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Thanks for reporting this. This issue has been addressed.

Thanks! That is a great idea. Are there any other users who would like to see this feature?

When you are on that screen, try holding down the "CTRL" button your your keyboard and tap the zero key. If that does not correct the issue, please start a screenshare so that we can help you further. This video will show you how to start a screenshare:

This feature will be included in version 5.6. You can learn more about this version and when it will become available here: viewtopic.php?f=5&t=4239

Base Package Bootstrap 4 New default website layout All HTML system templates (plgs) to WYSIWYG Header and Footer templates to WYSIWYG Logo uploader with auto sizing for favicon, invoice logo, website logo, etc Who else works here (requested by Chrissanne) Leadboxes and Contact Forms now have an em...

It is possible to create a survey and embed it on your website. You can email your clients with a link to the page on your website where they can take the survey.

There is most likely a way to fix this, but we will need to do it quickly. Please start a Support Screenshare so we can work on this with you. Here are instructions to start a ScreenShare:

If you start another ScreenShare I would like to help you personally, not Tommie.

If I am understanding your needs correctly, this is already possible in your AllProWebTools account. Please start a Support Screenshare to be shown exactly how this can be accomplished. This video shows how to start a Support Screenshare:

You have configured your product to be available "locally" - this feature works in conjunction with your Delivery Shipping options. Since you do not have any Shipping options configured, your "local" product is not available to anyone anywhere. You should go into your product settings and turn off t...

The system is designed to take the user to the login page so that they can login to access the members only webpage. The login page is customizable, so you can add anything that you like to it by going to "settings"->"administrator" end then editing the file called "Login Template"

Please provide additional information about how this invoice was created, or start a Support Screenshare so that you can demonstrate how to reproduce this issue. Additional information that would help would include: - Does this happen with all of your invoices? - Has this just recently started happe...

This video explains how to setup an email campaign:

We charge $1.00 / month to host a domain.

It looks like you have a domain name libertyneverstartagain.net that redirects to libertyneverstartagain.com. Everything about the libertyneverstartagain.com appears to be setup properly and is working. It is only when you use the libertyneverstartagain.net link that there is a problem. It appears t...

Please provide the URL so that we can inspect the code.

It is possible to use javascript. Please include more details about what you are doing and the problem you are encountering.

Is it possible that you replied to your Facebook message more than 24 hours from when they contacted you? Facebook has a policy that limits responses from AllProWebTools to within 24 hours of the last time the person messaged you. You can read the policy here: https://developers.facebook.com/docs/me...

Please attach a screenshot so that we can understand where you are seeing this.

This is also explained in detail here: https://www.allprowebtools.com/Text-Mes ... Marketing/

Thanks for reporting this. This is a known limitation as the contract system is using the currently logged in customer to pull the contract info. It is not possible to be logged in as 2 different customers at the same time. Your web browser can only distinguish one logged in user. You can avoid this...

Thanks for reporting this.

This issue has been addressed.

Thanks for posting the error code, but this screenshot was taken 2 days ago. We will need a more recent screenshot as the newer error message will contain ADDITIONAL information that will assist us in understanding the issue.

We have just processed a test order and refund via paypal in your account. Please take a look at this order: https://c173.allprowebtools-s1.com/console5.4/order.php?order_id=54114 You will see in the "notes" section that a refund was processed and a refund invoice# of 54115 was generated which will ...

Thanks for reporting this. This issue has been addressed.

There is a separate menubar for customers who are logged into their account. You can learn more about that here: Zs_Ja2CV33A You can also create a separate page with no menubar by going to the settings for your webpage and flipping the switch to turn off the theme for that particular webpage. By doi...

The log shows that the email is actually being sent twice. So that we can investigate this further, please describe the steps that you are taking to send the estimate. Is it possible that the "send" button is being clicked twice or that the page is being refreshed? Has this always happened? When did...

I do not expect any problems, but keep an eye on it and let us know!

Another thought might be to display a discount code or a special website address in the video 75% of the way through. This way if someone makes it that far, they can apply for the special offer and be directed to a signup form. Even if they have already entered their information on a different signu...

We are so glad to hear that you are keeping a watch on your sending reputation!

Since you have had your account for many years, the score had become inaccurate. I just went ahead and cleared your score so it is like new.

You should be good to go now!

I am not aware of any way of accomplishing this or a way to build this feature. We would also need a number of other clients to request this in order to cover the costs of building such a feature.

Thanks so much for the detailed explanation - it really helps us! I have just logged into your account and I am able to filter and see more than 10 results. I am wondering if this worked for you in the past? I am also wondering if it works for you on a different computer and/or different web browser...

The income listed on the main dashboard is strictly counting all payments made to you during the month and does not subtract any refunds made. You can click on this total to get a complete detail of all income that was totaled to arrive at that sum. The Net Sales report totals income from orders and...

order number 48513 is dated 11/8/2019 and order number 51120 is dated 3/8/2020.

It appears that the autoship will generate a new order tonight 7/7/2020 which will be dated 7/8/2020 (due to timezone differences between HST and MDT). Please let us know if the order is not created.

You can do a Google search for "allprowebtools stylesheet" and the first result will provide instructions.

You can put the code at the very bottom of the stylesheet

The spacing is part of your website theme. You can remove the padding with by adding this code to the bottom of you stylesheet:

This message will occur if you are trying to upload a file that is too large. Please observe the notification at the top of the upload screen:

The code that you have provided WILL automatically be there - if the parent menubar item has no content on the page and is only being used as a parent menu item. If you put content on the page, then what is actually happening when someone clicks on the parent item is that the browser is being redire...

This video explains how to setup products with calendars so your website visitors can schedule time with you:

The recommended solution for this can be found here: viewtopic.php?f=1&t=4131

Please be sure to follow the instructions for each user as explained in this video:

Thanks for bringing this to our attention. The release notes have been updated to more accurately describe the functionality as follows:

"International shipping flat rate if cart over amount (ex: $10 shipping if you spend over $100)"

You are looking at the Campaign screen. The Signup boxes can be found on the Signup box screen. Go to the main menu and then: contacts->signup boxes

I can see the feature that you are asking about in the screenshot that you provided.

The purpose of the abandoned cart email is to encourage a newcomer to try your product or service for the first time. Are you asking to configure your account to allow visitors to intentionally come to your website each month and abandon a cart knowing that they can get a discount every month?

We will be happy to look into this for you, please provide administrative access to your Facebook account.

Your duplicates are all cleared!

In AllProWebTools version 5.5, Google is requiring that all linked Google Calendar accounts must be re-linked. This applies to AllProWebTools user accounts AND the Google Calendar account linked in the AllProWebTools integrations area. AllProWebTools user accounts : If you are looking for individual...