AllProWebTools.com

Is it possible that you replied to your Facebook message more than 24 hours from when they contacted you? Facebook has a policy that limits responses from AllProWebTools to within 24 hours of the last time the person messaged you. You can read the policy here: https://developers.facebook.com/docs/me...

Please attach a screenshot so that we can understand where you are seeing this.

This is also explained in detail here: https://www.allprowebtools.com/Text-Mes ... Marketing/

Thanks for reporting this. This is a known limitation as the contract system is using the currently logged in customer to pull the contract info. It is not possible to be logged in as 2 different customers at the same time. Your web browser can only distinguish one logged in user. You can avoid this...

Thanks for reporting this.

This issue has been addressed.

Thanks for posting the error code, but this screenshot was taken 2 days ago. We will need a more recent screenshot as the newer error message will contain ADDITIONAL information that will assist us in understanding the issue.

We have just processed a test order and refund via paypal in your account. Please take a look at this order: https://c173.allprowebtools-s1.com/console5.4/order.php?order_id=54114 You will see in the "notes" section that a refund was processed and a refund invoice# of 54115 was generated which will ...

Thanks for reporting this. This issue has been addressed.

There is a separate menubar for customers who are logged into their account. You can learn more about that here: Zs_Ja2CV33A You can also create a separate page with no menubar by going to the settings for your webpage and flipping the switch to turn off the theme for that particular webpage. By doi...

The log shows that the email is actually being sent twice. So that we can investigate this further, please describe the steps that you are taking to send the estimate. Is it possible that the "send" button is being clicked twice or that the page is being refreshed? Has this always happened? When did...

I do not expect any problems, but keep an eye on it and let us know!

Another thought might be to display a discount code or a special website address in the video 75% of the way through. This way if someone makes it that far, they can apply for the special offer and be directed to a signup form. Even if they have already entered their information on a different signu...

We are so glad to hear that you are keeping a watch on your sending reputation!

Since you have had your account for many years, the score had become inaccurate. I just went ahead and cleared your score so it is like new.

You should be good to go now!

I am not aware of any way of accomplishing this or a way to build this feature. We would also need a number of other clients to request this in order to cover the costs of building such a feature.

Thanks so much for the detailed explanation - it really helps us! I have just logged into your account and I am able to filter and see more than 10 results. I am wondering if this worked for you in the past? I am also wondering if it works for you on a different computer and/or different web browser...

The income listed on the main dashboard is strictly counting all payments made to you during the month and does not subtract any refunds made. You can click on this total to get a complete detail of all income that was totaled to arrive at that sum. The Net Sales report totals income from orders and...

order number 48513 is dated 11/8/2019 and order number 51120 is dated 3/8/2020.

It appears that the autoship will generate a new order tonight 7/7/2020 which will be dated 7/8/2020 (due to timezone differences between HST and MDT). Please let us know if the order is not created.

You can do a Google search for "allprowebtools stylesheet" and the first result will provide instructions.

You can put the code at the very bottom of the stylesheet

The spacing is part of your website theme. You can remove the padding with by adding this code to the bottom of you stylesheet:

This message will occur if you are trying to upload a file that is too large. Please observe the notification at the top of the upload screen:

The code that you have provided WILL automatically be there - if the parent menubar item has no content on the page and is only being used as a parent menu item. If you put content on the page, then what is actually happening when someone clicks on the parent item is that the browser is being redire...

This video explains how to setup products with calendars so your website visitors can schedule time with you:

The recommended solution for this can be found here: viewtopic.php?f=1&t=4131

Please be sure to follow the instructions for each user as explained in this video:

Thanks for bringing this to our attention. The release notes have been updated to more accurately describe the functionality as follows:

"International shipping flat rate if cart over amount (ex: $10 shipping if you spend over $100)"

You are looking at the Campaign screen. The Signup boxes can be found on the Signup box screen. Go to the main menu and then: contacts->signup boxes

I can see the feature that you are asking about in the screenshot that you provided.

The purpose of the abandoned cart email is to encourage a newcomer to try your product or service for the first time. Are you asking to configure your account to allow visitors to intentionally come to your website each month and abandon a cart knowing that they can get a discount every month?

We will be happy to look into this for you, please provide administrative access to your Facebook account.

Your duplicates are all cleared!

In AllProWebTools version 5.5, Google is requiring that all linked Google Calendar accounts must be re-linked. This applies to AllProWebTools user accounts AND the Google Calendar account linked in the AllProWebTools integrations area. AllProWebTools user accounts : If you are looking for individual...

This happens when you do not specify your Facebook image for that page. This is found in the webpages "settings" here:
TAGS: facebook image og:image facebook graph image

Thanks for that additional information!

It is recommended to logout the first user before logging back in with another user.

I have reset your permissions again - and I have verified that at this moment - you have access to the forum. I noticed that they had all been cleared out again. Out of hundreds of users on this forum, you are the only one experiencing this issue. When you login to the forum, are you making any chan...

This feature is now available in version 5.5, as shown here: viewtopic.php?f=5&t=4224&p=9277

The new method for "merging" a tag is to copy "tag A" into "tag B" (this results in tag B containing everything that was in tag A and tag B) - then you can simply delete tag A if you wish.

We have found that offering this functionality is more intuitive for the majority of our users.

Your permissions have been reset, please try logging in to the forum again.

The report page that you are looking at has a title at the top that looks like this: campaign-stats.png It is showing which action will occur next (the step) for each contact and on what date. If there are no more actions to be taken, it just shows the last action take and when. Your campaign is con...

Hello! Your account shows that you have received orders from 87 addresses in Japan over the past few years. This record is the only one presenting with this issue. Here is a sample of some of the Japanese addresses that have been entered into your website: japanese.png In order to address this, we w...

We have tested this on our own yahoo email account and here is what we see:
It appears to be a setting in your yahoo email account. We suggest contacting yahoo to assist you further with this.

This issue was a result of moving your domain real-noni.com to Godaddy without moving all related DNS records. Since you are no longer sending from real-noni.com, we have updated your account to send from realnoni.com. You should be able to send emails now.

There is a "Terms and Conditions" checkbox requirement that can be added to your checkout screen. You can find it from the main menu: settings->website then click on "Terms and Conditions". Screenshot from 2020-05-20 12-31-51.png Screenshot from 2020-05-20 12-00-16.png The "I accept verbiage" is wha...

From the main menu: Settings -> Invoicing

On this page, there is a tab called "Invoice Email". On that tab you will find relevant settings.

Thanks for the suggestion! We will consider this for a future version.

I have just tested this in your account with this record: https://c173.allprowebtools-s1.com/cons ... p?id=38205

I entered the zip code and the state and city auto-filled. Can you provide more explanation of the issue?

The process is to contact AllProWebTools Support via Support Chat or Support Screenshare to ask for a "Domain Transfer Authorization Code", also known as: "EPP code" or "transfer key" AllProWebTools will send you an email with a special code of random letters, numbers and symbols that you will provi...

Please start a Support Screenshare so that we may assist you further with this issue. Here is a video that explains how:

Please make sure you have your login and password for Facebook and start a Support Screenshare so that we may assist you further with this issue. Here is a video that explains how:

Please start a Support Screenshare so that we may assist you further with this issue. Here is a video that explains how: