replies: 5
Views: 762

Re: Remove a domain

The email addresses have been removed as you requested.
by Dave
Fri Oct 13, 2023 2:33 am
Forum: Help / How to use AllProWebTools
Topic: Download all uploaded images from "Manage Images & Files"
Replies: 1
Views: 545

Re: Download all uploaded images from "Manage Images & Files"

Please click on the option that says "Full Backup" as shown in this image:
Screenshot from 2023-10-13 04-31-42.png
Screenshot from 2023-10-13 04-31-42.png (9.42 KiB) Viewed 541 times
If you have additional questions, please create a new post for each topic.
by Dave
Wed Oct 11, 2023 9:17 am
Forum: Help / How to use AllProWebTools
Topic: AllProWebTools Web Tools Future
Replies: 4
Views: 669

Re: AllProWebTools Web Tools Future

It is great to hear that you appreciate AllProWebTools and that you are finding it helpful in your business! The features and products are periodically reviewed and services that are no longer viable are trimmed or adjusted. To ensure that the infrastructure will continue to support our existing cli...
by Dave
Thu Oct 05, 2023 6:29 am
Forum: Report a Bug
Topic: Recurring "Deceptive site ahead" error in my email
Replies: 2
Views: 472

Re: Recurring "Deceptive site ahead" error in my email

Please follow the instructions here to further diagnose the issue: https://web.dev/how-do-i-know-if-my-site-was-hacked/

If you find additional information in the "Security Issues" area, that will be helpful to us in assisting you further.
by Dave
Wed Oct 04, 2023 1:05 am
Forum: Report a Bug
Topic: Broken Link
Replies: 5
Views: 1386

Re: Broken Link

Here are the steps to edit the webpage: From the main menu, select "Website"->"My Webpages" Then click the button to edit the page. webpageslist.png Next, click on the button that you would like to change, and then click the button for links. clicks.png Now you can see the URL that is being linked a...
by Dave
Tue Oct 03, 2023 7:13 am
Forum: Report a Bug
Topic: Broken Link
Replies: 5
Views: 1386

Re: Broken Link

I do not see the "button below" that you referenced. Please provide the URL where I can see the issue you are referring to.
by Dave
Mon Oct 02, 2023 2:43 am
Forum: Report a Bug
Topic: Broken Link
Replies: 5
Views: 1386

Re: Broken Link

The link you have provided is not a valid link. Please provide more information so we can assist you.
by Dave
Fri Sep 29, 2023 7:58 am
Forum: Report a Bug
Topic: Lead box error
Replies: 6
Views: 849

Re: Lead box error

We have successfully tested the web form as shown in these 3 videos: hpr_cLJNgf0 4zaEYrhpS4w yY2rNrpn6s4 You can also see the results of these successful form submissions on the main dashboard of your account as shown here: Screenshot from 2023-09-29 09-52-41.png There may be something specific to y...
by Dave
Thu Sep 28, 2023 8:19 am
Forum: Report a Bug
Topic: Lead box error
Replies: 6
Views: 849

Re: Lead box error

I was able to successfully fill out the form. In an effort to further investigate this issue, please try the following experiments and report back with your results: 1 - try loading the page and waiting 5 seconds before you submit the form. 2 - try loading the page in a different web browser and wai...
by Dave
Wed Sep 27, 2023 3:33 am
Forum: Report a Bug
Topic: Broken links and different calendar site
Replies: 3
Views: 468

Re: Broken links and different calendar site

The link has been updated as requested.
by Dave
Wed Sep 27, 2023 3:32 am
Forum: Report a Bug
Topic: Lead box error
Replies: 6
Views: 849

Re: Lead box error

The error message provides important information that will help us to understand the issue. Please provide the error message or a screenshot.
by Dave
Tue Sep 26, 2023 7:58 am
Forum: Report a Bug
Topic: Broken links and different calendar site
Replies: 3
Views: 468

Re: Broken links and different calendar site

Please provide the correct link for where you want the website visitor to be directed when they press the "Reserve it" button