You can find all of the current information about which payment methods are compatible with each feature in the grid on this page: https://www.allprowebtools.com/How-to-Accept-Credit-Card-Payments-through-Your-AllProWebTools/ The information on this page will be updated as new payment features becom...

Thanks for reporting this. This will no longer be an issue with future installs. We can remove the header tag by request on any AllProWebTools installations created before today.

Thanks for reporting this, the email address has been re-activated.

Have you read this information about logins: https://allprowebtools.com/forum/viewtopic.php?f=9&t=4149 If you continue to have an issue, please start a screenshare with our support team so that we can assist you with this issue. Here is a video that will show you how to start a screenshare: EQzy...

There is no need to click the button that says "Verify Email Addresses" - this button is used to send a special email to each of the users on your account (if they are using email addresses such as gmail, yahoo, etc that are not on your company URL) so that their individual non-company ema...

Great question. Since both payments are showing in AllProWebTools and causing the amount paid to be double - you should void from inside AllProWebTools.

Different DNS providers can take different amounts of time to process your changes. We got a notification that your DNS records became available at 4:23pm MST on 10/21/2019. This means that you should now be able to verify your DNS in the AllProWebTools account.

That is because you are using version 5.1, information on the 5.2 release can be found here: viewforum.php?f=5

This feature can be found on the main menu at: Reports -> Contacts -> Campaign Members in version 5.2

After working with Phone.com, we have implemented a solution to this issue. We have simulated running over 500 text messages in a scheduled text message and the process completed successfully with only one message sent to each phone number. We ask that any AllProWebTools user who is planning to send...

Base Package ⋅ Who else works here (requested by Chrissanne) ⋅ Leadboxes and Contact Forms now have an email reply button in the Workflow Timeline ⋅ Drag & drop sortable menubar ⋅ Per user timezone override ⋅ Billing address for APWT bills - loc...

We have just completed a call with Phone.com engineers. They are looking into the issue and we are awaiting their response.

On 10/2/2019 at 9:50pm EST an issue was brought to our attention concerning scheduled text messages being repeatedly sent out from specific AllProWebTools accounts. Investigation into this matter by our programming team found that this issue was only affecting scheduled text messages to over 500 con...

We do not have any information about this. It would help to see a picture of the screen with the error message on it. This could be coming from a software that is installed on your customer's computer. You may suggest that they try their purchase from a different computer to see if they still have a...

In order to process credit cards online, you will need: a "Shopping Cart Solution" (AllProWebTools) which connects through a "Payment Gateway" (Authorize.net) which sends payment funds through a "Merchant Service Provider" (we recommend TSYS: https://www.allprowebtools....

Thank you for reporting this, we have resolved this issue on our end. This was an issue affecting only version 5.1.

Thanks for letting us know!

In order to look into this, we will need your client's support code and a few of the email addresses that were affected.

All email view and click tracking is done on the email level. A simple way to accomplish your goal would be to make a copy of your original email and use the copy in the 2nd campaign. You can make all the copies that you want for FREE! This way, the email will still look the same to the subscriber, ...

You can always add additional emails to the end of a campaign. The problem that occurs if adding an email somewhere in the middle is what to do with the folks who have already signed up and have received the 3rd or 4th email. If you were able to add a new email between the 3rd and 4th, the new email...

When a product is purchased, you can configure a custom campaign to be sent to the customer. Campaigns can be triggered ONLY to be sent for a specific product or product category. This campaign can include any email that you want. You can also create a coupon that offers a product for free (or half ...

This typically means that some suspicious activity was detected from the IP address of the person viewing your website. In order to verify that this is a real person accessing your website, a CAPTCHA challenge is presented. This is when the wiggly letters and numbers are given and you are asked to t...

In an effort to recognize AllPro Experts and AllPro Providers who continue to provide value and service to the AllProWebTools community, the following adjustments to the AllPro Experts and AllPro Providers program will take effect on November 1 2019: AllPro Experts and AllPro Providers with less tha...

On the "view orders" page, you can click the button that says "show items" - then if you click the check mark next to all of the orders that are NOT "Carrie Underwood + Night Out with "The Girls" Experience" - this will remove all orders that are not "Car...

There are a number of ways to see a list of your orders: 1. From the main menu, choose "Store" and then "View Orders". At the top right of this page you will see a button called "Download Orders CSV" - for a PDF download, you can click the other button labeled "Pri...

When writing content in your AllProWebTools (this includes emails, blogs, webpages, email signatures, etc) pressing the "enter" key on your keyboard will result in a "double space" formatting like this: First sentence Second Sentence This is the same in most online editors used f...

AllProWebTools includes the following security features: 1 - Only one user can be logged into one device at a time - so if you login on one computer and then login on your laptop, the computer will be auto-logged out - while the laptop will stay logged in. (this does not apply when using the mobile ...

Thanks for this! We actually have a plans for a completely new interface for coupon code creation. This will appear in an upcoming release.

We will look into the possibility of building a report that will show you this information. It will take a week or so to get back to you on this...

Here is a blog that provides a detailed explanation of this feature: https://www.allprowebtools.com/Product- ... anagement/

Enjoy!

Inactive accounts are permanently deleted after 6 months and can no longer be retrieved.

There is a re-activation fee for all inactive accounts of $40 to cover the cost of storage and re-activation.

Starting with AllProWebTools version 5.1. New products created will now automatically be published and show up on the website.

We could add a message, but do you think it would be better to make it default to automatically being published and not hidden when a new product is added? We can easily add this to version 5.1 which is currently available by request.

yes, you can void the extra payment and that will refund the 2nd charge.

We have updated your permissions. Please logout and back in and try again.

1) How would we go about requesting the domain name change? You should use the AllProWebTools Support Chat to request the name change. 2) When the domain name is changed, will the image links and paths be automatically updated? 3) on that same note, will the hard coded links (hrefs) change automati...

This feature has been added to version 5.1 as shown here: viewtopic.php?f=5&t=4050&p=8617

This feature has been added to version 5.1 as shown here: https://allprowebtools.com/forum/viewtopic.php?f=5&t=4050&p=8617 The starting position for your acquire leads map will now be whatever you have set as your user address. You can change your user address by clicking on "settings&q...

Thanks so much for the detailed report, it is very helpful in understanding the issue. Your customer is using bellsouth.net for their emails. As you can see from this link: https://forums.att.com/t5/AT-T-Internet-Email-Security/Requesting-bellsouth-net-blacklist-Removal/td-p/5545471 bellsouth.com ha...

Thanks for the suggestion! We will look into adding this to our next version 5.1 which will be released in a few weeks.

All that is needed to verify a credit card charge is the credit card number and the billing zip code. Your shopping cart has been configured to speed up the checkout process and only ask for the information that is necessary to complete the transaction. You may consider adding a message to your webs...

This happens when you use a tag like: {FULLNAME}, {FIRST}, or {LAST} to allow users name to be printed. If there is no name on file, there is nothing to be printed. What you can do in this case, is provide an alternative word like "Attention" or "Dear Customer". This will only be...

You can change the amount of the discount by going to "settings"->"website" in your console. If you clear out the percentage amount - it will no longer offer a discount.

We have updated the "Forgot Password" system email template to match the other system emails.

You can learn how to edit these yourself as described at this link: https://www.allprowebtools.com/System-E ... Web-Pages/

Thank you for supplying that support code - it appears that you are using a custom theme that was not designed by AllProWebTools. The theme name is "BlueZenithTheme". It would appear that there is an error in the CSS file of this theme that is causing the state field issue that you are ref...

You can find an explanation of this behavior in this blog: https://www.allprowebtools.com/allprowebtools-blog/

Additional refinements to the Timeline are already planned for future versions.

This page offers functionality for users to input information, there is no page editor for this - although we can make some adjustments in HTML for you. This can be changed in the HTML template found at settings->administrator then edit the template called "Review Template"

We will also be available to train the new owner and their staff via screenshare! They can request a training anytime by following the steps in this video:

Thanks for notifying us of this issue, this has now been addressed.

Thanks for this suggestion. We are already looking into this, but we do not yet have an ETA on this feature.

Base Package ⋅ Billing email address for AllProwebtools Monthly Billing ⋅ TinyMCE upgraded HTML editor ⋅  Supports Smartphone App: https://allprowebtools.com/forum/viewtopic.php?f=5&t=4160 ⋅  Page Hit Analyser - choose a page to track every hit for troubl...