All email view and click tracking is done on the email level. A simple way to accomplish your goal would be to make a copy of your original email and use the copy in the 2nd campaign. You can make all the copies that you want for FREE! This way, the email will still look the same to the subscriber, ...

You can always add additional emails to the end of a campaign. The problem that occurs if adding an email somewhere in the middle is what to do with the folks who have already signed up and have received the 3rd or 4th email. If you were able to add a new email between the 3rd and 4th, the new email...

When a product is purchased, you can configure a custom campaign to be sent to the customer. Campaigns can be triggered ONLY to be sent for a specific product or product category. This campaign can include any email that you want. You can also create a coupon that offers a product for free (or half ...

This typically means that some suspicious activity was detected from the IP address of the person viewing your website. In order to verify that this is a real person accessing your website, a CAPTCHA challenge is presented. This is when the wiggly letters and numbers are given and you are asked to t...

In an effort to recognize AllPro Experts and AllPro Providers who continue to provide value and service to the AllProWebTools community, the following adjustments to the AllPro Experts and AllPro Providers program will take effect on November 1 2019: AllPro Experts and AllPro Providers with less tha...

On the "view orders" page, you can click the button that says "show items" - then if you click the check mark next to all of the orders that are NOT "Carrie Underwood + Night Out with "The Girls" Experience" - this will remove all orders that are not "Car...

There are a number of ways to see a list of your orders: 1. From the main menu, choose "Store" and then "View Orders". At the top right of this page you will see a button called "Download Orders CSV" - for a PDF download, you can click the other button labeled "Pri...

When writing content in your AllProWebTools (this includes emails, blogs, webpages, email signatures, etc) pressing the "enter" key on your keyboard will result in a "double space" formatting like this: First sentence Second Sentence This is the same in most online editors used f...

AllProWebTools includes the following security features: 1 - Only one user can be logged into one device at a time - so if you login on one computer and then login on your laptop, the computer will be auto-logged out. (this does not apply when using the mobile app) 2 - If you leave your AllProWebToo...

Thanks for this! We actually have a plans for a completely new interface for coupon code creation. This will appear in an upcoming release.

We will look into the possibility of building a report that will show you this information. It will take a week or so to get back to you on this...

This order has been processed.

Here is a blog that provides a detailed explanation of this feature: https://www.allprowebtools.com/Product- ... anagement/

Enjoy!

Inactive accounts are permanently deleted after 6 months and can no longer be retrieved.

There is a re-activation fee for all inactive accounts of $40 to cover the cost of storage and re-activation.

I have logged into your account this morning to verify that all Paypal transactions from the past 24 hours were processed correctly.

All previous orders have been updated and the underlying issue has been addressed.

We have processed the payments for 4 transactions ending with Transaction ID: 8KL47478YU5326921.

We are continuing to investigate the cause of this issue and we will update this post as information becomes available...

Starting with AllProWebTools version 5.1. New products created will now automatically be published and show up on the website.

We could add a message, but do you think it would be better to make it default to automatically being published and not hidden when a new product is added? We can easily add this to version 5.1 which is currently available by request.

We have updated your notify_url as requested and we have processed the payments for 4 transactions ending with Transaction ID: 468446050T869992M

The 6 most recent Paypal transactions have been updated, ending with 6RR04975HD4792039

yes, you can void the extra payment and that will refund the 2nd charge.

It appears that your IPN address is https://, but according to your Paypal IPN history, Paypal is sending to http:// thus the AllProWebTools servers are not receiving notification that the payment was processed. If you login to your Paypal account first, you should be able to click this link to view...

We have updated your permissions. Please logout and back in and try again.

1) How would we go about requesting the domain name change? You should use the AllProWebTools Support Chat to request the name change. 2) When the domain name is changed, will the image links and paths be automatically updated? 3) on that same note, will the hard coded links (hrefs) change automati...

This feature has been added to version 5.1 as shown here: viewtopic.php?f=5&t=4050&p=8617

This feature has been added to version 5.1 as shown here: https://allprowebtools.com/forum/viewtopic.php?f=5&t=4050&p=8617 The starting position for your acquire leads map will now be whatever you have set as your user address. You can change your user address by clicking on "settings&q...

Thanks so much for the detailed report, it is very helpful in understanding the issue. Your customer is using bellsouth.net for their emails. As you can see from this link: https://forums.att.com/t5/AT-T-Internet-Email-Security/Requesting-bellsouth-net-blacklist-Removal/td-p/5545471 bellsouth.com ha...

Thanks for the suggestion! We will look into adding this to our next version 5.1 which will be released in a few weeks.

The order total has been corrected.

The missing data in order# 45328 has been updated - you should now be able to process the order.

The missing data in order# 45791 (the International order) has been updated - you should now be able to process the order.

I will continue to do research to address the cause of this issue...

Great! Now that the PayPal page is no longer showing an error, we can look into this further for you...

It appears that the PayPal IPN service is currently unavailable. You can login to your PayPal account and see the "Bad Request" error in the PayPal system - I am sure PayPal is working to remedy the situation on their end. Here is how you can see the error: 1 Login to your PayPal account. ...

All that is needed to verify a credit card charge is the credit card number and the billing zip code. Your shopping cart has been configured to speed up the checkout process and only ask for the information that is necessary to complete the transaction. You may consider adding a message to your webs...

This happens when you use a tag like: {FULLNAME}, {FIRST}, or {LAST} to allow users name to be printed. If there is no name on file, there is nothing to be printed. What you can do in this case, is provide an alternative word like "Attention" or "Dear Customer". This will only be...

You can change the amount of the discount by going to "settings"->"website" in your console. If you clear out the percentage amount - it will no longer offer a discount.

We have updated the "Forgot Password" system email template to match the other system emails.

You can learn how to edit these yourself as described at this link: https://www.allprowebtools.com/System-E ... Web-Pages/

Thank you for supplying that support code - it appears that you are using a custom theme that was not designed by AllProWebTools. The theme name is "BlueZenithTheme". It would appear that there is an error in the CSS file of this theme that is causing the state field issue that you are ref...

You can find an explanation of this behavior in this blog: https://www.allprowebtools.com/allprowebtools-blog/

Additional refinements to the Timeline are already planned for future versions.

This page offers functionality for users to input information, there is no page editor for this - although we can make some adjustments in HTML for you. This can be changed in the HTML template found at settings->administrator then edit the template called "Review Template"

We will also be available to train the new owner and their staff via screenshare! They can request a training anytime by following the steps in this video:

Thanks for notifying us of this issue, this has now been addressed.

Thanks for this suggestion. We are already looking into this, but we do not yet have an ETA on this feature.

Base Package ⋅ Who else works here (requested by Chrissanne) ⋅ Leadboxes and Contact Forms now have an email reply button in the Workflow Timeline ⋅ Drag & drop sortable menubar ⋅ Per user timezone override ⋅ Billing address for APWT bills - loc...

Thank you for the additional improvement suggestions! We have updated the system so that starting and ending slashes '/' will automatically be removed when you enter in the Typed URL. We used to automatically downcase all filenames years ago, but we received numerous complaints that our customers wa...

The verbiage that you are referring to can be found by clicking on "settings" on the main menu and then click on "invoicing". From here click on the tab that says "invoice Email" scroll down and you will see the message that you can edit.

Redirects should not be entered with a slash '/' at the end of the Typed URL. We have updated the system to no longer accept slashes at the end of a Typed URL. You should edit the existing redirects and remove the slash at the end of the Typed URL An ending slash on the "Redirect URL" is s...

Thanks for reporting this. This issue has now been addressed, please confirm if it is working for you now.

This will happen if you set your homepage to hidden. You can correct this by logging into your account and choose "Website" and then "My webpages" from the main menu. Now look through the list and find the page labeled "home page" in blue. Click on the "gear" ...

Please try it now and you can also include the question mark.