Search found 153 matches
- Tue Jun 06, 2023 5:42 am
- Forum: Help / How to use AllProWebTools
- Topic: My test purchase went wrong in so many ways. :(
- Replies: 6
- Views: 57
Re: My test purchase went wrong in so many ways. :(
There is currently no facility for specifying a different "thank you page" per product, however it is recommended to send an email to the customer after purchase. It appears that you have already configured the campaigns to send an email: Screenshot from 2023-06-06 07-40-09.png It is recommended to ...
- Tue Jun 06, 2023 5:35 am
- Forum: Help / How to use AllProWebTools
- Topic: Nusii App not working
- Replies: 2
- Views: 10
Re: Nusii App not working
Please contact Nusii App for assistance as the DNS entries are showing correctly as per your configuration of the DNS.
Please also retry testing the form.
Please also retry testing the form.
- Thu Jun 01, 2023 5:27 am
- Forum: Help / How to use AllProWebTools
- Topic: My test purchase went wrong in so many ways. :(
- Replies: 6
- Views: 57
Re: My test purchase went wrong in so many ways. :(
Can you list the payment services that you are subscribed to? For redirecting the customer after purchase: You can go to the ' Settings ' > ' Store ' > and the ' Checkout ' tab (1) Here (2), you can enter the URL of the page you want your customer to see after they paid for an order. screenshot-c455...
- Tue May 30, 2023 5:25 am
- Forum: Help / How to use AllProWebTools
- Topic: Where To Find Block Template Library
- Replies: 1
- Views: 16
Re: Where To Find Block Template Library
First, you can click on the ' Grid ' to change the editor to be in grid mode screenshot-c220.allprowebtools-demo.com-2023.05.30-07_12_24.png Now, you will see the ' + ' button at the middle of the page. Please click on it to start creating a grid block. screenshot-c220.allprowebtools-demo.com-2023.0...
- Fri May 19, 2023 9:01 am
- Forum: Report a Bug
- Topic: Embed YouTube Video
- Replies: 6
- Views: 78
Re: Embed YouTube Video
The page is now working. You can edit the page to move the video around as you'd like.
- Fri May 19, 2023 7:04 am
- Forum: Report a Bug
- Topic: Embed YouTube Video
- Replies: 6
- Views: 78
Re: Embed YouTube Video
Can you please try to embed your Youtube video once again?
We have made some adjustments, created a test page on your account and I can play the video now.
Here's the URL to the test page: https://www.wecorlando.com/test-embeddi ... ube-video/
We have made some adjustments, created a test page on your account and I can play the video now.
Here's the URL to the test page: https://www.wecorlando.com/test-embeddi ... ube-video/
- Thu May 18, 2023 11:43 am
- Forum: Help / How to use AllProWebTools
- Topic: Membership Directory Page 2 is Being Redirected to Events Page
- Replies: 2
- Views: 18
Re: Membership Directory Page 2 is Being Redirected to Events Page
Are you still experiencing this issue?
- Thu May 18, 2023 5:37 am
- Forum: Help / How to use AllProWebTools
- Topic: Member Profiles
- Replies: 4
- Views: 38
Re: Member Profiles
You can go ahead and delete the category that you don't want anymore by going to the Settings > Store 1.png Click on the Membership tab and you will see a box named Membership directory (on website) on the right side of the screen. 2.png Here, you can just click X for the category that you want to d...
- Wed May 17, 2023 9:08 am
- Forum: Help / How to use AllProWebTools
- Topic: Member Profiles
- Replies: 4
- Views: 38
Re: Member Profiles
I can also see the information of your members now
- Mon May 15, 2023 5:20 am
- Forum: Help / How to use AllProWebTools
- Topic: Unable to Access Order Information
- Replies: 1
- Views: 13
Re: Unable to Access Order Information
Can you provide the screenshot of the issue you're experiencing?
You can take a picture with your phone and then you can text it to 970-612-1515 or you can post it here in the forum.
You can take a picture with your phone and then you can text it to 970-612-1515 or you can post it here in the forum.
- Thu May 11, 2023 5:26 am
- Forum: Help / How to use AllProWebTools
- Topic: Adding Video To My Website
- Replies: 2
- Views: 1585
Re: Adding Video To My Website
There's more information to this subject here: viewtopic.php?p=6835
- Mon May 08, 2023 5:22 am
- Forum: Help / How to use AllProWebTools
- Topic: Logo to Signature
- Replies: 1
- Views: 55
Re: Logo to Signature
First, please go to the ' Settings ' > ' Users ' and you can click on the user you want to edit the signature. Then, you can go to the ' Authorship ' tab. The email signature box is at the bottom of the page. logo3.png There are 2 ways you can add your logo to the email signature: 1. you can either ...
- Fri Apr 21, 2023 7:54 am
- Forum: Help / How to use AllProWebTools
- Topic: Members' Cards Being Charged Twice
- Replies: 8
- Views: 101
Re: Members' Cards Being Charged Twice
You can view the list of active memberships that will be charged next by going to the ' Reports ' (1) > ' Sales ' (2) > ' Memberships ' (3) brc1.png On this page, you can go ahead and click on where it says ' Membership Report ' in green color. brc2.png Now, if you want to view only the list of acti...
- Thu Apr 13, 2023 6:52 am
- Forum: Help / How to use AllProWebTools
- Topic: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.
- Replies: 5
- Views: 1755
Re: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.
I understand and can help you with this.
This 1 minute video will show you how to start a support screenshare:
Please start a screenshare when you're ready and we can look into this together.
This 1 minute video will show you how to start a support screenshare:
Please start a screenshare when you're ready and we can look into this together.
- Thu Apr 06, 2023 7:54 am
- Forum: Help / How to use AllProWebTools
- Topic: Members' Cards Being Charged Twice
- Replies: 8
- Views: 101
Re: Members' Cards Being Charged Twice
There's no need for you to do anything more on your end.
You can always see the version of AllProWebTools that you're using on the blue bar at the bottom of the screen
You can always see the version of AllProWebTools that you're using on the blue bar at the bottom of the screen
- Wed Apr 05, 2023 10:56 am
- Forum: Help / How to use AllProWebTools
- Topic: Members' Cards Being Charged Twice
- Replies: 8
- Views: 101
Re: Members' Cards Being Charged Twice
Your account has just been upgraded from version 5.73 to 5.75.
Please logout and back in to apply the new version.
It is possible that this new version will address the issue, if you continue to have problems, please post again in this forum thread.
Please logout and back in to apply the new version.
It is possible that this new version will address the issue, if you continue to have problems, please post again in this forum thread.
- Tue Apr 04, 2023 5:19 am
- Forum: Help / How to use AllProWebTools
- Topic: Canada Resident trying to register for free event
- Replies: 1
- Views: 26
Re: Canada Resident trying to register for free event
Does this help?:
- Fri Mar 31, 2023 6:18 am
- Forum: Help / How to use AllProWebTools
- Topic: Condensed Invoice Template Selected, Not showing up
- Replies: 5
- Views: 83
Re: Condensed Invoice Template Selected, Not showing up
We've just made an adjustment to the logo in your invoice for you. You can edit your email invoice by going to the 'Marketing' > 'Emails' page swirl1.png Now, you can type 'system' in order to see default email templates from the system (1). Then you can click the 'pen and paper' icon to edit the '[...
- Fri Mar 31, 2023 5:39 am
- Forum: Suggestions / Feature Requests
- Topic: Google Review Widget
- Replies: 1
- Views: 75
Re: Google Review Widget
Can you explain what "link google reviews to the web pages" means? Can you provide a picture or a link to a website that is currently doing this?
- Fri Mar 31, 2023 5:38 am
- Forum: Help / How to use AllProWebTools
- Topic: Google Reviews
- Replies: 1
- Views: 33
Re: Google Reviews
There is no widget or plug currently available, however, I found this article which you (or your web developer) can use to accomplish this:
https://cloutly.com/blog/how-to-embed-google-reviews/
https://cloutly.com/blog/how-to-embed-google-reviews/
- Fri Mar 31, 2023 5:35 am
- Forum: Help / How to use AllProWebTools
- Topic: Bulk texting
- Replies: 1
- Views: 33
- Thu Mar 30, 2023 9:38 am
- Forum: Help / How to use AllProWebTools
- Topic: How to add images to your forum post
- Replies: 0
- Views: 84
How to add images to your forum post
1. You can simply add images to the forum post by clicking on the 'Attachments' tab under the white box. swirl1.png 2. Next, You can click on where it says 'Add files' . swirl2.png 3. Once you've selected the file you want to insert into the forum post - please wait until you see the name of the ima...
- Fri Mar 24, 2023 6:04 am
- Forum: Help / How to use AllProWebTools
- Topic: Unable to click onto the Contact ID# as a shortcut
- Replies: 1
- Views: 74
Re: Unable to click onto the Contact ID# as a shortcut
Hi Teri! You can click on these green 'pen and paper' icon as a shortcut to contact's profile:
- Wed Mar 22, 2023 11:01 am
- Forum: Suggestions / Feature Requests
- Topic: Please make it easier to purchase as a guest
- Replies: 9
- Views: 2429
Re: Please make it easier to purchase as a guest
The error message has been changed to look like this now:
- Thu Mar 02, 2023 10:32 am
- Forum: Help / How to use AllProWebTools
- Topic: Needed to Return an Order Instead of Void an Order
- Replies: 3
- Views: 37
Re: Needed to Return an Order Instead of Void an Order
I understand. Please pay for the order again in order to mark it as 'paid in full' and you can try to return the order. Next, you can edit the quantity of products you'd like to return (1) . Do not forget to provide the reason for returning (2) as well. 3.png You can click on the 'Submit' button whe...
- Thu Mar 02, 2023 5:31 am
- Forum: Help / How to use AllProWebTools
- Topic: Needed to Return an Order Instead of Void an Order
- Replies: 3
- Views: 37
Re: Needed to Return an Order Instead of Void an Order
You can simply click on the 'Options' button
and then you can select 'Return Order'
and then you can select 'Return Order'
- Fri Feb 17, 2023 5:44 am
- Forum: Help / How to use AllProWebTools
- Topic: Advanced settings: Send From edits
- Replies: 2
- Views: 27
Re: Advanced settings: Send From edits
This video will show you how you can schedule an email and send it to a tag.
You can skip to 3:20 of the video:
You can skip to 3:20 of the video:
- Wed Feb 15, 2023 12:08 pm
- Forum: Help / How to use AllProWebTools
- Topic: Contact not found
- Replies: 1
- Views: 28
Re: Contact not found
After looking into this, I found a CRMID#125069 in your database that has the same first name and domain name with the contact you've provided 1.png Also I'm seeing that they've been sent an email yesterday. 2.png It's possible that they have set up forwarding address for their email inbox from kath...
- Wed Jan 18, 2023 12:22 pm
- Forum: Help / How to use AllProWebTools
- Topic: How can customer convert and estimate and pay the order
- Replies: 1
- Views: 203
Re: How can customer convert and estimate and pay the order
You can let your customer log into their account in order to create an invoice and pay for it. When a buyer logged in > go to 'My Account' > you'll see a page just like this: 1.png Then scroll down to the 'Quotes & Estimates' box - you can see there are 2 options for you to either 'view' or 'pay' fo...
- Mon Dec 12, 2022 12:24 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to Save Logos and URLs in a Transactional Email
- Replies: 4
- Views: 568
Re: How to Save Logos and URLs in a Transactional Email
Can you tell me how did you add those images to your email body?
- Mon Nov 28, 2022 5:20 am
- Forum: Help / How to use AllProWebTools
- Topic: Email limit went from 5000 to 100
- Replies: 1
- Views: 2955
Re: Email limit went from 5000 to 100
You can go to the 'Reports' > 'Email Reports' > 'Emails Sent ' to see the amount of bounces and spam complaints you've received 1.png You can learn more about the bounces here: OGFAVZYbviA Also, you can take our Email Training Course to reinstate your AllProWebTools-SMTP by go to the 'Marketing' > '...
- Mon Nov 21, 2022 5:28 am
- Forum: Help / How to use AllProWebTools
- Topic: Adding Leads to Campaigns
- Replies: 1
- Views: 460
Re: Adding Leads to Campaigns
If you added them to the same campaign, those contacts will be ignored by the system and will only receive your campaign once.
- Thu Nov 17, 2022 5:57 am
- Forum: Help / How to use AllProWebTools
- Topic: How to restart a campaign
- Replies: 7
- Views: 972
Re: How to restart a campaign
1 - First, you can clean your email list: https://www.allprowebtools.com/EMTC9/ 2 - When it's cleaned, you can upload the email list to AllProWebTools: tdogmQVyxlI 3 - You can add your email list to marketing campaign by: a - adding them to your campaign directly by: a.1 - click on the amount of 'Pa...
- Wed Nov 16, 2022 5:40 am
- Forum: Help / How to use AllProWebTools
- Topic: How to restart a campaign
- Replies: 7
- Views: 972
Re: How to restart a campaign
You can simply restart a campaign by flipping the switch as the screenshot shown above
- Fri Nov 11, 2022 12:38 pm
- Forum: Help / How to use AllProWebTools
- Topic: Account Suspended and Email Limit
- Replies: 3
- Views: 814
Re: Account Suspended and Email Limit
I'm seeing that your account is active and the send limit is at 200/hour screenshot-c4242.allprowebtools-s2.com-2022.11.11-13_34_03.png You can learn more about how you can easily raise your send limit by taking this email training course: https://www.allprowebtools.com/Email-Marketing-Training-Cour...
- Fri Oct 28, 2022 5:43 am
- Forum: Help / How to use AllProWebTools
- Topic: /github.com/PHPMailer, cannot send email
- Replies: 1
- Views: 486
Re: /github.com/PHPMailer, cannot send email
I see that there's an error message saying
You can always get the new password from your Sendgrid account.
This blog will show you how: https://www.allprowebtools.com/How-to-s ... oWebTools/
You can always get the new password from your Sendgrid account.
This blog will show you how: https://www.allprowebtools.com/How-to-s ... oWebTools/
- Wed Oct 26, 2022 5:30 am
- Forum: Help / How to use AllProWebTools
- Topic: Delete old contacts inside of tag
- Replies: 1
- Views: 361
Re: Delete old contacts inside of tag
You can always upload the same list of contacts into a different tag. First, create a new tag for your new list. Then you can check the 'Tag Existing Records' check box at the 'Step 4' on the Import Contacts page screenshot-c220.allprowebtools-demo.com-2022.10.26-07_23_44.png Please do not forget to...
- Sat Oct 22, 2022 5:22 am
- Forum: Help / How to use AllProWebTools
- Topic: Clients can't see secondary payment processor
- Replies: 5
- Views: 611
Re: Clients can't see secondary payment processor
Please go to Settings -> Payment Methods and change the Primary Processor to "Square" and then toggle the switch that says "PayPal Standard".
- Wed Oct 19, 2022 8:28 am
- Forum: Help / How to use AllProWebTools
- Topic: Clients can't see secondary payment processor
- Replies: 5
- Views: 611
Re: Clients can't see secondary payment processor
You can add the secondary processor like this on your website
Please go to the 'Settings' > 'Payment Method' then you can toggle the switch for Paypal standard
Please go to the 'Settings' > 'Payment Method' then you can toggle the switch for Paypal standard
- Fri Oct 07, 2022 5:53 am
- Forum: Help / How to use AllProWebTools
- Topic: shipping rates
- Replies: 3
- Views: 463
Re: shipping rates
You can find the weight by going to the 'Store' > 'Products' then click on the edit button
- Fri Oct 07, 2022 5:52 am
- Forum: Help / How to use AllProWebTools
- Topic: index extension page?
- Replies: 2
- Views: 429
Re: index extension page?
I was unable to find any information about "index extension page"
- Thu Oct 06, 2022 5:16 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Sender Name
- Replies: 1
- Views: 358
Re: Email Sender Name
You can go to the 'Settings' > 'Company Information' then you can scroll down to edit your 'Email Name'
This video will show you how to send emails from a different name or email address:
This video will show you how to send emails from a different name or email address:
- Tue Oct 04, 2022 6:04 am
- Forum: Report a Bug
- Topic: Copying Tags created THIRTY duplicates
- Replies: 3
- Views: 460
Re: Copying Tags created THIRTY duplicates
I'm seeing that there're only 42 contacts in the 'Trusted Expert Prospect' tag, not 800+
It looks like the system works correctly.
It looks like the system works correctly.
- Tue Oct 04, 2022 5:59 am
- Forum: Report a Bug
- Topic: emails sent 3 hours after the scheduled time
- Replies: 6
- Views: 1585
Re: emails sent 3 hours after the scheduled time
I've changed the timezone settings on both of your accounts from Pacific Time to Eastern Time. Please let me know if you see this happen again.
- Tue Oct 04, 2022 5:52 am
- Forum: Help / How to use AllProWebTools
- Topic: Emails are not forwarding from my Outlook to AllProWebTools
- Replies: 1
- Views: 374
Re: Emails are not forwarding from my Outlook to AllProWebTools
We have looked into your issue and have found that your configuration is correct, however, there is an error message coming from your Outlook email. You have purchased email services from Microsoft for Outlook. Your Outlook is showing this error for every message: Remote Server returned '550 5.7.520...
- Thu Sep 29, 2022 11:42 am
- Forum: Report a Bug
- Topic: Emails not being sent
- Replies: 4
- Views: 1306
Re: Emails not being sent
Hi Leo! I understand the issue that you are experiencing at the moment and we are working on addressing it as we speak.
I see that your Sendgrid password is saved on your password manager now.
Can you provide me with the verification code that texted to your phone?
I see that your Sendgrid password is saved on your password manager now.
Can you provide me with the verification code that texted to your phone?
- Wed Sep 14, 2022 5:57 am
- Forum: Help / How to use AllProWebTools
- Topic: Permanently delete a dictionary term
- Replies: 3
- Views: 448
Re: Permanently delete a dictionary term
Can you tell me which term you have just deleted so I can look into this for you?
- Wed Sep 14, 2022 5:55 am
- Forum: Help / How to use AllProWebTools
- Topic: accomodate existing campaigns with replaced sender email
- Replies: 1
- Views: 66
Re: accomodate existing campaigns with replaced sender email
Does this answer your question? :
- Wed Sep 14, 2022 5:53 am
- Forum: Help / How to use AllProWebTools
- Topic: replace sender email, accomodate same campaigns
- Replies: 1
- Views: 60
Re: replace sender email, accomodate same campaigns
If you replace the 'From Email' in company information page, the system will send out emails with the replaced sender email
- Wed Sep 14, 2022 5:53 am
- Forum: Help / How to use AllProWebTools
- Topic: email going to spam
- Replies: 1
- Views: 66