Search found 30 matches
- Wed Dec 28, 2016 12:17 pm
- Forum: Report a Bug
- Topic: Email photo library
- Replies: 2
- Views: 2545
Re: Email photo library
It is working now. Thank you!
- Wed Dec 28, 2016 10:13 am
- Forum: Report a Bug
- Topic: Email photo library
- Replies: 2
- Views: 2545
Email photo library
I'm trying to update the January Newsletter for Colorado Tub Repair. None of the pictures are showing up in the email and when I go to replace the picture with one from their library (or add a new one) I get this error: /var/www/vhosts/coloradotubrepair.com/subdomains/apwt/httpdocs/temp/upload_thumb...
- Wed Nov 23, 2016 10:29 am
- Forum: Help / How to use AllProWebTools
- Topic: Moving Text on an Email
- Replies: 1
- Views: 1747
Moving Text on an Email
Howdy. I am trying to move the right side of a newsletter (the text) of Colorado Tub Repair's December Newsletter down a few lines so it looks like it's lined up towards the middle of the pictures on the left. When I try to move the text on the right down, the pictures on the left move down too. Hel...
- Wed Nov 02, 2016 10:05 am
- Forum: Help / How to use AllProWebTools
- Topic: Mailgun Changes?
- Replies: 1
- Views: 2612
Mailgun Changes?
I got this email from MailGun this morning. Will these changes effect us? Hello, We’re writing to let you know of several upcoming changes that may impact your Mailgun account. This email contains a list of steps that you can reference that will help you determine if you need to make any changes to ...
- Wed Nov 02, 2016 10:02 am
- Forum: Help / How to use AllProWebTools
- Topic: Client APWT URL access
- Replies: 3
- Views: 3646
Re: Client APWT URL access
Thanks! Also - She was set up with a demo site a while back and it's requiring her to put in her credit card information for the set up fee when we are trying to set it up for her (thus that fee would be waved). Suggestions on how to move forward so I can help her set up without the APWT setup fee?
- Tue Nov 01, 2016 11:55 am
- Forum: Help / How to use AllProWebTools
- Topic: Client APWT URL access
- Replies: 3
- Views: 3646
Client APWT URL access
I am trying to set up Jessica Nowell with TOP Organization on AllProWebTools and it says that toporganization.myallprowebtools.com is already taken? Is it possible to get that account under CR Conversations so I can get her Mailgun all connected and everything? Or do I need to set up a different acc...
- Tue Aug 30, 2016 4:28 pm
- Forum: Help / How to use AllProWebTools
- Topic: Spacing in email
- Replies: 2
- Views: 2707
Re: Spacing in email
I made a new email and copied and pasted... Thanks Dave!
- Tue Aug 30, 2016 9:28 am
- Forum: Help / How to use AllProWebTools
- Topic: Spacing in email
- Replies: 2
- Views: 2707
Spacing in email
My client, Colorado Tub Repair's email that I created, titled "Contractor Newsletter" has a large space between the header and the body of the email and I can't figure out how to delete it. It's only visible in the "preview" setting, not the "edit" setting. Please help?
- Tue Aug 09, 2016 4:34 pm
- Forum: Help / How to use AllProWebTools
- Topic: Setting up email with Mailgun Sandbox
- Replies: 4
- Views: 3345
Re: Setting up email with Mailgun Sandbox
Ok I went to Settings - Email and put in the SMPT settings. I then did a test email and it came back and said - "The parameters passed to the API were invalid. Check your inputs!"
It doesn't look like the sandbox url on Mailgun has any DNS records to put into AllProWebTools - is that why?
It doesn't look like the sandbox url on Mailgun has any DNS records to put into AllProWebTools - is that why?
- Tue Aug 09, 2016 1:11 pm
- Forum: Help / How to use AllProWebTools
- Topic: Setting up email with Mailgun Sandbox
- Replies: 4
- Views: 3345
Setting up email with Mailgun Sandbox
Howdy, I'm working on setting up email for a new client who doesn't have a website - and trying to use the sandbox domain through Mailgun. When I try and put in the SMTP information into AllProWebTools, it gives me this notice - "This page is not available while using myallprowebtools.com. This feat...
- Fri Jul 08, 2016 10:15 am
- Forum: Report a Bug
- Topic: Picture in Email
- Replies: 1
- Views: 3400
Picture in Email
Howdy! I have a client that got an email reply from one of her email recipients that a picture in her email (newsletter) did not show up. Although, I've sent the same newsletter to myself in a test and the picture shows up. Do you all have any idea why this would happen so I can tell my client what ...
- Thu Jun 30, 2016 4:38 pm
- Forum: Report a Bug
- Topic: Unsubscribe issue
- Replies: 3
- Views: 3825
Re: Unsubscribe issue
In Mailgun it also says that in May their dropped rate was 259 but in AllProWebTools the unsubscribed was only 30. Is the "bounced" list in Mailgun recurring? Making the unsubscribe for June only 12? Confused because May was so different in comparison.
- Thu Jun 30, 2016 3:10 pm
- Forum: Report a Bug
- Topic: Unsubscribe issue
- Replies: 3
- Views: 3825
Unsubscribe issue
I have a client in my "expert" panel that has 600 unsubscribes and their Mailgun account shows they have no unsubscribes. Thoughts as to why?
- Tue Jun 21, 2016 5:31 pm
- Forum: Help / How to use AllProWebTools
- Topic: Different colored bullets in email
- Replies: 1
- Views: 2484
Different colored bullets in email
Hello! Is it possible, when writing an email and using bullets to make the bullets a different color other than black?
- Thu Apr 28, 2016 10:10 am
- Forum: Report a Bug
- Topic: Notes skips when off screen
- Replies: 7
- Views: 5937
Re: Notes skips when off screen
Thank you for the quick and educational reply! It works!
- Wed Apr 27, 2016 10:22 am
- Forum: Report a Bug
- Topic: Notes skips when off screen
- Replies: 7
- Views: 5937
Notes skips when off screen
When I'm typing a long note in a contact card, then click to a different screen or even anywhere outside the "notes" section, the cursor goes all the way to the beginning of the note. I then have to sit and scroll all the way to the end of my note, and based on the length of the note - this takes a ...
- Tue Apr 12, 2016 5:33 pm
- Forum: Report a Bug
- Topic: Login not showing up after deploy
- Replies: 5
- Views: 5106
Re: Login not showing up after deploy
Thank you! This was a very helpful response.
- Tue Apr 12, 2016 9:19 am
- Forum: Report a Bug
- Topic: Login not showing up after deploy
- Replies: 5
- Views: 5106
Re: Login not showing up after deploy
Jacquelyn Gutc with Magpie Media
Thank you!
Thank you!
- Mon Apr 11, 2016 12:21 pm
- Forum: Report a Bug
- Topic: Login not showing up after deploy
- Replies: 5
- Views: 5106
Login not showing up after deploy
I just "deployed" a client but the "login" button has not showed up on the contact card.
- Tue Mar 29, 2016 10:39 am
- Forum: Help / How to use AllProWebTools
- Topic: Switching to Mailgun with no website
- Replies: 3
- Views: 5890
Re: Switching to Mailgun with no website
She does not have a website, therefore has no website host to be able to add/ edit her DNS records.
- Tue Mar 29, 2016 10:17 am
- Forum: Help / How to use AllProWebTools
- Topic: Switching to Mailgun with no website
- Replies: 3
- Views: 5890
Switching to Mailgun with no website
Am I able to set up a new AllProWebTools user for Mailgun that does not have a website?
- Thu Feb 25, 2016 10:49 am
- Forum: Help / How to use AllProWebTools
- Topic: Mandrill Discontinuing?
- Replies: 3
- Views: 12890
Mandrill Discontinuing?
I just got an email from Mandrill saying they are discontinuing their services and we should move to mailchimp? What do I do from here?
- Tue Feb 23, 2016 11:34 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Bounce Report
- Replies: 3
- Views: 17334
Re: Email Bounce Report
AllProWebTools team (Kyle, Shantel and Dave) come down to my office in Denver to do a training and informed my clients that you can go in and pull a report in AllProWebTools.
- Mon Feb 22, 2016 10:25 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Bounce Report
- Replies: 3
- Views: 17334
Email Bounce Report
How can you download or lookup a "bounced" list from emails you send? Also - I had a client that downloaded the "bounced" list off of AllProWebTools and it showed that none bounced. When she goes to her Mandrill account it showed that 9.5% bounced. How can we get an accurate reading from AllProWebTo...
- Fri Jan 29, 2016 10:35 am
- Forum: Report a Bug
- Topic: Scheduled emails going out throughout the day
- Replies: 3
- Views: 15349
Scheduled emails going out throughout the day
I have a client that's scheduled newsletter is going out in segments throughout the day even when I scheduled it at 10am.
- Wed Dec 16, 2015 3:11 pm
- Forum: Report a Bug
- Topic: Emails not deleting
- Replies: 2
- Views: 4814
Re: Emails not deleting
It looks fixed. Thank you!
- Wed Dec 16, 2015 3:09 pm
- Forum: Report a Bug
- Topic: Email video embed won't go away
- Replies: 1
- Views: 3701
Email video embed won't go away
For Jeff Douglas' (MountainStorm Insurance's) January 2016 newsletter - He wants me to take out the video. I took it out and added text and a link to his Facebook page instead. When I send it to myself as a test email the video still shows but when I go to edit it it shows the video is gone. Thank y...
- Tue Nov 10, 2015 2:37 pm
- Forum: Report a Bug
- Topic: Emails not deleting
- Replies: 2
- Views: 4814
Emails not deleting
Emails are not deleting in the drop down when going to schedule email campaigns. Ex. Kelli Strott's account: I had to add a * next to all the emails she wanted scheduled in her campaign as all the emails ever made were in the drop down.
- Tue Nov 10, 2015 12:58 pm
- Forum: Report a Bug
- Topic: Completely Deleting a Contact
- Replies: 1
- Views: 2847
Completely Deleting a Contact
When I delete a contact on the contact page, it doesn't also delete from my "sales" list.
- Mon Sep 28, 2015 1:10 pm
- Forum: Report a Bug
- Topic: Pop-Up notifications will not go away
- Replies: 1
- Views: 2817
Pop-Up notifications will not go away
Pop up notifications are awesome but they wont go away even after I have clicked on them or 'x-ed' out of them.