Base Package ⋅ Leadboxes and Contact Forms now have an email reply button in the Workflow Timeline ⋅ Drag & drop sortable menubar ⋅ Per user timezone override ⋅ Billing address for APWT bills - located at console4.62/set-billing-information.php ⋅&nbs...

Thank you for the additional improvement suggestions! We have updated the system so that starting and ending slashes '/' will automatically be removed when you enter in the Typed URL. We used to automatically downcase all filenames years ago, but we received numerous complaints that our customers wa...

The verbiage that you are referring to can be found by clicking on "settings" on the main menu and then click on "invoicing". From here click on the tab that says "invoice Email" scroll down and you will see the message that you can edit.

Redirects should not be entered with a slash '/' at the end of the Typed URL. We have updated the system to no longer accept slashes at the end of a Typed URL. You should edit the existing redirects and remove the slash at the end of the Typed URL An ending slash on the "Redirect URL" is s...

Thanks for reporting this. This issue has now been addressed, please confirm if it is working for you now.

This will happen if you set your homepage to hidden. You can correct this by logging into your account and choose "Website" and then "My webpages" from the main menu. Now look through the list and find the page labeled "home page" in blue. Click on the "gear" ...

Please try it now and you can also include the question mark.

The field size has been increased to 255 characters for this account - please verify that you can now enter more text.

We will work on the ? issue and let you know when that is available...

We will be happy to look into this for you. Can you please provide the support code for the account that you are currently working on. We would like to add an experimental feature to the account you are working in for you to use.

The verbiage that is in the {ORDER DETAILS} is predetermined by the system and which items were purchased, there is currently no way to edit it. We have updated the "Email Invoice" system email template to match the other system emails. You can learn how to edit these yourself as described...

[tags] leadbox order signup box order sign up box order

You can edit the appearance of your Shipping Confirmation email by choosing "marketing" and then "emails" from the main menu. Scroll through the list of emails and find the one called "[SYSTEM] - Shipping Confirmation Email"/ Click the pencil icon to edit the email and ...

I am sorry, we do not have any experience doing this with Vimeo.

Keywords for SEO purposes have been unused for many years now. You can read more about this on this webpage written by yoast (one of the most respected and utilized SEO services available)

https://yoast.com/meta-keywords/

We have performed a major server upgrade. I will pull all of your settings over within the next few hours and then let you know.

In order to help you further with this, we will need to do a Support Screenshare. Here is a video that will show you how to start a Support Screenshare:

We do not recommend using raw HTML forms as much of the functionality will be lost. This includes dynamic thank you messages, updates when new fields are added, and how the form reacts when a user does not enter all of the info correctly. The most important concern is that your forms may no longer w...

It does appear that you have configured the redirects correctly. You are working in a clone build of a live website for the purpose of creating a new theme to be applied to the live website at a later date. For this reason, the development install that you have will not be fully functional when it c...

You can select the option that says "out of office message"

The test email system has been moved in version 5.0. Previously, many of our users were confused when they would use tokens such as {FIRST} or {LAST} and then send a test email to an email address that was not in the CRM. This resulted in no name coming through in the test email. This will also allo...

This issue has now been addressed in version 5.0. Duplicate opens in a row will only show as a single open. If any other timeline event occurs such as a different email being opened, or a note is added to the CRM, or an invoice is created, etc. A subsequent opened email will be reported once more in...

Yes, we will look into a way of consolidating these into a single notification over the next few days. Until then, you can use the Workflow Timeline filters to show ONLY the notes. The filter looks like a thought bubble.

As of AllProWebTools 5.0 if you send 2 different scheduled emails to the same email address in the same day, your customer will only receive the first email sent. If you schedule 2 (or more) different scheduled emails to the same email address at the exact same hour of the day - your customer will r...

For both Wordpress AND AllProWebTools websites, the leadboxes can be centered by adding a single line to the CSS file as follows:

.custombox0 {
margin: auto;
}


TAGS: center signup box / center signup form / center leadbox / center lead form

The additional functionality that you are requesting would involve quite a bit of changes to the code. We will consider making these adjustments if there are other users who would like to comment on this thread and request that these changes are added.

Thanks for reporting this, we have addressed this issue. Please give it another try and let us know how it works out!

Here is a video that will show you how to do this:

Yes, we are still looking into this issue for you and we will post back here when we have a resolution for you.

Since you have been upgraded to the new version 5.0:

We have been seeing error logs that indicate that your computer keeps trying to use version 4.63 and 5.0 at the same time and that will DEFINITELY cause you problems like this. We recommend clearing your cookies and this should resolve the issue.

The AllProWebTools credit card processing system automatically adds the "0" before any single digit expiration dates before it sends them on to the credit card processing company. If this were not the case, you would most likely be getting many more complaints from your customers attemptin...

This record has been completely purged as requested.

In the article here: https://www.allprowebtools.com/New-from-AllProWebTools-CRM-Email-Inbox/ Under the heading "FAQ about the CRM Email Inbox" - you will see under the 3rd bullet point the following text: It will ONLY display emails from email addresses that have a contact record in your C...

We have made some adjustments to your security settings. Please run another scan and let us know the new findings.

Reports->Accounting->Sales Reports at the top of the screen you will see a white button that says "Filter Report". Click this button and you will see a number of filtering options. You can set the "Order Status" to "Show only unpaid". Be sure the set the appropriate dat...

Since there are several configurations that may affect your results. We suggest that you process a test transaction and let us know the Support Code and resulting order# from the test transaction. This will allow us to assist you further. You can always perform a test charge by setting authorize.net...

I have just created a test email address on your account and I setup an out of office message by following the instructions found here: https://www.targetintegration.com/how-to-setup-an-out-of-office-reply-on-roundcube/ I then sent a test email to that address from a gmail account and within 10 seco...

You will not find a clear cache button on development sites because AllProWebTools does not cache anything on development sites. Caching may still occur in your web browser, so we recommend that you follow the instructions here: https://www.getfilecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refre...

Yes, clicking "unsubscribe from all" will do exactly that. This is in accordance with the requirements of the CAN-SPAM act. When a customer "unsubscribes from all" it will not change what tags they have, it just prevents any marketing related emails from being sent out to them. O...

I am not aware of any changes.

Base Package ⋅  https://developers.facebook.com/docs/marketing-api/guides/lead-ads/retrieving/ ⋅ Delete from timeline (admin only) - hide ⋅ http://allprowebtools.com/forum/viewtopic.php?f=4&t=2964&p=4294&hilit=gallery#p4294 ⋅ Who else works here (...

This feature has just been added.

This update is now available.

What would you like to call them?

How about "ticket" and "invoice 1234"?

This is likely caused by a number of CRM records tied to the user by the "Account Manager" field who were all due to be called a while back. You can remove all of the users that are tied to the user by visiting the user's Sales Pipeline. You can get to the Sales Pipeline as shown in this v...

Thank you for reporting this. Your detailed explanation of this issue allowed us to address this right away and a patch has been installed to address this issue for all future orders.

We appreciate your reporting this issue and thank you for providing such detail. We have attempted to reproduce the issue that you have described in the latest versions of Chrome, Firefox, and Edge. We have also attempted to reproduce the issue by both creating a new leadbox and editing an existing ...

This feature is not currently available, but it will be very easy to add so I have added it to be available in our next version release here: viewtopic.php?f=5&t=3916&p=8212#p8212

Yes. You can create a campaign that is triggered by a purchase of a specific product. From the main menu choose "Emails" -> "Manage Campaigns". Here you can create a new campaign, then set the "trigger" to "Product Purchase". You will then see a new dropdown l...

Thanks so much for your suggestions! You should already be able to copy and paste from a word file if you are copying text. If you are trying to copy tables and images from a word doc - that just does not work because word docs do not format in HTML. Here is a video with information on loading custo...

Thanks for reporting this, you should now find Hong Kong in the list of countries.