Search found 153 matches

by Chopper326
Tue Jun 06, 2023 5:42 am
Forum: Help / How to use AllProWebTools
Topic: My test purchase went wrong in so many ways. :(
Replies: 6
Views: 57

Re: My test purchase went wrong in so many ways. :(

There is currently no facility for specifying a different "thank you page" per product, however it is recommended to send an email to the customer after purchase. It appears that you have already configured the campaigns to send an email: Screenshot from 2023-06-06 07-40-09.png It is recommended to ...
by Chopper326
Tue Jun 06, 2023 5:35 am
Forum: Help / How to use AllProWebTools
Topic: Nusii App not working
Replies: 2
Views: 10

Re: Nusii App not working

Please contact Nusii App for assistance as the DNS entries are showing correctly as per your configuration of the DNS.

Please also retry testing the form.
by Chopper326
Thu Jun 01, 2023 5:27 am
Forum: Help / How to use AllProWebTools
Topic: My test purchase went wrong in so many ways. :(
Replies: 6
Views: 57

Re: My test purchase went wrong in so many ways. :(

Can you list the payment services that you are subscribed to? For redirecting the customer after purchase: You can go to the ' Settings ' > ' Store ' > and the ' Checkout ' tab (1) Here (2), you can enter the URL of the page you want your customer to see after they paid for an order. screenshot-c455...
by Chopper326
Tue May 30, 2023 5:25 am
Forum: Help / How to use AllProWebTools
Topic: Where To Find Block Template Library
Replies: 1
Views: 16

Re: Where To Find Block Template Library

First, you can click on the ' Grid ' to change the editor to be in grid mode screenshot-c220.allprowebtools-demo.com-2023.05.30-07_12_24.png Now, you will see the ' + ' button at the middle of the page. Please click on it to start creating a grid block. screenshot-c220.allprowebtools-demo.com-2023.0...
by Chopper326
Fri May 19, 2023 9:01 am
Forum: Report a Bug
Topic: Embed YouTube Video
Replies: 6
Views: 78

Re: Embed YouTube Video

The page is now working. You can edit the page to move the video around as you'd like.
screenshot-c3438.allprowebtools-s1.com-2023.05.19-11_00_04.png
screenshot-c3438.allprowebtools-s1.com-2023.05.19-11_00_04.png (213.48 KiB) Viewed 58 times
by Chopper326
Fri May 19, 2023 7:04 am
Forum: Report a Bug
Topic: Embed YouTube Video
Replies: 6
Views: 78

Re: Embed YouTube Video

Can you please try to embed your Youtube video once again?

We have made some adjustments, created a test page on your account and I can play the video now.

Here's the URL to the test page: https://www.wecorlando.com/test-embeddi ... ube-video/
Screenshot from 2023-05-19 09-02-42.png
Screenshot from 2023-05-19 09-02-42.png (111.94 KiB) Viewed 73 times
by Chopper326
Thu May 18, 2023 5:37 am
Forum: Help / How to use AllProWebTools
Topic: Member Profiles
Replies: 4
Views: 38

Re: Member Profiles

You can go ahead and delete the category that you don't want anymore by going to the Settings > Store 1.png Click on the Membership tab and you will see a box named Membership directory (on website) on the right side of the screen. 2.png Here, you can just click X for the category that you want to d...
by Chopper326
Wed May 17, 2023 9:08 am
Forum: Help / How to use AllProWebTools
Topic: Member Profiles
Replies: 4
Views: 38

Re: Member Profiles

I can also see the information of your members now
brcdenver.com-2023.05.17-11_07_15.png
brcdenver.com-2023.05.17-11_07_15.png (119.32 KiB) Viewed 28 times
by Chopper326
Mon May 15, 2023 5:20 am
Forum: Help / How to use AllProWebTools
Topic: Unable to Access Order Information
Replies: 1
Views: 13

Re: Unable to Access Order Information

Can you provide the screenshot of the issue you're experiencing?

You can take a picture with your phone and then you can text it to 970-612-1515 or you can post it here in the forum.
by Chopper326
Thu May 11, 2023 5:26 am
Forum: Help / How to use AllProWebTools
Topic: Adding Video To My Website
Replies: 2
Views: 1585

Re: Adding Video To My Website

There's more information to this subject here: viewtopic.php?p=6835
by Chopper326
Mon May 08, 2023 5:22 am
Forum: Help / How to use AllProWebTools
Topic: Logo to Signature
Replies: 1
Views: 55

Re: Logo to Signature

First, please go to the ' Settings ' > ' Users ' and you can click on the user you want to edit the signature. Then, you can go to the ' Authorship ' tab. The email signature box is at the bottom of the page. logo3.png There are 2 ways you can add your logo to the email signature: 1. you can either ...
by Chopper326
Fri Apr 21, 2023 7:54 am
Forum: Help / How to use AllProWebTools
Topic: Members' Cards Being Charged Twice
Replies: 8
Views: 101

Re: Members' Cards Being Charged Twice

You can view the list of active memberships that will be charged next by going to the ' Reports ' (1) > ' Sales ' (2) > ' Memberships ' (3) brc1.png On this page, you can go ahead and click on where it says ' Membership Report ' in green color. brc2.png Now, if you want to view only the list of acti...
by Chopper326
Thu Apr 13, 2023 6:52 am
Forum: Help / How to use AllProWebTools
Topic: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.
Replies: 5
Views: 1755

Re: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.

I understand and can help you with this.

This 1 minute video will show you how to start a support screenshare:



Please start a screenshare when you're ready and we can look into this together.
by Chopper326
Thu Apr 06, 2023 7:54 am
Forum: Help / How to use AllProWebTools
Topic: Members' Cards Being Charged Twice
Replies: 8
Views: 101

Re: Members' Cards Being Charged Twice

There's no need for you to do anything more on your end.

You can always see the version of AllProWebTools that you're using on the blue bar at the bottom of the screen
brc.png
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by Chopper326
Wed Apr 05, 2023 10:56 am
Forum: Help / How to use AllProWebTools
Topic: Members' Cards Being Charged Twice
Replies: 8
Views: 101

Re: Members' Cards Being Charged Twice

Your account has just been upgraded from version 5.73 to 5.75.

Please logout and back in to apply the new version.

It is possible that this new version will address the issue, if you continue to have problems, please post again in this forum thread.
by Chopper326
Fri Mar 31, 2023 6:18 am
Forum: Help / How to use AllProWebTools
Topic: Condensed Invoice Template Selected, Not showing up
Replies: 5
Views: 83

Re: Condensed Invoice Template Selected, Not showing up

We've just made an adjustment to the logo in your invoice for you. You can edit your email invoice by going to the 'Marketing' > 'Emails' page swirl1.png Now, you can type 'system' in order to see default email templates from the system (1). Then you can click the 'pen and paper' icon to edit the '[...
by Chopper326
Fri Mar 31, 2023 5:39 am
Forum: Suggestions / Feature Requests
Topic: Google Review Widget
Replies: 1
Views: 75

Re: Google Review Widget

Can you explain what "link google reviews to the web pages" means? Can you provide a picture or a link to a website that is currently doing this?
by Chopper326
Fri Mar 31, 2023 5:38 am
Forum: Help / How to use AllProWebTools
Topic: Google Reviews
Replies: 1
Views: 33

Re: Google Reviews

There is no widget or plug currently available, however, I found this article which you (or your web developer) can use to accomplish this:

https://cloutly.com/blog/how-to-embed-google-reviews/
by Chopper326
Thu Mar 30, 2023 9:38 am
Forum: Help / How to use AllProWebTools
Topic: How to add images to your forum post
Replies: 0
Views: 84

How to add images to your forum post

1. You can simply add images to the forum post by clicking on the 'Attachments' tab under the white box. swirl1.png 2. Next, You can click on where it says 'Add files' . swirl2.png 3. Once you've selected the file you want to insert into the forum post - please wait until you see the name of the ima...
by Chopper326
Fri Mar 24, 2023 6:04 am
Forum: Help / How to use AllProWebTools
Topic: Unable to click onto the Contact ID# as a shortcut
Replies: 1
Views: 74

Re: Unable to click onto the Contact ID# as a shortcut

Hi Teri! You can click on these green 'pen and paper' icon as a shortcut to contact's profile:
Teri1.png
Teri1.png (52.54 KiB) Viewed 72 times
by Chopper326
Wed Mar 22, 2023 11:01 am
Forum: Suggestions / Feature Requests
Topic: Please make it easier to purchase as a guest
Replies: 9
Views: 2429

Re: Please make it easier to purchase as a guest

The error message has been changed to look like this now:
stephanie1.png
stephanie1.png (27.23 KiB) Viewed 131 times
by Chopper326
Thu Mar 02, 2023 10:32 am
Forum: Help / How to use AllProWebTools
Topic: Needed to Return an Order Instead of Void an Order
Replies: 3
Views: 37

Re: Needed to Return an Order Instead of Void an Order

I understand. Please pay for the order again in order to mark it as 'paid in full' and you can try to return the order. Next, you can edit the quantity of products you'd like to return (1) . Do not forget to provide the reason for returning (2) as well. 3.png You can click on the 'Submit' button whe...
by Chopper326
Thu Mar 02, 2023 5:31 am
Forum: Help / How to use AllProWebTools
Topic: Needed to Return an Order Instead of Void an Order
Replies: 3
Views: 37

Re: Needed to Return an Order Instead of Void an Order

You can simply click on the 'Options' button
1.png
1.png (42.31 KiB) Viewed 35 times
and then you can select 'Return Order'
2.png
2.png (50.24 KiB) Viewed 35 times
by Chopper326
Fri Feb 17, 2023 5:44 am
Forum: Help / How to use AllProWebTools
Topic: Advanced settings: Send From edits
Replies: 2
Views: 27

Re: Advanced settings: Send From edits

This video will show you how you can schedule an email and send it to a tag.

You can skip to 3:20 of the video:

by Chopper326
Wed Feb 15, 2023 12:08 pm
Forum: Help / How to use AllProWebTools
Topic: Contact not found
Replies: 1
Views: 28

Re: Contact not found

After looking into this, I found a CRMID#125069 in your database that has the same first name and domain name with the contact you've provided 1.png Also I'm seeing that they've been sent an email yesterday. 2.png It's possible that they have set up forwarding address for their email inbox from kath...
by Chopper326
Wed Jan 18, 2023 12:22 pm
Forum: Help / How to use AllProWebTools
Topic: How can customer convert and estimate and pay the order
Replies: 1
Views: 203

Re: How can customer convert and estimate and pay the order

You can let your customer log into their account in order to create an invoice and pay for it. When a buyer logged in > go to 'My Account' > you'll see a page just like this: 1.png Then scroll down to the 'Quotes & Estimates' box - you can see there are 2 options for you to either 'view' or 'pay' fo...
by Chopper326
Mon Dec 12, 2022 12:24 pm
Forum: Help / How to use AllProWebTools
Topic: How to Save Logos and URLs in a Transactional Email
Replies: 4
Views: 568

Re: How to Save Logos and URLs in a Transactional Email

Can you tell me how did you add those images to your email body?
by Chopper326
Mon Nov 28, 2022 5:20 am
Forum: Help / How to use AllProWebTools
Topic: Email limit went from 5000 to 100
Replies: 1
Views: 2955

Re: Email limit went from 5000 to 100

You can go to the 'Reports' > 'Email Reports' > 'Emails Sent ' to see the amount of bounces and spam complaints you've received 1.png You can learn more about the bounces here: OGFAVZYbviA Also, you can take our Email Training Course to reinstate your AllProWebTools-SMTP by go to the 'Marketing' > '...
by Chopper326
Mon Nov 21, 2022 5:28 am
Forum: Help / How to use AllProWebTools
Topic: Adding Leads to Campaigns
Replies: 1
Views: 460

Re: Adding Leads to Campaigns

If you added them to the same campaign, those contacts will be ignored by the system and will only receive your campaign once.
by Chopper326
Thu Nov 17, 2022 5:57 am
Forum: Help / How to use AllProWebTools
Topic: How to restart a campaign
Replies: 7
Views: 972

Re: How to restart a campaign

1 - First, you can clean your email list: https://www.allprowebtools.com/EMTC9/ 2 - When it's cleaned, you can upload the email list to AllProWebTools: tdogmQVyxlI 3 - You can add your email list to marketing campaign by: a - adding them to your campaign directly by: a.1 - click on the amount of 'Pa...
by Chopper326
Wed Nov 16, 2022 5:40 am
Forum: Help / How to use AllProWebTools
Topic: How to restart a campaign
Replies: 7
Views: 972

Re: How to restart a campaign

You can simply restart a campaign by flipping the switch as the screenshot shown above
by Chopper326
Fri Nov 11, 2022 12:38 pm
Forum: Help / How to use AllProWebTools
Topic: Account Suspended and Email Limit
Replies: 3
Views: 814

Re: Account Suspended and Email Limit

I'm seeing that your account is active and the send limit is at 200/hour screenshot-c4242.allprowebtools-s2.com-2022.11.11-13_34_03.png You can learn more about how you can easily raise your send limit by taking this email training course: https://www.allprowebtools.com/Email-Marketing-Training-Cour...
by Chopper326
Fri Oct 28, 2022 5:43 am
Forum: Help / How to use AllProWebTools
Topic: /github.com/PHPMailer, cannot send email
Replies: 1
Views: 486

Re: /github.com/PHPMailer, cannot send email

I see that there's an error message saying
screenshot-c4467.allprowebtools-s3.com-2022.10.28-07_18_59.png
screenshot-c4467.allprowebtools-s3.com-2022.10.28-07_18_59.png (72.19 KiB) Viewed 482 times
You can always get the new password from your Sendgrid account.

This blog will show you how: https://www.allprowebtools.com/How-to-s ... oWebTools/
by Chopper326
Wed Oct 26, 2022 5:30 am
Forum: Help / How to use AllProWebTools
Topic: Delete old contacts inside of tag
Replies: 1
Views: 361

Re: Delete old contacts inside of tag

You can always upload the same list of contacts into a different tag. First, create a new tag for your new list. Then you can check the 'Tag Existing Records' check box at the 'Step 4' on the Import Contacts page screenshot-c220.allprowebtools-demo.com-2022.10.26-07_23_44.png Please do not forget to...
by Chopper326
Sat Oct 22, 2022 5:22 am
Forum: Help / How to use AllProWebTools
Topic: Clients can't see secondary payment processor
Replies: 5
Views: 611

Re: Clients can't see secondary payment processor

Please go to Settings -> Payment Methods and change the Primary Processor to "Square" and then toggle the switch that says "PayPal Standard".
by Chopper326
Wed Oct 19, 2022 8:28 am
Forum: Help / How to use AllProWebTools
Topic: Clients can't see secondary payment processor
Replies: 5
Views: 611

Re: Clients can't see secondary payment processor

You can add the secondary processor like this on your website
1.png
1.png (30.16 KiB) Viewed 601 times
Please go to the 'Settings' > 'Payment Method' then you can toggle the switch for Paypal standard
2.png
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by Chopper326
Fri Oct 07, 2022 5:53 am
Forum: Help / How to use AllProWebTools
Topic: shipping rates
Replies: 3
Views: 463

Re: shipping rates

You can find the weight by going to the 'Store' > 'Products' then click on the edit button
screenshot.png
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by Chopper326
Fri Oct 07, 2022 5:52 am
Forum: Help / How to use AllProWebTools
Topic: index extension page?
Replies: 2
Views: 429

Re: index extension page?

I was unable to find any information about "index extension page"
Screenshot from 2022-10-07 07-51-51.png
Screenshot from 2022-10-07 07-51-51.png (56.08 KiB) Viewed 424 times
by Chopper326
Thu Oct 06, 2022 5:16 am
Forum: Help / How to use AllProWebTools
Topic: Email Sender Name
Replies: 1
Views: 358

Re: Email Sender Name

You can go to the 'Settings' > 'Company Information' then you can scroll down to edit your 'Email Name'

This video will show you how to send emails from a different name or email address:

by Chopper326
Tue Oct 04, 2022 6:04 am
Forum: Report a Bug
Topic: Copying Tags created THIRTY duplicates
Replies: 3
Views: 460

Re: Copying Tags created THIRTY duplicates

I'm seeing that there're only 42 contacts in the 'Trusted Expert Prospect' tag, not 800+
1.png
1.png (53.89 KiB) Viewed 458 times
It looks like the system works correctly.
by Chopper326
Tue Oct 04, 2022 5:59 am
Forum: Report a Bug
Topic: emails sent 3 hours after the scheduled time
Replies: 6
Views: 1585

Re: emails sent 3 hours after the scheduled time

I've changed the timezone settings on both of your accounts from Pacific Time to Eastern Time. Please let me know if you see this happen again.
by Chopper326
Tue Oct 04, 2022 5:52 am
Forum: Help / How to use AllProWebTools
Topic: Emails are not forwarding from my Outlook to AllProWebTools
Replies: 1
Views: 374

Re: Emails are not forwarding from my Outlook to AllProWebTools

We have looked into your issue and have found that your configuration is correct, however, there is an error message coming from your Outlook email. You have purchased email services from Microsoft for Outlook. Your Outlook is showing this error for every message: Remote Server returned '550 5.7.520...
by Chopper326
Thu Sep 29, 2022 11:42 am
Forum: Report a Bug
Topic: Emails not being sent
Replies: 4
Views: 1306

Re: Emails not being sent

Hi Leo! I understand the issue that you are experiencing at the moment and we are working on addressing it as we speak.

I see that your Sendgrid password is saved on your password manager now.

Can you provide me with the verification code that texted to your phone?
by Chopper326
Wed Sep 14, 2022 5:57 am
Forum: Help / How to use AllProWebTools
Topic: Permanently delete a dictionary term
Replies: 3
Views: 448

Re: Permanently delete a dictionary term

Can you tell me which term you have just deleted so I can look into this for you?
by Chopper326
Wed Sep 14, 2022 5:53 am
Forum: Help / How to use AllProWebTools
Topic: replace sender email, accomodate same campaigns
Replies: 1
Views: 60

Re: replace sender email, accomodate same campaigns

If you replace the 'From Email' in company information page, the system will send out emails with the replaced sender email