Search found 65 matches

by JanetY
Tue Dec 08, 2015 9:18 am
Forum: Help / How to use AllProWebTools
Topic: Inventory Deductions
Replies: 19
Views: 65793

Re: Inventory Deductions

Yes we have a location that lists what will be in the next version of the software. When you come into the forum, there is a topic called Change Log/Version Plans. Click on this and you will see the upcoming features.
by JanetY
Thu Dec 03, 2015 9:44 am
Forum: Suggestions / Feature Requests
Topic: Coming Soon Page
Replies: 1
Views: 3599

Re: Coming Soon Page

You are correct, we don't currently provide a "coming soon" splash page. We will consider this for future versions. Thanks for continuing to use the forum!
by JanetY
Thu Dec 03, 2015 9:37 am
Forum: Help / How to use AllProWebTools
Topic: template to import a csv file but need to fill in the tile row?
Replies: 1
Views: 2834

Re: template to import a csv file but need to fill in the tile row?

Keith,

Can you verify that when you download the template csv file from the console that you are leaving the headings alone in the file and transferring information from the client over to the correct column? We only support the column headings that are in our template csv file.
by JanetY
Tue Dec 01, 2015 12:40 pm
Forum: Suggestions / Feature Requests
Topic: Edit User name
Replies: 1
Views: 3326

Re: Edit User name

I'm sorry to hear that someone is having a rough time. :( Currently, we do not have this ability for you to do. Changing the login username has been requested as a new feature, you can track the progress here: http://www.allprowebtools.com/forum/vie ... f=4&t=2956
by JanetY
Mon Nov 30, 2015 9:59 am
Forum: Help / How to use AllProWebTools
Topic: reboot any site
Replies: 2
Views: 3495

Re: reboot any site

Keith, It looks like you removed a lot of your header and navigation code. Take a look at the following link that talks about backup policies. Luckily for you, you were working with a previous theme, business-casual. Switch back to that theme and you will have your former header code back to work wi...
by JanetY
Tue Nov 24, 2015 9:50 am
Forum: Report a Bug
Topic: Importing/Exporting Error Message
Replies: 2
Views: 4498

Re: Importing/Exporting Error Message

Viveka, we have received your submission and will look into the issue. We apologize for the inconvenience.
by JanetY
Tue Nov 24, 2015 9:42 am
Forum: Help / How to use AllProWebTools
Topic: Email templates
Replies: 1
Views: 2641

Re: Email templates

Yes, you can change the colors on the existing email templates. After you have selected the template you want to use (or you can create your own template), click on the Edit button in the Edit Email screen. You will see that you come up in an editor. Email templates are created out of html tables. I...
by JanetY
Mon Nov 23, 2015 3:04 pm
Forum: Help / How to use AllProWebTools
Topic: Tag Inventory
Replies: 1
Views: 2906

Re: Tag Inventory

If you go to Contacts->View All, you can click the filter button at the top Named Tags and choose the No Tags option. Then you can see a list of people that are not tagged. Of course, you can choose an actual tag name and see who is tagged with that tag. Will that help you out?
by JanetY
Mon Nov 23, 2015 10:33 am
Forum: Help / How to use AllProWebTools
Topic: Customize Blog Page and other questions
Replies: 2
Views: 3856

Re: Customize Blog Page and other questions

In Website->My Webpages, the webpage called Blog is redirected to our special blog page. To modify the blog template, you need to go to Settings->Administrator and in the Theme Editor panel, scroll down and click on Blog Template. The html code for this page will be displayed. This is where you shou...
by JanetY
Fri Nov 20, 2015 5:16 pm
Forum: Help / How to use AllProWebTools
Topic: stop html editor from editing and changing my code
Replies: 6
Views: 7384

Re: stop html editor from editing and changing my code

There are several ways the html editor may end up changing the code. First of all, the editor, has validity checking in it. If there is invalid html formatting, it will change or remove the code. Secondly, When editing the text in the editor, If you hit backspace to remove an extra space, you could ...
by JanetY
Tue Nov 17, 2015 2:04 pm
Forum: Suggestions / Feature Requests
Topic: Import custom fields in to csv file
Replies: 4
Views: 19891

Re: Import custom fields in to csv file

You are always so helpful in trying to improve our software! We will look into this for future versions.
by JanetY
Tue Nov 17, 2015 2:02 pm
Forum: Suggestions / Feature Requests
Topic: Sorting by custom fields
Replies: 1
Views: 4430

Re: Sorting by custom fields

Thanks, Katie for the suggestions. We will look into one or both of these options in future versions.
by JanetY
Mon Nov 16, 2015 3:31 pm
Forum: Help / How to use AllProWebTools
Topic: How to add a button to the header above the nav
Replies: 1
Views: 2732

Re: How to add a button to the header above the nav

To add code to the header, you need to go to settings->Administrator. In the Theme Editor, click on Header. This will bring up the html code for the header content. Let me know if you have further questions.
by JanetY
Thu Nov 12, 2015 4:15 pm
Forum: Help / How to use AllProWebTools
Topic: Centering the image slider
Replies: 2
Views: 3229

Re: Centering the image slider

Dhara,

If you right click on the slider and do an inspect element, you will see that there is already a class called slider-wrapper around the whole slider. To center the slider you can use that class

Code: Select all

.slider-wrapper {
    margin: 0 auto;
}
by JanetY
Wed Nov 11, 2015 3:46 pm
Forum: Help / How to use AllProWebTools
Topic: Editing CSS
Replies: 1
Views: 2409

Re: Editing CSS

Your CSS stylesheet can be located by going to Settings->Administrator. In the Theme Editor panel click on Stylesheet. Let me know if you have problems with setting the width and height or if you can take it from here.
by JanetY
Wed Nov 04, 2015 10:35 am
Forum: Help / How to use AllProWebTools
Topic: Identifying and exporting active e mail contacts
Replies: 5
Views: 5029

Re: Identifying and exporting active e mail contacts

To download your contacts, go to Settings->Import/Export. In the Buyers/Resellers panel click on "Download Contacts". A csv file will download to your computer.
by JanetY
Thu Oct 29, 2015 8:50 am
Forum: Help / How to use AllProWebTools
Topic: Scalable Images
Replies: 6
Views: 6252

Re: Scalable Images

I always size my original image to be the size I want on a full resolution screen(desktop). Then add the img-responsive class to control the "scaling" of the image as you go down to smaller screens like on mobile devices. If you look at inspect element, you will see how this class styling works. The...
by JanetY
Tue Oct 27, 2015 10:11 am
Forum: Help / How to use AllProWebTools
Topic: adding new clients
Replies: 4
Views: 4868

Re: adding new clients

Keith,

Where in the process are you having problems? Have you looked at this video to see how to do it?

by JanetY
Tue Oct 27, 2015 9:52 am
Forum: Help / How to use AllProWebTools
Topic: Remove 'Pinterest' when hovering over images
Replies: 4
Views: 8343

Re: Remove 'Pinterest' when hovering over images

Hi Dhara, I logged into your console and randomly picked one of your sites. I went to Settings->Website. Under the General settings tab, I looked at the Add on Settings: and the setting was there. Here is a screenshot. Is this where you were?
Untitled.png
Untitled.png (13.48 KiB) Viewed 8310 times
by JanetY
Tue Oct 27, 2015 9:41 am
Forum: Suggestions / Feature Requests
Topic: Request to edit user name
Replies: 5
Views: 4791

Re: Request to edit user name

Kimbirly,

Unfortunately, the username that was selected is a permanent thing and we are unable to change it at this time. That is why there is a warning message at setup time.
by JanetY
Mon Oct 26, 2015 4:40 pm
Forum: Help / How to use AllProWebTools
Topic: Change Employee's Pay Rate
Replies: 3
Views: 3702

Re: Change Employee's Pay Rate

When you go to Users->Settings, click on the employee name. The Pay rate is located on the Basic tab. Are you set up as an admin user? If you are not, you probably can't see it and will need to have an admin modify the pay rate.
by JanetY
Mon Oct 26, 2015 1:10 pm
Forum: Help / How to use AllProWebTools
Topic: Search Through Contacts
Replies: 1
Views: 3842

Re: Search Through Contacts

Donna, yes there is definitely an easier way! :) When logged into the console, look in the very upper right where the persons name and profile picture is. Just to the left of that is the search (magnifying glass) symbol. Click on it and you can search everything within AllProWebTools. This will be a...
by JanetY
Mon Oct 26, 2015 1:04 pm
Forum: Suggestions / Feature Requests
Topic: New inline editor
Replies: 1
Views: 2439

Re: New inline editor

Ric, Thanks for your feedback on the editor. It is important to understand where there are issues. Could you give me more details on your example of not being able to align images? For instance, we have the Align left, center and right buttons in the toolbar that allows you to align images and text....
by JanetY
Mon Oct 26, 2015 8:39 am
Forum: Help / How to use AllProWebTools
Topic: lost website!!!
Replies: 1
Views: 2929

Re: lost website!!!

Dhara,

Please try again. I was able to go to http://globemuseum.greatmockup.com/ and see your site. I also see your site in your list of sites you work on and was able to login to your console.

Let me know if you are still having issues.
by JanetY
Mon Oct 26, 2015 8:34 am
Forum: Suggestions / Feature Requests
Topic: Add to calendar option
Replies: 1
Views: 2534

Re: Add to calendar option

Thanks Kim for the cool idea. 8-) We will consider this for future versions.
by JanetY
Mon Oct 26, 2015 8:25 am
Forum: Help / How to use AllProWebTools
Topic: Scalable Images
Replies: 6
Views: 6252

Re: Scalable Images

Dhara,

Sorry, I wan't clear. img-responsive is already a built in boostrap class, so you don't have to add anything into your stylesheet. You can look at what the css looks like if you do an inspect element on an img tag that uses it in the browser.
by JanetY
Wed Oct 21, 2015 2:42 pm
Forum: Suggestions / Feature Requests
Topic: Multi-box shipments
Replies: 1
Views: 3087

Re: Multi-box shipments

That would be a very convenient feature. Thanks for suggesting it. Would anyone else like to see this feature? Please comment below :D
by JanetY
Wed Oct 21, 2015 1:30 pm
Forum: Help / How to use AllProWebTools
Topic: Changing navbar color
Replies: 3
Views: 4416

Re: Changing navbar color

Dhara, If you remove the content in the stylesheet that is above your .navbar-default { ... } styles, that will fix one problem. The second problem I see is that your .navbar-default .navbar-nav > .active > a, .navbar-default .navbar-nav > .active > a:hover, .navbar-default .navbar-nav > .active > a...
by JanetY
Wed Oct 14, 2015 4:29 pm
Forum: Help / How to use AllProWebTools
Topic: Themes
Replies: 3
Views: 2938

Re: Themes

You can change a theme and the text content will stay the same. However, you will lose all your customized styling (e.g. colors, margins, fonts, etc). If you wanted to use some of the styling, You would have to get stylesheet contents and copy them over to your new site. Also, you will have to re-up...
by JanetY
Wed Oct 14, 2015 4:12 pm
Forum: Help / How to use AllProWebTools
Topic: Page Content
Replies: 1
Views: 2209

Re: Page Content

This is a very good question. AllProWebTools has a special contact page built in. When clicking on Website->My webpages then Contact, a screen will come up and it is blank, which is probably not what you were expecting! If you go into the Settings tab, you will notice that this webpage is being redi...
by JanetY
Wed Oct 14, 2015 4:00 pm
Forum: Help / How to use AllProWebTools
Topic: Website Menu
Replies: 1
Views: 2388

Re: Website Menu

Each of the sub menu items that are showing up under your Store menu item are actually web pages that are redirected to a product page that has a certain category selected. Let's verify a couple of settings: 1. Is the webpage that you created have its Menubar set to "Show" and a navigation precedenc...
by JanetY
Wed Oct 14, 2015 11:45 am
Forum: Help / How to use AllProWebTools
Topic: How to edit an order?
Replies: 3
Views: 3845

Re: How to edit an order?

To check whether you have admin status, go to Settings->Users and check your username icon. If it has a star overlayed on your username icon, then you have admin status. In your case, I checked and you do not have admin status. A person with admin status can make you an admin by clicking on your use...
by JanetY
Tue Oct 13, 2015 10:01 am
Forum: Help / How to use AllProWebTools
Topic: Testimonial Widget
Replies: 3
Views: 4388

Re: Testimonial Widget

Amberley, It sounds like the webpage layout that is set up has a right sidebar that can show various information. What you are seeing is a recent blog post. There is a sample blog post that is added to first installations of a site. Other information that may show up in your right sidebar are signup...
by JanetY
Tue Oct 13, 2015 9:43 am
Forum: Help / How to use AllProWebTools
Topic: Scalable Images
Replies: 6
Views: 6252

Re: Scalable Images

If you add an image to a webpage, you can add a class called img-responsive to the img tag to help it be responsive to screen sizes. Go into the source by clicking on the <> button in the webpage editor and find the img tag and add the class. Here is an example: <img class="img-responsive" src="path...
by JanetY
Thu Oct 08, 2015 4:01 pm
Forum: Help / How to use AllProWebTools
Topic: How to edit an order?
Replies: 3
Views: 3845

Re: How to edit an order?

Once an order has been placed, the order can't be edited. What you can do is void the order by going to Store->View Orders and clicking on the order link that you want to work on. In the Order Detail page, click on the Order Options button in the upper left and choose Void Order. Now you can create ...
by JanetY
Wed Oct 07, 2015 4:08 pm
Forum: Help / How to use AllProWebTools
Topic: Email editing - backspace loses formatting
Replies: 3
Views: 4006

Re: Email editing - backspace loses formatting

Mary, I have also experienced what you have described. Unfortunately, I don't think we have the ability to fix it at this time. It has to do with the behavior of the editor versus the html tags. If you backspace too far, the html tag will also get deleted "behind the scenes" and then you lose the fo...
by JanetY
Wed Oct 07, 2015 9:34 am
Forum: Suggestions / Feature Requests
Topic: Filter by Due Date and Recurring Tasks Upgrades
Replies: 1
Views: 2656

Re: Filter by Due Date and Recurring Tasks Upgrades

Thanks for using the forum Jessica! We appreciate the feedback. We have had others request additional task filtering as well. We will consider these for future releases. :D
by JanetY
Wed Oct 07, 2015 9:31 am
Forum: Suggestions / Feature Requests
Topic: Delete/Modify Customer Notes
Replies: 3
Views: 3780

Re: Delete/Modify Customer Notes

Thanks for using the forum. We will consider this for future releases.
by JanetY
Tue Oct 06, 2015 8:53 am
Forum: Help / How to use AllProWebTools
Topic: CSS font correction
Replies: 2
Views: 3286

Re: CSS font correction

Keith, Your accordian text is inheriting styles from your .header class which has the text set to rgba(255, 255, 255, 0.9) and a has a text-shadow style set as well. You could set your panel-primary, panel-body, etc... classes as needed to have different color values and set text-shadow to none to a...
by JanetY
Fri Oct 02, 2015 3:11 pm
Forum: Suggestions / Feature Requests
Topic: Shipping Notes
Replies: 1
Views: 3053

Re: Shipping Notes

Interesting idea. Thanks! We will consider this for future releases. :D
by JanetY
Fri Oct 02, 2015 10:42 am
Forum: Suggestions / Feature Requests
Topic: Cancel scheduled emails easier
Replies: 1
Views: 3549

Re: Cancel scheduled emails easier

Thanks for sending us more ideas! :D We will consider this for a future release.
by JanetY
Thu Oct 01, 2015 11:27 am
Forum: Help / How to use AllProWebTools
Topic: Expanding my email list
Replies: 1
Views: 2316

Re: Expanding my email list

If you import a spreadsheet, it will check the email address. So if the email address is the same it wont add a new contact. If the email is different, it will add that contact.
by JanetY
Wed Sep 30, 2015 4:10 pm
Forum: Suggestions / Feature Requests
Topic: Attachments in emails
Replies: 1
Views: 3587

Re: Attachments in emails

Thanks Katie, we will consider this for future releases.
by JanetY
Tue Sep 29, 2015 8:30 am
Forum: Suggestions / Feature Requests
Topic: Add "tag" to single contact adding
Replies: 1
Views: 3795

Re: Add "tag" to single contact adding

Thanks for the suggestion. It sounds like you want the Add tag option added the the Create Contact page. We will consider this for a future release. :D
by JanetY
Fri Sep 25, 2015 4:28 pm
Forum: Help / How to use AllProWebTools
Topic: Center a Slider on a page
Replies: 1
Views: 2414

Re: Center a Slider on a page

Donna,

The slider is contained in a div with classes slider-wrapper and theme-default. Add the following to your stylesheet:

.slider-wrapper.theme-default {
margin: 0 auto;
}
by JanetY
Fri Sep 25, 2015 9:04 am
Forum: Help / How to use AllProWebTools
Topic: Invoices
Replies: 3
Views: 7668

Re: Invoices

From the Dashboard or the Contact Management Page, there is the Workflow Timeline panel. You can click on the Filter Abandoned Carts button to see all abandoned carts. Click on the New Abandoned Cart link for the abandoned cart you are interested in. The New Order page will come up with a Cart panel...
by JanetY
Tue Sep 22, 2015 9:54 am
Forum: Help / How to use AllProWebTools
Topic: Change backgroung img
Replies: 2
Views: 3433

Re: Change backgroung img

Keith, normally, you can use the background: shortcut or use the separate, background-image, background-repeat, background-attachment, bacground-size, and background-position, inside your css selector style definition. You will have to make the modifications to these properties to fit your needs. Th...
by JanetY
Tue Sep 22, 2015 9:37 am
Forum: Help / How to use AllProWebTools
Topic: Store Options and Picture manager
Replies: 1
Views: 2680

Re: Store Options and Picture manager

JJ we would be happy to help you get set up. Here is a quick video on how to setup your first product:



For more information, please sign up for one of our webinars here: http://www.allprowebtools.com/Webinar/
by JanetY
Mon Sep 21, 2015 3:14 pm
Forum: Suggestions / Feature Requests
Topic: Create a task from contact page
Replies: 2
Views: 4927

Re: Create a task from contact page

There is currently not a way to create a task from a specific contact card. We do have the shortcut, Add New menu item at the top(shaped like a plus sign) that you can create a new task from it. Does that work for you? If not, could you give anymore thoughts on what you are envisioning? For instance...