Search found 174 matches

by Chopper326
Tue Mar 05, 2024 7:07 am
Forum: Help / How to use AllProWebTools
Topic: Edit webpage
Replies: 1
Views: 96

Re: Edit webpage

You are using a custom theme that was not created by AllProWebTools. It looks like you have 2 sections of the footer at the bottom of your website. 1.png To edit the upper part of the footer (1), you can go to the ' Settings ' > ' Administrator ' > then ' Footer ' 2.png Here, you'll see the same mes...
by Chopper326
Tue Dec 26, 2023 6:19 am
Forum: Help / How to use AllProWebTools
Topic: Clear our contact list
Replies: 2
Views: 1995

Re: Clear our contact list

To assign these untagged contacts to a new tag, you can create the new "Newsletter" tag first. This video will show you how you can create a new tag: D98wadG5di8 Next, please go to the ' Contacts ' > ' View All ' and select ' No Tags ' from the tags drop down menu. screenshot-c4563.allprowebtools-s1...
by Chopper326
Tue Dec 12, 2023 5:01 am
Forum: Help / How to use AllProWebTools
Topic: Not able to Export blog Posts
Replies: 5
Views: 1035

Re: Not able to Export blog Posts

I have found this information on the Internet that explains how to split up a large XML file:

https://stackoverflow.com/questions/700 ... large-file

https://www.hongkiat.com/blog/split-large-xml/

You may be able to find more tools to accomplish your goal with a few Google searches.
by Chopper326
Tue Dec 05, 2023 9:34 am
Forum: Help / How to use AllProWebTools
Topic: Not able to Export blog Posts
Replies: 5
Views: 1035

Re: Not able to Export blog Posts

It is possible to download your blog for importing into another blogging system, but there is no import into AllProWebTools.

Would you like us to perform the migration of all Blogs to your new account?
by Chopper326
Sat Dec 02, 2023 9:50 am
Forum: Help / How to use AllProWebTools
Topic: Download SOPs
Replies: 1
Views: 921

Re: Download SOPs

We have moved your SOPs to your new account.
by Chopper326
Tue Nov 28, 2023 5:55 am
Forum: Help / How to use AllProWebTools
Topic: Downloading All Contacts
Replies: 1
Views: 873

Re: Downloading All Contacts

You can download all contacts by going to the import page (Settings > Import/Export) and you'll see the page links.

Please click on each link to download.
screenshot-c2865.allprowebtools-s1.com-2023.11.28-06_50_37.png
screenshot-c2865.allprowebtools-s1.com-2023.11.28-06_50_37.png (74.44 KiB) Viewed 866 times
by Chopper326
Tue Nov 28, 2023 5:51 am
Forum: Help / How to use AllProWebTools
Topic: Cannot Insert a Photo on a Web Page
Replies: 1
Views: 1795

Re: Cannot Insert a Photo on a Web Page

Can you try again to see if the issue is still there? I am able to access the Images and Files Manager by 1 - clicking on the photo icon directly screenshot-c220.allprowebtools-demo.com-2023.11.28-07_35_06.png or 2 - go to the Insert > Image > You can either enter the image URL or click the photo ic...
by Chopper326
Mon Oct 16, 2023 5:28 am
Forum: Help / How to use AllProWebTools
Topic: Download an individual image from File Manager
Replies: 2
Views: 681

Re: Download an individual image from File Manager

To download a single image file from the Images and Files Manager, please first go to the Website > Manage Images and Files Here, you can right click on the image you want to download > Preview . and when the image is displaying in preview mode, you can right click on the image again then select ' S...
by Chopper326
Mon Oct 16, 2023 5:21 am
Forum: Help / How to use AllProWebTools
Topic: Check current storage space consuming
Replies: 1
Views: 730

Re: Check current storage space consuming

Sure, You can go to the 'Settings' > 'Administrator'.

then please scroll down and find the box that says 'AllProWebTools Drive' to see the overall space you are using.
screenshot-c3487.allprowebtools-s1.com-2023.10.16-07_16_24.png
screenshot-c3487.allprowebtools-s1.com-2023.10.16-07_16_24.png (18.73 KiB) Viewed 724 times
by Chopper326
Thu Oct 12, 2023 5:08 am
Forum: Help / How to use AllProWebTools
Topic: AllProWebTools Web Tools Future
Replies: 4
Views: 684

Re: AllProWebTools Web Tools Future

Yes, you can get AllProWebTools app on Google Play Store here:

https://www.allprowebtools.com/mobile-app-1-3-33/
by Chopper326
Mon Sep 11, 2023 4:27 am
Forum: Help / How to use AllProWebTools
Topic: Payment method
Replies: 1
Views: 242

Re: Payment method

You may consider using https://privacy.com/ to link your bank account and create virtual credit cards. You can then enter your virtual credit card for payment of your AllProWebTools account.
by Chopper326
Sat Sep 02, 2023 10:57 pm
Forum: Report a Bug
Topic: I am having problem using the timecard
Replies: 1
Views: 369

Re: I am having problem using the timecard

Your manager can go to the main menu and select: Reports -> Labor Reports -> Labor by User. Next, the manager will need to select the date range from Sept 1 - Sept 30 to see the following report: Screenshot from 2023-09-03 00-52-42.png It is interesting that today is September 3 2023, but your timec...
by Chopper326
Mon Aug 28, 2023 7:25 am
Forum: Help / How to use AllProWebTools
Topic: can not clockin to the past?
Replies: 1
Views: 272

Re: can not clockin to the past?

The timecard system expects that clockins will be entered in the order they occurred. In the example provided, there was a clock out at 7:24 AM and then a clock in at 12:42 PM. The timecard system does not allow an entry for 10:30 AM to be entered after there was already a clock in after that time (...
by Chopper326
Fri Aug 18, 2023 9:56 am
Forum: Help / How to use AllProWebTools
Topic: Contacts Are Not Downloading
Replies: 1
Views: 644

Re: Contacts Are Not Downloading

Does this help?:

by Chopper326
Wed Jul 19, 2023 5:25 am
Forum: Report a Bug
Topic: I can't expand the website builder's work area
Replies: 2
Views: 671

Re: I can't expand the website builder's work area

I understand. You can use this 'Fullscreen' button instead to make the area bigger
screenshot-c220.allprowebtools-demo.com-2023.07.19-07_22_22.png
screenshot-c220.allprowebtools-demo.com-2023.07.19-07_22_22.png (36.69 KiB) Viewed 669 times
by Chopper326
Tue Jul 11, 2023 5:27 am
Forum: Help / How to use AllProWebTools
Topic: Cancel Account
Replies: 1
Views: 491

Re: Cancel Account

by Chopper326
Thu Jun 29, 2023 8:19 am
Forum: Help / How to use AllProWebTools
Topic: Email and text sequence
Replies: 1
Views: 353

Re: Email and text sequence

If you have the stop campaign set up, then you don't need to remove your contacts from the campaign manually.

You can learn how to create a stop campaign here:

by Chopper326
Mon Jun 19, 2023 10:14 am
Forum: Help / How to use AllProWebTools
Topic: Different shipping addresses
Replies: 1
Views: 478

Re: Different shipping addresses

If the customer has more than one address, the information will show up when you go to the ' My Account ' page on your website. loghome1.png Here's how you can add a different address from your cart: You can click on the button that says ' Update Address ' loghome2.png And you will see every existin...
by Chopper326
Wed Jun 14, 2023 9:41 am
Forum: Help / How to use AllProWebTools
Topic: Remove a domain
Replies: 14
Views: 1210

Re: Remove a domain

When you are going to import a new email list, you can search for '@stantec.com' in your CSV file and remove them from the list BEFORE you upload your list.
by Chopper326
Mon Jun 12, 2023 12:05 pm
Forum: Help / How to use AllProWebTools
Topic: Code DMK-1313
Replies: 2
Views: 417

Re: Code DMK-1313

I've checked the invoice#3093, 3094, 3097 and 3098 and found out they are either unpaid orders or orders with 0 cost.

The DMK-1313 code means there's no data or no money received for that order.
by Chopper326
Fri Jun 09, 2023 11:52 am
Forum: Help / How to use AllProWebTools
Topic: Nusii App not working
Replies: 6
Views: 1442

Re: Nusii App not working

Please follow the instructions in this video to add or change any of the records in your DNS: 2zpQIUbA9bQ As an example, if you create a CNAME called "nusii-bounces" - this will create a new URL like this: nusii-bounces.scottcoxconsulting.com You can confirm that the record was added by going to MxT...
by Chopper326
Tue Jun 06, 2023 5:42 am
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3587

Re: My test purchase went wrong in so many ways. :(

There is currently no facility for specifying a different "thank you page" per product, however it is recommended to send an email to the customer after purchase. It appears that you have already configured the campaigns to send an email: Screenshot from 2023-06-06 07-40-09.png It is recommended to ...
by Chopper326
Tue Jun 06, 2023 5:35 am
Forum: Help / How to use AllProWebTools
Topic: Nusii App not working
Replies: 6
Views: 1442

Re: Nusii App not working

Please contact Nusii App for assistance as the DNS entries are showing correctly as per your configuration of the DNS.

Please also retry testing the form.
by Chopper326
Thu Jun 01, 2023 5:27 am
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3587

Re: My test purchase went wrong in so many ways. :(

Can you list the payment services that you are subscribed to? For redirecting the customer after purchase: You can go to the ' Settings ' > ' Store ' > and the ' Checkout ' tab (1) Here (2), you can enter the URL of the page you want your customer to see after they paid for an order. screenshot-c455...
by Chopper326
Tue May 30, 2023 5:25 am
Forum: Help / How to use AllProWebTools
Topic: Where To Find Block Template Library
Replies: 1
Views: 1436

Re: Where To Find Block Template Library

First, you can click on the ' Grid ' to change the editor to be in grid mode screenshot-c220.allprowebtools-demo.com-2023.05.30-07_12_24.png Now, you will see the ' + ' button at the middle of the page. Please click on it to start creating a grid block. screenshot-c220.allprowebtools-demo.com-2023.0...
by Chopper326
Fri May 19, 2023 9:01 am
Forum: Report a Bug
Topic: Embed YouTube Video
Replies: 6
Views: 1828

Re: Embed YouTube Video

The page is now working. You can edit the page to move the video around as you'd like.
screenshot-c3438.allprowebtools-s1.com-2023.05.19-11_00_04.png
screenshot-c3438.allprowebtools-s1.com-2023.05.19-11_00_04.png (213.48 KiB) Viewed 1808 times
by Chopper326
Fri May 19, 2023 7:04 am
Forum: Report a Bug
Topic: Embed YouTube Video
Replies: 6
Views: 1828

Re: Embed YouTube Video

Can you please try to embed your Youtube video once again?

We have made some adjustments, created a test page on your account and I can play the video now.

Here's the URL to the test page: https://www.wecorlando.com/test-embeddi ... ube-video/
Screenshot from 2023-05-19 09-02-42.png
Screenshot from 2023-05-19 09-02-42.png (111.94 KiB) Viewed 1823 times
by Chopper326
Thu May 18, 2023 5:37 am
Forum: Help / How to use AllProWebTools
Topic: Member Profiles
Replies: 4
Views: 3891

Re: Member Profiles

You can go ahead and delete the category that you don't want anymore by going to the Settings > Store 1.png Click on the Membership tab and you will see a box named Membership directory (on website) on the right side of the screen. 2.png Here, you can just click X for the category that you want to d...
by Chopper326
Wed May 17, 2023 9:08 am
Forum: Help / How to use AllProWebTools
Topic: Member Profiles
Replies: 4
Views: 3891

Re: Member Profiles

I can also see the information of your members now
brcdenver.com-2023.05.17-11_07_15.png
brcdenver.com-2023.05.17-11_07_15.png (119.32 KiB) Viewed 3881 times
by Chopper326
Mon May 15, 2023 5:20 am
Forum: Help / How to use AllProWebTools
Topic: Unable to Access Order Information
Replies: 1
Views: 599

Re: Unable to Access Order Information

Can you provide the screenshot of the issue you're experiencing?

You can take a picture with your phone and then you can text it to 970-612-1515 or you can post it here in the forum.
by Chopper326
Thu May 11, 2023 5:26 am
Forum: Help / How to use AllProWebTools
Topic: Adding Video To My Website
Replies: 2
Views: 2189

Re: Adding Video To My Website

There's more information to this subject here: viewtopic.php?p=6835
by Chopper326
Mon May 08, 2023 5:22 am
Forum: Help / How to use AllProWebTools
Topic: Logo to Signature
Replies: 1
Views: 929

Re: Logo to Signature

First, please go to the ' Settings ' > ' Users ' and you can click on the user you want to edit the signature. Then, you can go to the ' Authorship ' tab. The email signature box is at the bottom of the page. logo3.png There are 2 ways you can add your logo to the email signature: 1. you can either ...
by Chopper326
Fri Apr 21, 2023 7:54 am
Forum: Help / How to use AllProWebTools
Topic: Members' Cards Being Charged Twice
Replies: 8
Views: 1680

Re: Members' Cards Being Charged Twice

You can view the list of active memberships that will be charged next by going to the ' Reports ' (1) > ' Sales ' (2) > ' Memberships ' (3) brc1.png On this page, you can go ahead and click on where it says ' Membership Report ' in green color. brc2.png Now, if you want to view only the list of acti...
by Chopper326
Thu Apr 13, 2023 6:52 am
Forum: Help / How to use AllProWebTools
Topic: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.
Replies: 5
Views: 2574

Re: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.

I understand and can help you with this.

This 1 minute video will show you how to start a support screenshare:



Please start a screenshare when you're ready and we can look into this together.
by Chopper326
Thu Apr 06, 2023 7:54 am
Forum: Help / How to use AllProWebTools
Topic: Members' Cards Being Charged Twice
Replies: 8
Views: 1680

Re: Members' Cards Being Charged Twice

There's no need for you to do anything more on your end.

You can always see the version of AllProWebTools that you're using on the blue bar at the bottom of the screen
brc.png
brc.png (45.32 KiB) Viewed 1651 times
by Chopper326
Wed Apr 05, 2023 10:56 am
Forum: Help / How to use AllProWebTools
Topic: Members' Cards Being Charged Twice
Replies: 8
Views: 1680

Re: Members' Cards Being Charged Twice

Your account has just been upgraded from version 5.73 to 5.75.

Please logout and back in to apply the new version.

It is possible that this new version will address the issue, if you continue to have problems, please post again in this forum thread.
by Chopper326
Fri Mar 31, 2023 6:18 am
Forum: Help / How to use AllProWebTools
Topic: Condensed Invoice Template Selected, Not showing up
Replies: 5
Views: 961

Re: Condensed Invoice Template Selected, Not showing up

We've just made an adjustment to the logo in your invoice for you. You can edit your email invoice by going to the 'Marketing' > 'Emails' page swirl1.png Now, you can type 'system' in order to see default email templates from the system (1). Then you can click the 'pen and paper' icon to edit the '[...
by Chopper326
Fri Mar 31, 2023 5:39 am
Forum: Suggestions / Feature Requests
Topic: Google Review Widget
Replies: 1
Views: 1400

Re: Google Review Widget

Can you explain what "link google reviews to the web pages" means? Can you provide a picture or a link to a website that is currently doing this?
by Chopper326
Fri Mar 31, 2023 5:38 am
Forum: Help / How to use AllProWebTools
Topic: Google Reviews
Replies: 1
Views: 374

Re: Google Reviews

There is no widget or plug currently available, however, I found this article which you (or your web developer) can use to accomplish this:

https://cloutly.com/blog/how-to-embed-google-reviews/
by Chopper326
Thu Mar 30, 2023 9:38 am
Forum: Help / How to use AllProWebTools
Topic: How to add images to your forum post
Replies: 0
Views: 2689

How to add images to your forum post

1. You can simply add images to the forum post by clicking on the 'Attachments' tab under the white box. swirl1.png 2. Next, You can click on where it says 'Add files' . swirl2.png 3. Once you've selected the file you want to insert into the forum post - please wait until you see the name of the ima...
by Chopper326
Fri Mar 24, 2023 6:04 am
Forum: Help / How to use AllProWebTools
Topic: Unable to click onto the Contact ID# as a shortcut
Replies: 1
Views: 509

Re: Unable to click onto the Contact ID# as a shortcut

Hi Teri! You can click on these green 'pen and paper' icon as a shortcut to contact's profile:
Teri1.png
Teri1.png (52.54 KiB) Viewed 507 times
by Chopper326
Wed Mar 22, 2023 11:01 am
Forum: Suggestions / Feature Requests
Topic: Please make it easier to purchase as a guest
Replies: 9
Views: 3700

Re: Please make it easier to purchase as a guest

The error message has been changed to look like this now:
stephanie1.png
stephanie1.png (27.23 KiB) Viewed 1402 times
by Chopper326
Thu Mar 02, 2023 10:32 am
Forum: Help / How to use AllProWebTools
Topic: Needed to Return an Order Instead of Void an Order
Replies: 3
Views: 2251

Re: Needed to Return an Order Instead of Void an Order

I understand. Please pay for the order again in order to mark it as 'paid in full' and you can try to return the order. Next, you can edit the quantity of products you'd like to return (1) . Do not forget to provide the reason for returning (2) as well. 3.png You can click on the 'Submit' button whe...
by Chopper326
Thu Mar 02, 2023 5:31 am
Forum: Help / How to use AllProWebTools
Topic: Needed to Return an Order Instead of Void an Order
Replies: 3
Views: 2251

Re: Needed to Return an Order Instead of Void an Order

You can simply click on the 'Options' button
1.png
1.png (42.31 KiB) Viewed 2249 times
and then you can select 'Return Order'
2.png
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by Chopper326
Fri Feb 17, 2023 5:44 am
Forum: Help / How to use AllProWebTools
Topic: Advanced settings: Send From edits
Replies: 2
Views: 328

Re: Advanced settings: Send From edits

This video will show you how you can schedule an email and send it to a tag.

You can skip to 3:20 of the video:

by Chopper326
Wed Feb 15, 2023 12:08 pm
Forum: Help / How to use AllProWebTools
Topic: Contact not found
Replies: 1
Views: 292

Re: Contact not found

After looking into this, I found a CRMID#125069 in your database that has the same first name and domain name with the contact you've provided 1.png Also I'm seeing that they've been sent an email yesterday. 2.png It's possible that they have set up forwarding address for their email inbox from kath...
by Chopper326
Wed Jan 18, 2023 12:22 pm
Forum: Help / How to use AllProWebTools
Topic: How can customer convert and estimate and pay the order
Replies: 1
Views: 544

Re: How can customer convert and estimate and pay the order

You can let your customer log into their account in order to create an invoice and pay for it. When a buyer logged in > go to 'My Account' > you'll see a page just like this: 1.png Then scroll down to the 'Quotes & Estimates' box - you can see there are 2 options for you to either 'view' or 'pay' fo...