AllProWebTools.com

I have just completed a purchase from your website. I paid with PayPal as a guest and I never logged into PayPal, I just entered my credit card. You may find it interesting that I was asked which currency to pay with: Screenshot from 2023-06-09 07-55-35.png After payment, I was shown this screen: Sc...

Hello Stephanie! I want to thank you for providing so much detail in your report - it really helps us to resolve the issue quickly. We found a number of configuration issues in your account such as: A shipping description that was shown to customers on checkout that required a phone number when your...

Are you still having an issue with seeing more than 20 results?

A new tag named "smithgroup" has been created in your account and it contains all emails at smithgroup.com. All contacts in this group have been removed so that they will not receive emails. When you view the records, you will see that they can not receive emails by the yellow and red icons like thi...

All of your leadbox submit button have been changed in color by adding this code to the bottom of your stylesheet: .leadbox-submit { background-color: #988377; border-color: #988377; color: #ffffff; } The stylesheet is accessed from the main menu: "Settings" -> "Administrator" then click on "Stylesh...

It sounds like your paypal account is configured for CAD as the default currency. The majority of the currency settings are managed by paypal as you can read more about here: https://www.paypal.com/us/brc/article/how-to-accept-foreign-currency-with-your-business-account Can you provide a screenshot ...

I am looking at your website and I am seeing USD dollar signs. Can you provide more information about where you are not seeing USD?

The records indicate that all of these numered categories were added to your account over a year ago on: 2022-04-18 1:05PM
All of these categories have now been removed as you requested.

Thanks for reporting this! We have spent an hour pushing all the buttons, saving the page repeatedly, adding text, adding videos, removing text, changing fonts, etc. We have been unable to reproduce this issue. Can you provide more details? What were you doing in the editor when this happened? Which...

Yes, the recommendation is to use youtube or vimeo or any other video platform to store the video and then link to it on your website. Here are the instructions: https://allprowebtools.com/forum/viewtopic.php?f=1&t=3363 You can upload the videos as "Unlisted" so that they do not appear on youtube an...

The screenshot that you included does not show the error message that you described. Can you provide more clarification on the issue you are experiencing?

Hi Stephanie! I am not sure what you are referring to with "notifications", but looking at your dashboard I see several instances where a shipping confirmation email was sent . The shipping confirmation email setting can be found by going to "Store" on the main menu and then select "Shipping Manager...

Can you provide the link to the page where the signup box can be filled out?

You can use this link to restore the account: https://c2865.allprowebtools-s1.com/con ... hp?id=5911

Your delete request has been completed

This question was previously answered here: viewtopic.php?f=1&t=4584

Numbers are added anytime there is already a page with the same name. This "events" page has now been corrected for you. It seems that there is some combination of buttons that you are pressing to cause duplicates of this page. You can see the history of the many versions of this page here: Screensh...

This issue is caused because there are too many inactive memberships on the page. We can assist you in deleting many of these. Would you like us to delete all that have been inactive for more than 1 year?

From the 2 invoices that you have presented, I have found the following information: Invoice 1986 was charged on April 22 2019 Invoice 3148 was charged on April 12 2023 (4 years later) The notes on this customer's account indicate that your staff was working on his account on April 11: Screenshot fr...

This will ONLY happen to you, and here is why: Many email systems (such as: gmail, yahoo, outlook, and others) can see that something strange happened - you are sending an email to yourself, from yourself. For example, if your email address is [email protected].com and your send an email to [email protected]...

You will find a setting on the main menu when you choose "Store" -> "Shipping Manager". The page looks like this: Screenshot from 2023-04-08 14-32-29.png If you set the switch to green where it says "Do Not Display Shipping Options:" This will allow your customers to make a purchase without requirin...

This video explains how to setup your DNS with wix:

Google is just informing you that it can no longer send people to some webpages that you recently deleted. You can login to your Google Account by clicking the big blue button in the email that Google sent you. The big blue button says "View issue details" Here is the list that you will see: Screens...

For instructions on how to add an image to your forum posts, please see this link: viewtopic.php?f=1&t=5022

Your invoice and logo have been adjusted. Please take a look and let us know your thoughts.

This means that you are not sending a copy of your emails to AllProWebTools. You will need to login to your email account (with Google or Outlook or Godaddy) and configure to send a copy of your emails to AllProWebTools. In AllProWebTools, go to the Main Menu and choose "Settings" and then "Email" t...

While viewing one of the emails that is misbehaving, please click on the "more" button and then choose "Show Source". Screenshot from 2023-03-22 08-03-19.png On the resulting page, press ctrl+f and then search for a few words that are missing from the email and your previous thread. If you do NOT fi...

Thank you for reporting this issue. Your sending reputation has been reset and you can now send emails. We recommend sending emails to your customer list at least once each month for two reasons: 1 - Maintains the health of your email sending reputation 2 - Keeps your business top of mind with your ...

From the main menu, you can choose "Settings" -> "Website". On this page, you will see the "Notification Center" Screenshot from 2023-03-18 04-00-57.png This is where the setting has been selected to inform you of new orders. You can turn off this switch to no longer receive email alerts about new o...

You can access all of these reports and add them to a tag of your choice, then you can download all of the contacts in the tag. From the main menu, Go to "Contacts" -> "Manage Tags" scroll to the bottom of the page where you will see: Screenshot from 2023-03-17 14-39-57.png Now you can choose the ta...

I found these 2 references which may help you:

https://www.hostround.com/one/knowledge ... dCube.html

https://stackoverflow.com/questions/237 ... s-disabled

At the bottom of the picture that you sent, there is a link that says "Your IP Click to reveal". We recommend clicking this link and providing your IP address so that we can track down the cause of this issue.

Are you still experiencing this issue? It appears that 5,172 emails were sent from your account yesterday. There are many reasons that can cause a campaign to be delayed by a few hours: 1 - It appears that you are using Mailgun for sending emails, if Mailgun temporarily throttles your account, AllPr...

Hello Rick!

We are happy to help you right away and speaking to a human is quite simple! Please start a screenshare to get some 1 on 1 time with someone who can answer all your questions. Here is how to start:

Information for Web Developers is provided here: https://www.allprowebtools.com/Tech-Access/

By following the information in this link, your web developer can establish direct communication with AllProWebTools Support to assist them in any technical requests or assistance.

The screenshots that you have provided are showing a gmail account. The Internet does not allow for viewing a website from inside an email. You will need to direct your visitors to go directly to your website.

Yes, replies should be going to your normal mailbox. You can also send replies to your AllProWebTools account as explained here: https://www.allprowebtools.com/Setting-Up-Your-CRM-Email-Inbox/ hH1J-LQl1hI If you use the CRM Inbox, you can also automatically remove any who replies to your emails from...

The link you are using has some strange characters in it. You can use either of these 2 options:

https://www.interfusestaffing.net/u.php?email={EMAIL}

https://www.interfusestaffing.net/{UNSUBSCRIBELINK}

Sending a test email will always come from your email address.

If you want to test how the email will send with a custom from address, you can setup a tag with only your email address in it. You can then schedule an email to be sent to your tag in the next hour.

Your account is sending emails using Sendgrid - you will find information about bounces, invalid emails, and email sent by logging into your Sendgrid account.

If your account is using APWT-SMTP, you will find all of this information in your AllProWebTools account.

Your computer may not like loading so many records on this page.

It appears that you have 62 inactive memberships on this page. If you do not plan to re-activate them, I would recommend deleting them by clicking on the red garbage can.

Please provide the link that you clicked to get to that page so that we can assist you. Also the subject line of the email where this occurred.

You can learn more about the send limit and how to increase the AllProWebTools send limit here: https://www.allprowebtools.com/EMTC5/ There are several errors in your configuration as reported to you on the main screen. It does not appear that you have completed setting up your account. You will not...

The complete file of all emails has been uploaded to your Reports folder. The file includes the date of each upload and is organized by date. You can cut and paste what you need from this file.

There may have been a temporary Internet issue. Are you still experiencing this issue?

The email that you received did not come from AllProWebTools, it was sent by your merchant processor.

We have sent another test email from your account and we are not currently experiencing this problem. Perhaps this issue has already been resolved. Can you test again and report back on this forum? It appears that you are using Sendgrid for sending email and there are a few blacklist errors with you...

Your account was recently moved from a temporary domain to your custom domain. After this process, it is necessary to delete the WebTool "CRM Inbox" and then add the WebTool back. I have done this for you and you should now see emails being forwarded again. This should also resolve the issue with yo...

The file has been uploaded to the Reports folder. You will find this by clicking on "Website" and then "Manage images and files"