Search found 1043 matches

by Dave
Sun Jun 26, 2022 7:27 pm
Forum: Help / How to use AllProWebTools
Topic: Where to Find Our Template for Invoicing
Replies: 1
Views: 12

Re: Where to Find Our Template for Invoicing

Customizing your template is something that we can do for you. Please provide instructions and we will address this for you.
by Dave
Tue Jun 21, 2022 12:00 am
Forum: Help / How to use AllProWebTools
Topic: Can I use ALLPRO to send from 2 domains at a time?
Replies: 6
Views: 36

Re: Can I use ALLPRO to send from 2 domains at a time?

Setting up a second user will not allow you to send from 2 different domain names. You will need 2 separate AllProWebTools accounts. If you want to change the domain associated with your account, you will need to ask Mailgun to provide you with the SMTP username and password for the new domain and t...
by Dave
Fri Jun 17, 2022 12:24 pm
Forum: Help / How to use AllProWebTools
Topic: Can I use ALLPRO to send from 2 domains at a time?
Replies: 6
Views: 36

Re: Can I use ALLPRO to send from 2 domains at a time?

This can be accomplished by setting up 2 separate AllProWebTools accounts.
by Dave
Fri Jun 17, 2022 3:16 am
Forum: Report a Bug
Topic: Our website is down!
Replies: 1
Views: 59

Re: Our website is down!

We have found that at 11:25am on 6/16/2022 someone logged in as user "steve" and went to "Settings" -> "Administrator" and made changes to the "Header" template that contained errors. Several edits were made to the Header template until 12:29pm We have corrected the errors in the Header template as ...
by Dave
Wed Jun 15, 2022 7:43 am
Forum: Report a Bug
Topic: Can't edit Consulting Page, Home Screen and several other pages
Replies: 3
Views: 27

Re: Can't edit Consulting Page, Home Screen and several other pages

Today the DragDropr company has responded and reported that the issue has been fixed. Can you please confirm that it is now working for you and let us know by replying to this forum post?
by Dave
Mon Jun 13, 2022 4:48 am
Forum: Report a Bug
Topic: Can't edit Consulting Page, Home Screen and several other pages
Replies: 3
Views: 27

Re: Can't edit Consulting Page, Home Screen and several other pages

We received this response 20 minutes ago from the DragDropr company:
hi,
We are investigating this issue.

Regards,
Beka
by Dave
Fri Jun 10, 2022 10:09 am
Forum: Report a Bug
Topic: Can't edit Consulting Page, Home Screen and several other pages
Replies: 3
Views: 27

Re: Can't edit Consulting Page, Home Screen and several other pages

We have submitted this issue to the DragDropr company and will reply here with their response soon.
by Dave
Tue Jun 07, 2022 12:59 pm
Forum: Help / How to use AllProWebTools
Topic: Company Logo not showing on Log In Page
Replies: 1
Views: 18

Re: Company Logo not showing on Log In Page

You can fix this issue by changing the green login link that is in the top right of your website. It is currently pointing at "https://spaid.myallprowebtools.com/" which no longer exists.

All references in your code should point to your new domain name: "https://www.taxcircuit.com/"
by Dave
Thu Jun 02, 2022 8:06 am
Forum: Report a Bug
Topic: Difficulty uploading Hudson Medium Font to APWT
Replies: 2
Views: 35

Re: Difficulty uploading Hudson Medium Font to APWT

It is my assumption that everything is now working. I would recommend reaching out to DragDropr with the above timeline. If the DragDropr team need anything further from AllProWebTools Support - please post a reply in this forum and we will be glad to assist.
by Dave
Thu Jun 02, 2022 8:05 am
Forum: Report a Bug
Topic: Difficulty uploading Hudson Medium Font to APWT
Replies: 2
Views: 35

Re: Difficulty uploading Hudson Medium Font to APWT

I have found the history of this issue as follows: You initially reported this issue on Fri, May 28, 2021 at 02:23 PM. You communicated with the company DragDropr for a few days until they requested assistance with the CORS issue on June 7 2021. The CORS issue was resolved on June 16 2021 by the All...
by Dave
Wed Jun 01, 2022 11:21 am
Forum: Report a Bug
Topic: Shopping cart subtotal not reflecting properly in header
Replies: 1
Views: 29

Re: Shopping cart subtotal not reflecting properly in header

Thank you for reporting this issue. It has been addressed.
by Dave
Wed Jun 01, 2022 10:47 am
Forum: Help / How to use AllProWebTools
Topic: Redoing Web Site
Replies: 1
Views: 23

Re: Redoing Web Site

We recommend looking at our Developer Resources here: https://www.allprowebtools.com/Developer-Resources/

You will also need to grant them access as explained here: https://www.allprowebtools.com/tech-access/
by Dave
Wed Jun 01, 2022 8:50 am
Forum: Report a Bug
Topic: CRITICAL ISSUE, Ebay api is down
Replies: 5
Views: 8940

Re: CRITICAL ISSUE, Ebay api is down

It appears that ebay is no longer accepting connections from AllProWebTools. On March 28 2019, we sent the following email to your company regarding the end-of-life for the ebay integration WebTool: I am concerned however that the ebay integration is using version 871 and is well out of date now. Th...
by Dave
Fri May 20, 2022 10:59 am
Forum: Report a Bug
Topic: Sending Text Messages
Replies: 4
Views: 64

Re: Sending Text Messages

Please provide more information about the messages that you believe were sent. What message was sent? When was it sent? What tag was it sent to? I have found that your phone,com integration had not been completed. I have completed it for you. We recommend always sending a single test message to your...
by Dave
Fri May 20, 2022 9:31 am
Forum: Report a Bug
Topic: Sending Text Messages
Replies: 4
Views: 64

Re: Sending Text Messages

The page will eventually load. The more tags that you have and the more contacts that you have, the longer that page takes to load. It must check every tag to calculate how many phone numbers are available for each tag.
by Dave
Thu May 19, 2022 7:32 am
Forum: Help / How to use AllProWebTools
Topic: Marketing Campaign Triggers
Replies: 1
Views: 44

Re: Marketing Campaign Triggers

This can be accomplished in 2 ways:

MANUALLY:



AUTOMATICALLY:

by Dave
Wed May 18, 2022 7:37 am
Forum: Help / How to use AllProWebTools
Topic: Dictionary Term Links
Replies: 6
Views: 60

Re: Dictionary Term Links

Please post the images to this forum thread. You will see a tab called "attachments"
Screenshot from 2022-05-18 09-35-40.png
Screenshot from 2022-05-18 09-35-40.png (47.76 KiB) Viewed 47 times
Once you have uploaded the file, you can place it in your post by clicking the button "Place Inline"
inline.png
inline.png (16.51 KiB) Viewed 47 times
by Dave
Mon May 16, 2022 8:38 am
Forum: Report a Bug
Topic: item missing from refund screen
Replies: 2
Views: 42

Re: item missing from refund screen

Did you scroll down?
screenshot-allprowebtools.com-2022.05.16-10_37_33.png
screenshot-allprowebtools.com-2022.05.16-10_37_33.png (56.97 KiB) Viewed 36 times
by Dave
Tue May 10, 2022 3:55 pm
Forum: Help / How to use AllProWebTools
Topic: emails blocked as spam
Replies: 1
Views: 50

Re: emails blocked as spam

If the block is at wavecable.com, your question should be directed to them.
by Dave
Fri Apr 22, 2022 10:16 am
Forum: Report a Bug
Topic: Delete button for contact not working
Replies: 1
Views: 95

Re: Delete button for contact not working

Hi Jacki!

Can you provide the error message that you see or the customer CRM id # so we can look into this for you?
by Dave
Tue Apr 12, 2022 6:05 pm
Forum: Report a Bug
Topic: Phone App - Grouping Tab
Replies: 1
Views: 61

Re: Phone App - Grouping Tab

Thank you for reporting this. We are looking into the issue and will update you here.

Please send us your phone info from the AllProWebTools app. Click on the menu and go to "About" then click the green button at the bottom that says "Send device info to support"
by Dave
Tue Apr 12, 2022 2:47 pm
Forum: Report a Bug
Topic: Brand Colors - Keep in Profile
Replies: 7
Views: 353

Re: Brand Colors - Keep in Profile

If the colors work on one computer and not on the other computer and both computers have the exact same version of MacOS and the same version of Chrome, then we need to find what is different about the computer where it is not working. We have tested this on several computers in our office and many ...
by Dave
Mon Apr 11, 2022 12:28 pm
Forum: Suggestions / Feature Requests
Topic: New UK VAT regulatory changes
Replies: 14
Views: 3274

Re: New UK VAT regulatory changes

Order# 63296 was for the amount of $315.08.

Please reference the post earlier in this thread on the date Thu Jun 10, 2021 8:40 pm to see the threshold amount that was specified where it says " subtotals under ".
by Dave
Mon Apr 11, 2022 12:21 pm
Forum: Report a Bug
Topic: Prospecting Tool Doesn't Show Limit
Replies: 1
Views: 109

Re: Prospecting Tool Doesn't Show Limit

Thanks for reporting this issue. The Prospecting Pools was originally designed to only work with APWT-SMTP. We have made an adjustment so that you can now use it with Sendgrid. This is experimental - so let us know how it works out!
by Dave
Fri Apr 01, 2022 9:39 am
Forum: Suggestions / Feature Requests
Topic: Adding access to edit <head> tags for marketing emails
Replies: 1
Views: 107

Re: Adding access to edit <head> tags for marketing emails

Great idea! We will get right on that and let you know here when it is ready.
by Dave
Thu Mar 31, 2022 12:19 pm
Forum: Report a Bug
Topic: I added a Recaptcha, and APWT blocked my IP address.
Replies: 2
Views: 123

Re: I added a Recaptcha, and APWT blocked my IP address.

It sounds like our security system detected suspicious activity coming from your IP address. There can be many reasons for this, so it will be difficult to guess at the reason after the fact. After your call, we have added your IP address to the list of trusted IPs so you should not encounter this i...
by Dave
Tue Mar 29, 2022 8:35 am
Forum: Help / How to use AllProWebTools
Topic: Keep getting "Mobile Usability" Error in Google Search Console
Replies: 1
Views: 86

Re: Keep getting "Mobile Usability" Error in Google Search Console

It sounds like you have done everything correctly. It is possible that Google is caching the way the page appeared previously. You might look for a way to clear the cache for Google or ask them to recheck the page as it is now. You can also wait a few days and then ask Google to rescan the website. ...
by Dave
Sun Mar 27, 2022 9:56 am
Forum: Suggestions / Feature Requests
Topic: Highlight Parent menu when child page is open
Replies: 1
Views: 346

Re: Highlight Parent menu when child page is open

Thanks for the suggestion! This feature is not currently available. We will consider adding this in a future version release.
by Dave
Wed Mar 23, 2022 11:55 am
Forum: Help / How to use AllProWebTools
Topic: usage of Webhook with APWT
Replies: 13
Views: 464

Re: usage of Webhook with APWT

Thanks - this is very helpful. I will contact Scott directly on this matter.
by Dave
Wed Mar 16, 2022 10:42 pm
Forum: Report a Bug
Topic: CRITICAL ISSUE, Ebay api is down
Replies: 5
Views: 8940

Re: CRITICAL ISSUE, Ebay api is down

Please provide the error message that you are receiving so we can investigate.
by Dave
Wed Mar 16, 2022 9:19 am
Forum: Help / How to use AllProWebTools
Topic: Facebook API Integration
Replies: 16
Views: 766

Re: Facebook API Integration

You can see a complete and up-to-date record of all of the hits that have been sent to Facebook and the confirmation codes here: https://www.mailinator.com/ enter the mailbox name: apwtfbapi If Facebook is returning authorization codes, that indicates that everything is correct on the AllProWebTools...
by Dave
Tue Mar 15, 2022 4:13 pm
Forum: Help / How to use AllProWebTools
Topic: Facebook API Integration
Replies: 16
Views: 766

Re: Facebook API Integration

I have pulled the logs from today. AllProWebTools account 3889 sent the the following events to the Facebook API and received the following response codes from Facebook which indicate that the data was received correctly by Facebook: resulted with {"events_received":1,"messages":[],"fbtrace_id":"A-2...
by Dave
Tue Mar 15, 2022 2:17 pm
Forum: Help / How to use AllProWebTools
Topic: Facebook API Integration
Replies: 16
Views: 766

Re: Remove Facebook Pixel Script and add manual in No Theme Header

Please go to the Facebook account to obtain the URL to use for this account. It will look similar to this:

Code: Select all

https://graph.facebook.com/v12.0/840302306488245/events?access_token=XXXX
Please paste the complete link in this forum.
by Dave
Fri Mar 11, 2022 11:29 am
Forum: Help / How to use AllProWebTools
Topic: usage of Webhook with APWT
Replies: 13
Views: 464

Re: usage of Webhook with APWT

Please provide a code sample from chiirp.com for integration.
by Dave
Fri Mar 04, 2022 4:45 pm
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 505

Re: Missing Logo from Bottom of "Benefits" Page

It is this section of code: <div class="realtor-logos"> <!--<img class="" src="/content/uploads/realtor-logo-150.jpg" width="150" height="150" alt="Realtor logo">--> <img class="" src="/content/uploads/Equal-Housing-Logo-150.png" width="150" height="150" alt="Equal Housing Logo"> </div> It looks lik...
by Dave
Thu Mar 03, 2022 1:31 pm
Forum: Report a Bug
Topic: Dictionary links adding automatically even to alternative text for images
Replies: 13
Views: 481

Re: Dictionary links adding automatically even to alternative text for images

The proposed solution is not intended to hinder Copywriters from writing naturally. The proposed solution should ONLY affect how image tags are created, which is usually performed by the Web Developer or SEO person in the company and is already a manual and labor intensive process. If using the capi...
by Dave
Thu Mar 03, 2022 12:53 pm
Forum: Report a Bug
Topic: Dictionary links adding automatically even to alternative text for images
Replies: 13
Views: 481

Re: Dictionary links adding automatically even to alternative text for images

The solution suggested to prevent image tag link insertion is to change the capitalization pattern so that it does not match the term defined in the dictionary.

Changing the image tag to: "Lakeland Pressure Washing" will result in image tags not getting a link insertion.
by Dave
Thu Mar 03, 2022 9:32 am
Forum: Report a Bug
Topic: Dictionary links adding automatically even to alternative text for images
Replies: 13
Views: 481

Re: Dictionary links adding automatically even to alternative text for images

While using the Dictionary System, It is important to avoid "over doing it". Your webpage can atually incur a penalty for "Keyword Stuffing". See this article: https://seranking.com/blog/keyword-stuffing/ For this reason, we recommend only assigning ONE capitalization for each key word, typically th...
by Dave
Mon Feb 28, 2022 2:53 pm
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 505

Re: Missing Logo from Bottom of "Benefits" Page

Choose "Settings" from the main menu and then go to "Administrator". On the right side you will see the "Theme Editor". Click on "Default Template" and you will find the image at the bottom.
screenshot-c2865.allprowebtools-s1.com-2022.02.28-15_52_41.png
screenshot-c2865.allprowebtools-s1.com-2022.02.28-15_52_41.png (20.73 KiB) Viewed 502 times
by Dave
Sun Feb 27, 2022 1:24 pm
Forum: Suggestions / Feature Requests
Topic: Print logins and passwords for back up
Replies: 1
Views: 204

Re: Print logins and passwords for back up

Great idea! We will get right on that and let you know here when it is ready.
by Dave
Thu Feb 24, 2022 11:36 am
Forum: Help / How to use AllProWebTools
Topic: Natasha: Email not sending
Replies: 1
Views: 104

Re: Natasha: Email not sending

It looks like your emails are currently sending. You can how many emails have been sent today by going to Reports -> Email Reports -> Emails Sent
by Dave
Wed Feb 23, 2022 3:20 pm
Forum: Help / How to use AllProWebTools
Topic: Email Campaign Assistance
Replies: 3
Views: 168

Re: Email Campaign Assistance

I see that you have a campaign called "Health Care" that is scheduled to send on February 23 2022. When I click on "Edit actions" for this campaign - there are no actions. This means you have not told the campaign which emails you would like to send. I see that you have another campaign called "Heal...
by Dave
Tue Feb 22, 2022 9:15 am
Forum: Help / How to use AllProWebTools
Topic: Issue noticed on Social Reach website
Replies: 2
Views: 111

Re: Issue noticed on Social Reach website

It appears that you are saving code on your computer and then copying the code into your AllProWebTools account. This is not advised. It is important to always use the code that is existing on the website before you make changes. We have changed the way that defined('PAGE_ID') is used and the old co...
by Dave
Fri Feb 18, 2022 1:38 pm
Forum: Help / How to use AllProWebTools
Topic: Emails Not Sending out
Replies: 1
Views: 114

Re: Emails Not Sending out

Your account reputation has dropped due to a high number of spam complaints and bounced emails. Your account will be unable to send emails until you conduct and account review with our Support Team. Please contact Support for assistance.
by Dave
Mon Feb 14, 2022 10:29 am
Forum: Report a Bug
Topic: Unsubscribe button is on top
Replies: 3
Views: 259

Re: Unsubscribe button is on top

After looking into this further, we have found the unsubscribe link next to the company name for the following well known companies: Screenshot from 2022-02-14 11-26-04.png Screenshot from 2022-02-14 11-26-31.png Screenshot from 2022-02-14 11-27-09.png Screenshot from 2022-02-14 11-27-51.png
by Dave
Mon Feb 14, 2022 10:24 am
Forum: Help / How to use AllProWebTools
Topic: Switch Domain on APWT
Replies: 6
Views: 219

Re: Switch Domain on APWT

The account has been moved

https://livtanco.com/