Search found 77 matches
- Mon Feb 06, 2023 11:50 am
- Forum: Report a Bug
- Topic: Web theme & pictures not loading properly
- Replies: 2
- Views: 1175
Re: Web theme & pictures not loading properly
Your background is set to load this image: https://www.parentweenconnection.com/content/uploads/Two-Happy-Girls-Color-Compressed-25-Space-on-top-1.png As you requested in this forum post: https://www.allprowebtools.com/forum/viewtopic.php?f=3&p=11819 The image for https://www.parentweenconnection.co...
- Wed Feb 01, 2023 12:57 pm
- Forum: Report a Bug
- Topic: Invoice printing with incorrect total
- Replies: 7
- Views: 1047
Re: Invoice printing with incorrect total
The discount has been removed and the total changed as you requested.
- Wed Jan 18, 2023 11:27 am
- Forum: Report a Bug
- Topic: Support Screenshare Option Unavailable
- Replies: 3
- Views: 345
Re: Support Screenshare Option Unavailable
You can learn more about our support policies (including the 4 hours of support time) here: https://www.allprowebtools.com/Support/
- Sat Jan 07, 2023 4:51 am
- Forum: Help / How to use AllProWebTools
- Topic: web site functionality
- Replies: 3
- Views: 189
Re: web site functionality
Hello Rick!
We are happy to help you but we will need a few more details about the issues your are experiencing. I would like to recommend that you start a screenshare to get some 1 on 1 time with someone who can answer all your questions. Here is how to start:
We are happy to help you but we will need a few more details about the issues your are experiencing. I would like to recommend that you start a screenshare to get some 1 on 1 time with someone who can answer all your questions. Here is how to start:
- Fri Dec 09, 2022 6:28 am
- Forum: Report a Bug
- Topic: Shopping Cart Glitch?
- Replies: 1
- Views: 273
Re: Shopping Cart Glitch?
Thank you for reporting this issue. It has now been addressed.
- Wed Nov 09, 2022 10:11 pm
- Forum: Help / How to use AllProWebTools
- Topic: Screen Share
- Replies: 3
- Views: 2096
Re: Screen Share
If screenshare is not currently available for you, you can still use Support Chat or this forum. It appears that (over the past few months) you have been receiving answers to many of your questions here: How to restart a campaign - https://allprowebtools.com/forum/viewtopic.php?f=1&t=4969 What are m...
- Wed Nov 09, 2022 10:03 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to restart a campaign
- Replies: 7
- Views: 943
Re: How to restart a campaign
A recent update was made that will continue the campaign with the correct schedule of days. Not all days will go out on the same day.
- Sun Oct 02, 2022 12:35 am
- Forum: Help / How to use AllProWebTools
- Topic: export handles
- Replies: 2
- Views: 415
Re: export handles
There are many utilities available to do this. You can do a Google search for "website crawler"
- Wed Sep 21, 2022 8:03 pm
- Forum: Report a Bug
- Topic: text Campa & Phone.com
- Replies: 11
- Views: 2261
Re: text Campa & Phone.com
You can find step by step instructions under the heading "Send a personalized message" at this link: https://www.allprowebtools.com/Text-Mes ... Marketing/
- Mon Sep 19, 2022 5:26 am
- Forum: Help / How to use AllProWebTools
- Topic: Text is slow.
- Replies: 2
- Views: 86
Re: Text is slow.
AllProWebTools only allows sending 330 text messages/hour. AllProWebTools is not intended for sending high-volume text messages. If you attempt to send more, AllProWebTools will only send the first 330 and then stop your campaign. It is suggested that you break up your lists into groups of 330 and s...
- Mon Sep 19, 2022 3:54 am
- Forum: Help / How to use AllProWebTools
- Topic: Live Support
- Replies: 3
- Views: 116
Re: Live Support
If you are unable to access Live Support, please feel free to post what you would like help with on this forum and we will be happy to assist you.
- Mon Sep 05, 2022 1:59 pm
- Forum: Help / How to use AllProWebTools
- Topic: Customer order history
- Replies: 6
- Views: 338
Re: Customer order history
You can post your file like this:
- Mon Sep 05, 2022 1:57 pm
- Forum: Report a Bug
- Topic: webmail "no input file specified"
- Replies: 1
- Views: 428
Re: webmail "no input file specified"
You can use this link to access webmail: https://webmail.realnoni.com/
- Tue Aug 09, 2022 10:05 pm
- Forum: Help / How to use AllProWebTools
- Topic: IMAP instructions not working
- Replies: 2
- Views: 173
Re: IMAP instructions not working
Please try logging in with the same login and password here: https://webmail.realnoni.com/
- Fri Jul 22, 2022 12:19 pm
- Forum: Report a Bug
- Topic: credit card refund
- Replies: 4
- Views: 396
Re: credit card refund
Please update the password in the password manager for authorize.net so that we can look into this for you further.
- Mon Jul 11, 2022 7:52 am
- Forum: Help / How to use AllProWebTools
- Topic: Website Not Mobile-Friendly
- Replies: 3
- Views: 151
Re: Website Not Mobile-Friendly
A web developer who is familiar with Wordpress can assist you with this.
- Wed Jun 29, 2022 11:22 am
- Forum: Help / How to use AllProWebTools
- Topic: When I open AllProWebTools....
- Replies: 3
- Views: 107
Re: When I open AllProWebTools....
You can update your password and agree to the terms and conditions to continue as normal.
- Wed Jun 29, 2022 8:36 am
- Forum: Report a Bug
- Topic: My unsubscribe page and link aren't working
- Replies: 3
- Views: 357
Re: My unsubscribe page and link aren't working
I do not know which specific email you are having trouble with, so I am looking at Email ID# 188 with the subject line "How listening to my intuition saved a child's life" I sent the email to myself, and in saw that the footer looked like this: footer.png I then clicked the link to unsubscribe and I...
- Tue Jun 28, 2022 10:42 am
- Forum: Help / How to use AllProWebTools
- Topic: Domain Statistics
- Replies: 1
- Views: 69
Re: Domain Statistics
This is not longer used. We recommend Google Analytics for website statistics. I can see that you already have this installed on your website.
- Tue Jun 21, 2022 10:28 am
- Forum: Help / How to use AllProWebTools
- Topic: Customer List counts differ
- Replies: 1
- Views: 65
Re: Customer List counts differ
I do not know what pages you are referring to. Please provide screenshots so I can assist you further.
- Thu Jun 16, 2022 12:52 pm
- Forum: Help / How to use AllProWebTools
- Topic: Coupons by category?
- Replies: 1
- Views: 57
Re: Coupons by category?
This video explains all the features related to creating coupons:
- Thu Jun 16, 2022 12:39 pm
- Forum: Help / How to use AllProWebTools
- Topic: Webpages shows BLANK pages and BlogSpot
- Replies: 7
- Views: 178
Re: Webpages shows BLANK pages and BlogSpot
When viewing your list of webpages, please click the gear icon like this: screenshot-c34.allprowebtools-s1.com-2022.06.16-14_35_35.png sss After you click that you will see this screen. You can change the page so that it will go where ever you like, or you can use the AllProWebTools blogging system ...
- Wed Jun 15, 2022 9:01 am
- Forum: Help / How to use AllProWebTools
- Topic: Delete Variations
- Replies: 6
- Views: 2134
Re: Delete Variations
In response to your statement:
We have removed all of your product variations and set them as standalone products.I would prefer to not have variations. Just individual products
- Wed Jun 15, 2022 7:07 am
- Forum: Help / How to use AllProWebTools
- Topic: "Attention Tommy" Help with customer service
- Replies: 1
- Views: 54
Re: "Attention Tommy" Help with customer service
It can take time to look up your account and look into your specific issue. We appreciate your patience as we verify that we are providing you with advise that is ACCURATE to your particular situation. You can find a list of our most commonly asked questions here: https://www.youtube.com/playlist?li...
- Wed Jun 15, 2022 7:03 am
- Forum: Help / How to use AllProWebTools
- Topic: email tag lists
- Replies: 3
- Views: 130
Re: email tag lists
This video shows (at 1:25) how to create new tags based on how people respond to your previous emails sent:
- Thu Jun 09, 2022 5:33 am
- Forum: Help / How to use AllProWebTools
- Topic: Shipping options...Free Shipping on certain items?
- Replies: 5
- Views: 157
Re: Shipping options...Free Shipping on certain items?
You will find the weight entry on the page explained 2 minutes into this video:
- Mon Jun 06, 2022 5:52 am
- Forum: Help / How to use AllProWebTools
- Topic: Endicia Dazzle login
- Replies: 2
- Views: 131
Re: Endicia Dazzle login
The error message you have posted includes a phone number where you can get assistance with this issue. After you receive assistance logging into Dazzle, please be sure to enter the exact same password that works for Dazzle onto this screen where it says "Endicia Password" screenshot-c34.allprowebto...
- Mon Jun 06, 2022 5:24 am
- Forum: Help / How to use AllProWebTools
- Topic: Is there a way to edit the Workflow Timeline?
- Replies: 2
- Views: 90
Re: Is there a way to edit the Workflow Timeline?
The Workflow Timeline is designed to show a historical record of what has happened. It is not designed to be modified. As you continue to do business, newer and more relevant information will be added to the top of the Workflow Timeline and the current test transactions will be pushed further down a...
- Fri Jun 03, 2022 6:01 am
- Forum: Help / How to use AllProWebTools
- Topic: Setting up Endicia Intergration
- Replies: 19
- Views: 348
Re: Setting up Endicia Intergration
Yesterday we posted a screenshot to show you that everything was now working.
Why did you change the configuration? What did you want to accomplish?
Why did you change the configuration? What did you want to accomplish?
- Tue Apr 19, 2022 11:49 am
- Forum: Help / How to use AllProWebTools
- Topic: How to Move Search Icon
- Replies: 1
- Views: 122
Re: How to Move Search Icon
You are using a custom theme that was created by Geff Gilligan in 2015. It would appear that Geff Gilligan created your custom them for a specific purpose and only intended the menubar to hold a specific number of items. The theme that you are using was not created by AllProWebTools and we can not p...
- Tue Apr 19, 2022 11:46 am
- Forum: Help / How to use AllProWebTools
- Topic: Uploading an Xcel Spreadsheet into a Particular Tag
- Replies: 1
- Views: 115
Re: Uploading an Xcel Spreadsheet into a Particular Tag
After you click "Import Contacts" on the screen that you attached to this post - you will be asked for the Tag.
- Tue Mar 22, 2022 12:47 pm
- Forum: Help / How to use AllProWebTools
- Topic: Account Not Found
- Replies: 1
- Views: 211
Re: Account Not Found
The account has been reset
- Mon Mar 21, 2022 9:18 am
- Forum: Help / How to use AllProWebTools
- Topic: what are the $30 charges for?
- Replies: 1
- Views: 219
Re: what are the $30 charges for?
You can read more about this policy here: https://www.allprowebtools.com/Usage-Rates/
- Fri Mar 18, 2022 8:45 am
- Forum: Help / How to use AllProWebTools
- Topic: Sending Reputation Report
- Replies: 2
- Views: 145
Re: Sending Reputation Report
Did you press the green button on this page as it instructs you?
- Mon Mar 07, 2022 4:38 pm
- Forum: Help / How to use AllProWebTools
- Topic: Removing Spam Complaint
- Replies: 3
- Views: 165
Re: Removing Spam Complaint
A personal consultation is available by choosing option 2 here: https://www.allprowebtools.com/email-reputation-review/
- Mon Mar 07, 2022 4:36 pm
- Forum: Help / How to use AllProWebTools
- Topic: Request Reinstatement of APWT-SMTP Service
- Replies: 1
- Views: 96
Re: Request Reinstatement of APWT-SMTP Service
To request reinstatement, please follow the instructions (and the link) that is provided in the Email Marketing Training Course here: https://www.allprowebtools.com/Email-Ma ... ng-Course/
- Mon Mar 07, 2022 4:20 pm
- Forum: Help / How to use AllProWebTools
- Topic: Unsubscribe Link in Emails
- Replies: 3
- Views: 116
Re: Unsubscribe HELP
I am not sure which screen you are referring to. Can you provide a screenshot or start a Support Screenshare so we can assist you?
- Mon Mar 07, 2022 9:30 am
- Forum: Help / How to use AllProWebTools
- Topic: Removing Spam Complaint
- Replies: 3
- Views: 165
Re: Removing Spam Complaint
The red symbol has been removed from this contact according to your request. The account email sending reputation dropped due to a high number of spam complaints last week. The account can not send emails until you take action on one of the options here: https://www.allprowebtools.com/email-reputati...
- Tue Mar 01, 2022 9:32 am
- Forum: Help / How to use AllProWebTools
- Topic: How to Insert a Link Within a PDF
- Replies: 5
- Views: 371
Re: How to Insert a Link Within a PDF
You will see the link where it says "Click here to pay now". It is under the words "Please send payment"
- Sun Feb 27, 2022 1:22 pm
- Forum: Help / How to use AllProWebTools
- Topic: "How We Do Business" at Bottom Left Corner of Home Page
- Replies: 1
- Views: 63
Re: "How We Do Business" at Bottom Left Corner of Home Page
"Settings" -> "Website" -> "Edit Footer"
- Sun Feb 27, 2022 1:18 pm
- Forum: Help / How to use AllProWebTools
- Topic: Delete all Contacts and Start Over
- Replies: 1
- Views: 90
Re: Delete all Contacts and Start Over
From the main menu you can go to "Settings" -> "Administrator"/ You will find an area that looks like this: delete-all-contacts.png We usually advise against "Delete All Contacts" as you will also lose all records of contacts who have unsubscribed, bounced, marked your emails as spam, or requested G...
- Mon Feb 07, 2022 3:14 pm
- Forum: Help / How to use AllProWebTools
- Topic: Tag for purchase timeframe use
- Replies: 1
- Views: 102
Re: Tag for purchase timeframe use
This functionality is available in the Marketing Campaigns found on the main menu item "Marketing". Here you can create a new campaign and choose the tag that you would like to assign. Next under "Trigger", you can select "Purchase History", then you can select the number of days ago. Once this numb...
- Mon Feb 07, 2022 3:07 pm
- Forum: Help / How to use AllProWebTools
- Topic: customers with no email
- Replies: 1
- Views: 172
Re: customers with no email
You can go to Contacts -> Manage Tags to create a tag with the name that you choose.
After you have created the tag name, you can scroll to the bottom of the page where it says "Tag all contacts that have no email address" and follow the instructions in the box.
After you have created the tag name, you can scroll to the bottom of the page where it says "Tag all contacts that have no email address" and follow the instructions in the box.
- Fri Feb 04, 2022 8:55 am
- Forum: Help / How to use AllProWebTools
- Topic: "Members-Only" Page Tabs Not Showing Up
- Replies: 2
- Views: 102
Re: "Members-Only" Page Tabs Not Showing Up
We will be happy to assist you with this. Can you provide more information?
Please include URLs and screenshots so that we can better understand the issue.
Please include URLs and screenshots so that we can better understand the issue.
- Tue Feb 01, 2022 11:25 am
- Forum: Help / How to use AllProWebTools
- Topic: Moving Sections of Home Page on Website
- Replies: 1
- Views: 111
Re: Moving Sections of Home Page on Website
We will be happy to assist you with this. We will need to see your screen and speak to you to understand fully what you would like to accomplish. Please follow the instructions in this video to start a screen share with our Support Team:
- Thu Jan 13, 2022 5:02 pm
- Forum: Help / How to use AllProWebTools
- Topic: Open Rate 3%
- Replies: 1
- Views: 172
Re: Open Rate 3%
We offer quite a bit of information that can help you. We suggest looking over the information provided at this link: https://www.allprowebtools.com/Why-are-my-emails-going-to-the-junk-folder/ If you are sending test emails and receiving them, this indicates that there are no problems with your AllP...
- Thu Jan 13, 2022 4:58 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to insert image into headers
- Replies: 1
- Views: 131
Re: How to insert image into headers
The header file contains all the beginning/header content that is common for all pages of the website, such as the head tag and navigation. In a similar way, the footer file contains the structure for the footer. To access the header and footer files go to "Settings" and then "Administrator". On thi...
- Thu Jan 13, 2022 12:11 pm
- Forum: Help / How to use AllProWebTools
- Topic: Images & SEO
- Replies: 3
- Views: 2701
Re: Images & SEO
The image slider does not utilize image descriptions. If you want to use image descriptions for SEO, it will be better to create a separate webpage with the images.
- Thu Jan 13, 2022 12:07 pm
- Forum: Help / How to use AllProWebTools
- Topic: Sending limit at 100
- Replies: 6
- Views: 342
Re: Sending limit at 100
17 days ago you were provided with the instructions to change you AllProWebTools account to use a new domain (acclaimrecruiting.com). Anytime a new domain is created, the send limit is reset to 100. This allows the system to warm-up with the new domain name. As you continue to send more emails, the ...
- Tue Jan 11, 2022 12:01 pm
- Forum: Report a Bug
- Topic: "Send Test Email" feature is not working
- Replies: 4
- Views: 422
Re: "Send Test Email" feature is not working
Your question has been answered here: viewtopic.php?f=1&p=10963#p10963