Search found 27 matches

by Rene423
Thu May 12, 2016 12:46 pm
Forum: Help / How to use AllProWebTools
Topic: Product Updates
Replies: 2
Views: 3173

Re: Product Updates

I am seeing this occurring on a few more products.
by Rene423
Thu May 12, 2016 12:43 pm
Forum: Help / How to use AllProWebTools
Topic: Leadbox Main
Replies: 1
Views: 2455

Leadbox Main

Up until a few days ago, there was only one valid person in my Leadbox Main. Now I am seeing some suspecting emails and one order from 8-9 months ago. Why? I want to make sure my website is correct, up-to-date and more importantly, it is secure. Please check.

Thank you.
by Rene423
Thu May 12, 2016 12:39 pm
Forum: Help / How to use AllProWebTools
Topic: Product Updates
Replies: 2
Views: 3173

Product Updates

I made changes to the SEO, for Nettle, saved it, but it wouldn't save the changes. It would for all the other ones I have done so far. Why won't this product save the update?
Store / View Products / Nettle (#1165)
by Rene423
Wed Apr 06, 2016 3:21 pm
Forum: Help / How to use AllProWebTools
Topic: PayPal
Replies: 10
Views: 23014

Re: PayPal

Hello John, Yes, yesterday and last night is when I thought it was resolved, but a PayPay person called me just before I added the last note at lunch time today. So, you didn't originally have to reply. I know about the setup in the dashboard. My question was - is the IPN format in the field after m...
by Rene423
Wed Apr 06, 2016 1:07 pm
Forum: Help / How to use AllProWebTools
Topic: PayPal
Replies: 10
Views: 23014

Re: PayPal

Well, after talking to another PayPal personnel, no one seems to really know. Some think it is what APWT requires. Do you?
by Rene423
Wed Apr 06, 2016 12:56 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up Email
Replies: 5
Views: 9467

Re: Setting up Email

Thanks, John. I will check out the video in the afternoon. However, I create strong passwords due to my IT Security background, so it surprises me that it won't accept mine.
by Rene423
Wed Apr 06, 2016 12:52 pm
Forum: Help / How to use AllProWebTools
Topic: Email coding for site hyperlink
Replies: 2
Views: 7819

Re: Email coding for site hyperlink

Thank you, John.

I actually figured it out, but at 1:30 am, I headed for bed. Glad to know I did it correctly.

Have a good day.

Sage René
by Rene423
Tue Apr 05, 2016 10:03 pm
Forum: Suggestions / Feature Requests
Topic: Search Sites
Replies: 1
Views: 6604

Search Sites

Have you thought of making a Search site that could be used for key words, with a hyper link where some of the answers can be found or list the link and to the YouTube site if it is for a video? This would make is much easier vs. typing in Search and having to weed through all the references to the ...
by Rene423
Tue Apr 05, 2016 9:53 pm
Forum: Help / How to use AllProWebTools
Topic: Email coding for site hyperlink
Replies: 2
Views: 7819

Email coding for site hyperlink

About 2 years ago, I had used a code that was provided to me to use in place of my full email id. When I'm in the Dashboard > Website > Web pages > Home, if you look at "email": Orders may be called in at 970-629-1620, by email or ordered online at www.RisingPhoenixLtd.com, you will see the coding i...
by Rene423
Tue Apr 05, 2016 9:43 pm
Forum: Help / How to use AllProWebTools
Topic: PayPal
Replies: 10
Views: 23014

Re: PayPal

You may ignore the post. I called PayPal a 3rd time (3 times a charm) and got to the right person. They let me know that is required by them.

Thanks
by Rene423
Tue Apr 05, 2016 9:21 pm
Forum: Help / How to use AllProWebTools
Topic: More Questions After Reviewing Dashboard
Replies: 5
Views: 9987

Re: More Questions After Reviewing Dashboard

Thank you, John for answering my questions. As you can tell, I'm usually online at night, due to my day job, so I have to communicate via the Forum or email. When I call in during the day, it is due to my being an a short break, thus, I don't have much time to login on my tablet to walk through my Q...
by Rene423
Tue Apr 05, 2016 8:59 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up Email
Replies: 5
Views: 9467

Re: Setting up Email

Grrrrrr.....I went in to create an email id for me, after I put in a password, (which I have the upper/lower case, two numbers and one special character) and click Save, it returns: Error: Your password is not complex enough. According to the server policy, the minimal password strength is Strong. T...
by Rene423
Tue Apr 05, 2016 8:49 pm
Forum: Help / How to use AllProWebTools
Topic: Taxes
Replies: 2
Views: 7499

Re: Taxes

Thank you, John. Taxes are Online.
by Rene423
Tue Apr 05, 2016 8:47 pm
Forum: Help / How to use AllProWebTools
Topic: PayPal
Replies: 10
Views: 23014

PayPal

Just wanted to double check with you on the IPN for PayPal. Previously we had the mockup site name. When I called PayPal, they said to change out the mockup URL to the activated RisingPhoenixLtd URL. I noticed there is /listener/paypal-ipn.php after https://www.risingphoenixltd.com : https://www.ris...
by Rene423
Tue Apr 05, 2016 7:27 am
Forum: Help / How to use AllProWebTools
Topic: Emai in Website
Replies: 1
Views: 6496

Emai in Website

When my website was first set up, I was told to use the encoded "email" in my site which would divert the customer to send an email without actually having my email id, when they click on the hyperlink. Is this still true, since there have been other changes I just want to confirm. I did test to see...
by Rene423
Tue Apr 05, 2016 7:18 am
Forum: Help / How to use AllProWebTools
Topic: Setting up Email
Replies: 5
Views: 9467

Setting up Email

Settings > Email ... Clicked on Login to your email by visiting: http://webmail.risingphoenixltd.com ... when the login box returned, I put in my email as the video suggested and the password, but it returned "Login Failed". I tried with just my name, as I do when I log into my dashboard, and with m...
by Rene423
Tue Apr 05, 2016 7:08 am
Forum: Help / How to use AllProWebTools
Topic: Taxes
Replies: 2
Views: 7499

Taxes

I followed the directions provided in the email for inserting tax rates. The only thing missing was are we to change the radio button at the bottom left that states "Offline" to "Online". I would suspect we are to change it, but want confirmation. Thank you.
by Rene423
Tue Apr 05, 2016 6:50 am
Forum: Help / How to use AllProWebTools
Topic: More Questions After Reviewing Dashboard
Replies: 5
Views: 9987

Re: More Questions After Reviewing Dashboard

Hello John,

As stated in the forum, I emailed the details since I couldn't convert the Word doc to jpg.

Sage Rene'
by Rene423
Sun Apr 03, 2016 9:31 pm
Forum: Help / How to use AllProWebTools
Topic: More Questions After Reviewing Dashboard
Replies: 5
Views: 9987

More Questions After Reviewing Dashboard

I tried to change the Word doc into a jpg file but I wasn't provided that option when I saved it. If you know of a way to save the word doc into jpg, please let me know. I will send it by email.

Thank you.
by Rene423
Sun Apr 03, 2016 9:06 pm
Forum: Help / How to use AllProWebTools
Topic: Questions after the meeting
Replies: 4
Views: 7545

Re: Questions after the meeting

Hello John: Thank you for answering all my questions. 1. I had already created a page, but turned it off until I received your answer. I will turn it back on and start adding to it. 2. The F[1] makes sense now. 3. I was able to void the test order. 4. Good to know the coupon expires after one use. 5...
by Rene423
Sun Apr 03, 2016 8:54 pm
Forum: Suggestions / Feature Requests
Topic: Credit Card Expiration Date Notification
Replies: 1
Views: 4238

Credit Card Expiration Date Notification

Please consider having a notification sent to us that our credit card expiration date is about to expire in order for us to update it in the Dashboard or call the office with it. My expiration date was put in wrong and caused my payment to not go through. Having notification ahead of time allows us ...
by Rene423
Sun Apr 03, 2016 8:51 pm
Forum: Suggestions / Feature Requests
Topic: Invoice PDF
Replies: 1
Views: 4263

Invoice PDF

Please consider making our invoices as a PDF; which is attached when you send an email that our payment has been made. It makes it easier at tax time to save and print them off for our accounting records and taxes. I have to copy and past the details, from the email or logging into my Dashboard, ont...
by Rene423
Tue Mar 29, 2016 7:11 pm
Forum: Help / How to use AllProWebTools
Topic: Questions after the meeting
Replies: 4
Views: 7545

Questions after the meeting

The Forum won't let me attach the document, so I will give a synopsis here and email the document. FORUM QUESTIONS 3-29-2016 1. Can we add affiliates, i.e. links to other business’? If so where and steps or which video would I find it under? 2. When John and I were looking at the mock invoice, in th...
by Rene423
Mon Mar 28, 2016 7:18 pm
Forum: Help / How to use AllProWebTools
Topic: Invoice & Logo
Replies: 3
Views: 5648

Re: Invoice & Logo

Thank you for your response. However, I should have asked if you compared the old with the new logo to verify the size. The new logo should be the same size of the old. I had phone calls in, screen shares, and then told to put the request in. However, there were issues with the request site too. Ple...
by Rene423
Mon Mar 28, 2016 12:38 pm
Forum: Help / How to use AllProWebTools
Topic: Invoice & Logo
Replies: 3
Views: 5648

Invoice & Logo

Hello, 1. I requested my new logo to be applied to my website. Though it's there, it appears it is smaller . The file I provided can be resized. Please check. There wasn't a place to provide the feedback, that I know of, on the ticket. 2. Is it still true that we can't view what my invoice will look...
by Rene423
Thu Mar 03, 2016 5:58 pm
Forum: Help / How to use AllProWebTools
Topic: Dimension for Pictures
Replies: 1
Views: 5273

Dimension for Pictures

Please provide the dimension for the pictures I will upload onto my site.
Suggestion: It would be nice to have the invoiced payment email in a PDF format; to save and have accessible for tax season and General Ledger.
by Rene423
Thu Jan 22, 2015 7:11 pm
Forum: Suggestions / Feature Requests
Topic: Attach Documents Feature
Replies: 1
Views: 2729

Attach Documents Feature

It would save time if a radio button, with upload file features, was added to the work request section. We could upload a Word/Excel doc which would contain screen shots for issue(s) or update examples for the development team and/or for the suggestions to be viewed. Currently, I have to put in a ti...