Search found 49 matches
- Sat Nov 26, 2022 10:09 am
- Forum: Help / How to use AllProWebTools
- Topic: What are my support options?
- Replies: 2
- Views: 1938
Re: What are my support options?
can someone let me know if screen share is available, or if nothing has changed can someone check my account because i have not been able to use screen share in quite a few months. It always says not available during hours that it should be available. can someone please help me with this problem. th...
- Wed Nov 23, 2022 12:28 pm
- Forum: Help / How to use AllProWebTools
- Topic: Screen Share
- Replies: 3
- Views: 2079
Re: Screen Share
I have only one question, How do I gain access to screen share. Is this function still available? If so How can I utilize my free 30 min. session? Please only tell me how to gain access to 30 min. screen share. Thank you!
- Wed Nov 16, 2022 12:39 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to restart a campaign
- Replies: 7
- Views: 935
Re: How to restart a campaign
If my switch has never been turned off how do I restart campaign? I understand this is all simple to you but I don't work for AllProWebTools and I need to make sure it's done correctly the first time that's why i'm asking for step by step to understand exactly what to expect. I would appreciate if s...
- Tue Nov 15, 2022 1:55 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to restart a campaign
- Replies: 7
- Views: 935
Re: How to restart a campaign
Thanks Kayla, can I gert a simple step by step on exactly how that is done?
- Tue Nov 15, 2022 1:53 pm
- Forum: Help / How to use AllProWebTools
- Topic: Screen Share
- Replies: 3
- Views: 2079
Re: Screen Share
Thanks Kayla for responding, I understand there's a few methods to resolve a problem, but I'm looking to utilize the share screen option. Could you please tell me if that's available anymore or how can I gain access to platform?
- Wed Nov 09, 2022 2:25 pm
- Forum: Help / How to use AllProWebTools
- Topic: Screen Share
- Replies: 3
- Views: 2079
Screen Share
I've been an active member for about 3yrs and I can 't get screenshare support, Why is that? It's been a few times that I've reached out to text to get a understanding, I tried last week today yet no one answers me, I tried to go to chat for support and ever screenshared what I was looking at still ...
- Wed Nov 09, 2022 11:06 am
- Forum: Help / How to use AllProWebTools
- Topic: How to restart a campaign
- Replies: 7
- Views: 935
Re: How to restart a campaign
I thought is I try to simply hit the switch to restart a campaign it will go through all emails that's set for different days will be sent the same day one email per hr.?
- Wed Nov 02, 2022 12:19 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to restart a campaign
- Replies: 7
- Views: 935
How to restart a campaign
How do I restart an old campaign. What's new about creating a campaign, I heard their are new improvements?
- Wed Nov 02, 2022 12:19 pm
- Forum: Help / How to use AllProWebTools
- Topic: What are my support options?
- Replies: 2
- Views: 1938
What are my support options?
1. Is live support part of my monthly plan
2. what time does live support start and stop during central time zone
3. how do you access live support
2. what time does live support start and stop during central time zone
3. how do you access live support
- Fri Sep 16, 2022 6:04 pm
- Forum: Help / How to use AllProWebTools
- Topic: Live Support
- Replies: 3
- Views: 116
Re: Live Support
If you look under my account it says something about closing in 4 min it has 30 min. time at the top but I can't get access to live screen share. it's been the same way for the last 2 months that I have tried!
- Thu Sep 15, 2022 10:23 am
- Forum: Help / How to use AllProWebTools
- Topic: Live Support
- Replies: 3
- Views: 116
Live Support
How do I access the live support? It says I have 30min. but in the body it says 4 mins. remaining! I sent my original question yesterday but haven't gotten a response yet, customer service assistance is needed.
- Tue Jun 14, 2022 12:47 pm
- Forum: Help / How to use AllProWebTools
- Topic: "Attention Tommy" Help with customer service
- Replies: 1
- Views: 54
"Attention Tommy" Help with customer service
Attention Tommy, I've given myself time to call back to use customer service. Chopper consistently will put me on hold and just wasted 8min. of my time telling me that I can go to the forum to get the information I need when I called for screenshare to get an answer most expeditiously. every time it...
- Tue Mar 22, 2022 2:25 pm
- Forum: Help / How to use AllProWebTools
- Topic: Is my account sending emails correctly?
- Replies: 1
- Views: 193
Is my account sending emails correctly?
I'm trying to find out how's my company looking on your side. I sent out a few emails and never got one email back, not even an auto responder. Let me know how I'm looking on your end. Thanks!
- Tue Mar 08, 2022 3:55 pm
- Forum: Help / How to use AllProWebTools
- Topic: Monthly Cost/ emails sent
- Replies: 1
- Views: 152
Monthly Cost/ emails sent
How many emails can I send per month under my subscription, to not exceed the monthly cost what is the number of emails in total I can send with this particular plan?
- Mon Aug 09, 2021 11:18 pm
- Forum: Help / How to use AllProWebTools
- Topic: Marketing Page, Saved Campaigns
- Replies: 3
- Views: 521
Re: Marketing Page, Saved Campaigns
Thanks for responding! 1. Is there a way for me to see how many tags are added to a saved campaign? 2. When restarting campaign, would the ID number be located under saved campaigns, 2-11? 3. After I select which number I want to restart under saved campaigns. What are the steps that will need to be...
- Mon Aug 09, 2021 11:41 am
- Forum: Help / How to use AllProWebTools
- Topic: Steps to redo email campaign
- Replies: 1
- Views: 329
Steps to redo email campaign
I need steps on how to redo, or restart an email campaign after its been shut down for over a month. Steps please, from first step to last in numerical order please I didn't really understand the video. Thanks!
- Mon Aug 09, 2021 9:02 am
- Forum: Help / How to use AllProWebTools
- Topic: Contact Management Page
- Replies: 2
- Views: 391
Re: Contact Management Page
On the Contact Management page, under contact ID., under Primary email, next to one of my potential clients name I seen a red "X" I was wondering what it meant because it's not located next to any other name!
- Mon Aug 09, 2021 8:50 am
- Forum: Help / How to use AllProWebTools
- Topic: Marketing Page, Saved Campaigns
- Replies: 3
- Views: 521
Marketing Page, Saved Campaigns
On Marketing Campaigns page under Saved Campaigns, 1. how can I tell if I've added additional prospects to my campaign list, will the original number under participants get larger? 2. If an additional tag list has already been added to an active campaign, then you add the same tag list again ( check...
- Mon Aug 09, 2021 8:29 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Open Notifications
- Replies: 2
- Views: 420
Re: Email Open Notifications
Ok, so the system tells you every time they open a particular email, shows as many times they open it?
- Sun Aug 08, 2021 1:26 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email Open Notifications
- Replies: 2
- Views: 420
Email Open Notifications
Not sure why my campaign is doing this. Please explain. Thanks! Contact ID# 1182 Information: Open 11n mins. ago Consultants) opened Email 2A 2 days Consultants) was sent Email 4A 5 days Consultants) opened Email 2A 6 days Consultants) was sent Email 3A 10 days Consultants) opened Email 2A 12 days C...
- Sun Aug 08, 2021 11:23 am
- Forum: Help / How to use AllProWebTools
- Topic: Contact Management Page
- Replies: 2
- Views: 391
Contact Management Page
What does the red "X" mean located on the side of a name, under contact ID on the Contact Management page?
- Sat Aug 07, 2021 12:19 am
- Forum: Help / How to use AllProWebTools
- Topic: Removing potential clients from campaign
- Replies: 4
- Views: 429
Re: Removing potential clients from campaign
Here's what I'm talking about I cant remove but I keep sending campaign emails. Please help [email protected].com Thu, Aug 5, 10:47 AM (2 days ago) to me HI Fredrick, As I explained in my last email ….. From: [email protected].com <[email protected].com> Sent: Monday, August 2, ...
- Sat Aug 07, 2021 12:07 am
- Forum: Help / How to use AllProWebTools
- Topic: Removing potential clients from campaign
- Replies: 4
- Views: 429
Re: Removing potential clients from campaign
The guy that asked to be removed keeps getting an email from allprotools sent by me. What time should I send emails, you told me it's 24hours a day the last two days, check my timeline, I didn't get an answer until after 400 or around 400 and the question would be from the prior day. The purpose for...
- Fri Aug 06, 2021 7:56 am
- Forum: Help / How to use AllProWebTools
- Topic: Removing potential clients from campaign
- Replies: 4
- Views: 429
Removing potential clients from campaign
Hi I was trying to remove a potential client from a campaign: (Stephen.[email protected].com) I'm not trying to remove him totally just take him off of the email sequence, in other words he asked me to contact him in 6 months. when I went to remove him by placing his email in the top search panel n...
- Thu Aug 05, 2021 10:18 pm
- Forum: Help / How to use AllProWebTools
- Topic: Emails un checked in industry, re tagged to self titled list
- Replies: 1
- Views: 266
Emails un checked in industry, re tagged to self titled list
[email protected].com, was sent out another message from allprotools although I took this email out of campaign. This is what I labeled it and this was the only box checked: "Services not needed now" I Un tagged from industry and the system still sent using another title i created with that b...
- Thu Aug 05, 2021 7:41 am
- Forum: Help / How to use AllProWebTools
- Topic: Restarting old campaign
- Replies: 8
- Views: 759
Re: Restarting old campaign
Ok, so the campaign ID is the numbers under ID or the number and the title?
- Thu Aug 05, 2021 7:36 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Campaign Send Limits
- Replies: 1
- Views: 5065
Email Campaign Send Limits
1. My account says, "Your account currently has an email sending limit of 2500 you can add a maximum of 2249 more contacts at this time. As you send more emails your account will 'warm up' and your send limit will continue to increase." 2. Not sure about what that mean or if its a glitch? If it is o...
- Wed Aug 04, 2021 8:22 am
- Forum: Help / How to use AllProWebTools
- Topic: Restarting old campaign
- Replies: 8
- Views: 759
Re: Restarting old campaign
Hey Tommie I'm not sure if I have Tools 5.0?
also not sure how to provide you with the campaign ID of the campaign to restart. An example would be great. It would be easier to type out the steps so I will know where to locate the number or information. Thanks!
also not sure how to provide you with the campaign ID of the campaign to restart. An example would be great. It would be easier to type out the steps so I will know where to locate the number or information. Thanks!
- Wed Aug 04, 2021 8:09 am
- Forum: Help / How to use AllProWebTools
- Topic: Restarting old campaign
- Replies: 8
- Views: 759
Re: Restarting old campaign
Hey Tommie, I know how to convert the videos, the last time we were on the phone I never started the video, but you said it was recording already, I just wasn't sure if it was controlled on your end since I never started the recording. At the end of a call it always prompt me with the conversion to ...
- Mon Aug 02, 2021 2:51 pm
- Forum: Help / How to use AllProWebTools
- Topic: Restarting old campaign
- Replies: 8
- Views: 759
Re: Restarting old campaign
Hey Tommie thanks for responding. When \we got through with our zoom meeting I was never prompted to save or select where to save video that was recorded. Would you have access to video so I can log it with other video reference points? You mentioned it was being recorded.
- Mon Aug 02, 2021 12:24 pm
- Forum: Help / How to use AllProWebTools
- Topic: Restarting old campaign
- Replies: 8
- Views: 759
Restarting old campaign
How to restart a campaign once it's been idling too long. please send numbered steps along with video thanks!
- Tue Jul 20, 2021 8:02 am
- Forum: Help / How to use AllProWebTools
- Topic: Cleaning Company info. while in CRM
- Replies: 1
- Views: 290
Cleaning Company info. while in CRM
1. I was wondering how I can clean up the titles (URL) under the leads that's installed in the CRM?
- Tue Jul 20, 2021 7:30 am
- Forum: Help / How to use AllProWebTools
- Topic: Deleting Campaign & re-starting. How to?
- Replies: 3
- Views: 491
Re: Deleting Campaign & re-starting. How to?
1.If i delete campaign is it only deleted from campaign or is it deleted from CRM? 2. If it's not deleted from CRM how could I delete from CRM. 3. If I deleted leads ( Industry) from CRM, and the decided to reinstall the same list will the system remember the list or actions that was taken when list...
- Mon Jul 19, 2021 8:53 am
- Forum: Help / How to use AllProWebTools
- Topic: Deleting Campaign & re-starting. How to?
- Replies: 3
- Views: 491
Deleting Campaign & re-starting. How to?
If I delete campaign with 2 leads list attached to it, when reloading campaign will both list attached to campaign get sent out together or will that be something I will have to set, or if not can I get a step by step on how to achieve task. Currently all campaigns have been turned off but need to g...
- Thu Jul 15, 2021 9:36 am
- Forum: Help / How to use AllProWebTools
- Topic: Active & Inactive Campaign
- Replies: 1
- Views: 300
Active & Inactive Campaign
When it comes to setting an active campaign to inactive and wait a couple days after the next automatic email blast. What will the steps be to restart campaign, to keep the system from sending multiple emails the same day 1 hour apart to all potential clients? I thought I did it right but if you cou...
- Mon Jul 12, 2021 11:22 am
- Forum: Help / How to use AllProWebTools
- Topic: How to add AllProWebTools to my Phone and Tablet
- Replies: 1
- Views: 300
How to add AllProWebTools to my Phone and Tablet
How to put AllProWebTools on my tablet and phone? It tell me I have the wrong password every time I try!
- Mon Jul 12, 2021 11:16 am
- Forum: Help / How to use AllProWebTools
- Topic: Reactivating a campaign
- Replies: 7
- Views: 688
Re: Reactivating a campaign
Thank you for clarification, so will I just delete What I have and redo campaign action for each industry?
- Mon Jul 12, 2021 10:36 am
- Forum: Help / How to use AllProWebTools
- Topic: Reactivating a campaign
- Replies: 7
- Views: 688
Re: Reactivating a campaign
Let's say today being 7-12-21 and I had a campaign of 7 emails that I created 6-1-21 and it was turned of or inactivated with 7emails never sent, when I activate campaign it will send all 7 emails out 1 per hr, until all emails has been sent out to complete last months task or action?
- Mon Jul 12, 2021 8:57 am
- Forum: Help / How to use AllProWebTools
- Topic: Reactivating a campaign
- Replies: 7
- Views: 688
Re: Reactivating a campaign
Thanks for responding, I understand you said If there were multiple actions that were not sent, the system will send one action each hour until the campaign is caught up or there are no more actions to send. When you say "actions" are you meaning each "industry as an action," meaning multiple Indust...
- Sun Jul 11, 2021 8:24 pm
- Forum: Help / How to use AllProWebTools
- Topic: Reactivating a campaign
- Replies: 7
- Views: 688
Reactivating a campaign
What all is necessary to reactivate a campaign that has been inactive, is there anything besides activating it that should be done?
- Sun Jul 11, 2021 8:05 pm
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1283
Re: campaign
When looking through the account. The campaign named " Houston Warehousing" was inactive and then reactivated. Currently it is inactive. When a campaign is reactivated, the system will send all actions that were not sent while the campaign was inactive. For example: Campaign "A" has 7 emails schedu...
- Fri Jul 09, 2021 3:08 pm
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1283
Re: campaign
I added an extension to my warehouse list and I believe i have two different times emails will be sent out. Is there anyway I can fix that by separating the old list from the new list. or will I have to delete and start over? If I started over by deleting my current campaign and reloading what was d...
- Fri Jul 09, 2021 8:00 am
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1283
Re: campaign
Not sure what I'm doing wrong, but I haven't or don't know how to access response from previous questions?
Also every time I tried to access my account with my old password it says wrong password. Prompted me to change password and seems like it wasn't excepted. Please respond
Also every time I tried to access my account with my old password it says wrong password. Prompted me to change password and seems like it wasn't excepted. Please respond
- Fri Jul 09, 2021 1:35 am
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1283
Re: campaign
How to send individual leads personal emails once they have opened email in campaign?
- Fri Jul 09, 2021 1:33 am
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1283
Re: campaign
How to rename tags and campaign names if possible?
- Fri Jul 09, 2021 12:27 am
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1283
Re: campaign
I also noticed the emails that went out yesterday I see the last email identified being sent out at 1200am as step 8, I was asleep not sure how warehouse industry became activated.
- Fri Jul 09, 2021 12:20 am
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1283
Re: campaign
If a potential candidate has been removed from an email list and I load up a new list with the same name will it let me know? or will I just have to remember? Please explain!
- Thu Jul 08, 2021 9:02 pm
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1283
Re: campaign
I did not work on warehouse yesterday the only email campaign i worked on yesterday was setting up Data Analyst. I set my campaign to start yesterday with only one campaign that dave walked me through. Yesterday I completed the email campaign for Data Analyst. Around 4 something I seen an email had ...
- Thu Jul 08, 2021 3:22 pm
- Forum: Help / How to use AllProWebTools
- Topic: campaign
- Replies: 14
- Views: 1283
campaign
Why did a complete campaign go out to all prospects
under one industry in a single day although it was set to go out one email every 4 days
under one industry in a single day although it was set to go out one email every 4 days